Checkered Flag BMW
Customer Reviews of Checkered Flag BMW
Review type:
Great experience with Checkered Flag BMW
Routine Maintenance On An Old Car
by Ever P on 10/15/2024Daniel is a wonderful person to work with when I came in for routine maintenance. I appreciate the technician for the inspection and recommended services. There was no pressure & the process was easy.Thank you, Ever! We’re thrilled to hear you had a positive experience during your routine maintenance at Checkered Flag BMW. It’s great to know that our technician provided you with a thorough inspection and recommended services without any pressure. We aim to make the process as easy as possible for our customers. We look forward to seeing you again for your future maintenance needs! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Periodic Service Visit
by George on 10/15/2024Will Fernandez was very friendly and helpful. Kept fully informed at all times. Respectful of property,Thank you, George, for your wonderful review! We're thrilled to hear that you found our team friendly, helpful, and respectful of your property during your experience at Checkered Flag BMW. We strive to keep our customers informed and ensure a positive experience. We hope to see you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Great Service
by Charles on 09/30/2024updated 10/07/2024Smooth and professionalThank you for your positive feedback! We appreciate your kind words and are glad to hear you had a smooth and professional experience at Checkered Flag BMW. We look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Got the deal done
by Ratnam on 09/29/2024updated 10/07/2024Josiah was very personable and authentic vs stereotypical car salesman types.Thank you for your kind words, Ratnam! We're thrilled to hear that Josiah made your experience at Checkered Flag BMW enjoyable with his personable approach. We pride ourselves on providing genuine service, and it's great to know that it resonated with you. We hope to see you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Thank you Checkered Flag BMW
by Grace on 10/06/2024Greeting at the door, they knew why I was there, everything was done in the day promised & the wheels were cleaned beautifully (along with the rest of the car!)Thank you, Grace, for your wonderful review! We’re thrilled to hear that our team at Checkered Flag BMW provided you with a warm welcome and took great care of your vehicle. It’s great to know that everything was completed as promised and that you loved the clean wheels! We look forward to serving you again in the future. Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Best BMW Dealership
by Ryan on 10/05/2024Joseph, my service advisor took care of me as always. Great customer service, quality repairs and quick response.Thank you, Ryan! We appreciate your kind words about our service and are thrilled to hear that you received great customer service and quality repairs at Checkered Flag BMW. We strive to offer quick responses to our valued customers. We look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Key Fob
by Mrs Snel on 10/02/2024My Service Advisor, Darrick was professional and friendly. He was able to get my key rob fixed expeditiously. He escorted me over to body shop(I was getting estimate for a friend)and when my vehicle was complete, he drove it to the body so… I wouldn't have to walk back to the dealership. This was my 1st time getting service at a BMW dealership and Darrick made it memorable. I'll be sure to ask for him next i bring my vehicle in for service.Thank you for your wonderful review! We’re thrilled to hear that your experience with Darrick was so positive. His professionalism and attentiveness truly reflect the standard we strive for at Checkered Flag BMW. We appreciate you sharing your experience with us, and we look forward to seeing you again for your next service appointment! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Good Job
by Daniel on 09/24/2024updated 10/02/2024Service department is quick and keeps you updated about your vehicle.Thank you for your kind words! We appreciate your positive feedback about our service department at Checkered Flag BMW. It's great to hear that you found our team quick and informative about your vehicle. We look forward to assisting you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Nick is the best sales rep!!
by Mario on 09/24/2024updated 10/02/2024Nick was our sales rep and he made the purchasing process extremely easy for us. He even personally delivered the car to our location because we got caught up at work.Thank you for your wonderful review, Mario! We're thrilled to hear that Nick made your purchasing process seamless and even went the extra mile to deliver your car. At Checkered Flag BMW, we strive to provide exceptional service, and it's great to see that reflected in your experience. We appreciate your feedback and hope to assist you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Car service
by Randy on 09/22/2024updated 10/01/2024Convenient and good serviceThank you for your positive review, Randy! We appreciate your kind words about the convenient and good service you received at Checkered Flag BMW. We strive to make every visit a great experience, and we look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
1st Service
by Dan on 09/30/2024My Service Advisor was great! Extremely knowledgeable and personable. Kept me informed of my vehicle status and made me feel comfortable.Thank you for your wonderful review, Dan! We’re thrilled to hear that your Service Advisor provided you with such great knowledge and made your experience comfortable at Checkered Flag BMW. We value keeping our customers informed and ensuring a pleasant visit. We look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Will is the best!
by Mike on 09/20/2024Will is always friendly and helpfulThank you so much for your wonderful review! We're thrilled to hear that Will provided you with friendly and helpful service at Checkered Flag BMW. We truly appreciate your feedback and hope to see you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Scheduled app't for inspection & oil change
by Steph on 09/14/2024updated 09/20/2024The lady I spoke to on the phone when I confirmed my appointment was very friendly and efficient. My advisor, Reggie was very friendly and helpful. All went well. Got out in a decent time.Thank you for your wonderful review! I'm thrilled to hear that your experience at Checkered Flag BMW was positive and that our team, including Reggie, provided friendly and efficient service. I appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Sept 2024 Service
by Anne on 09/10/2024updated 09/19/2024Technician/Advisor was friendly and informative.Thank you, Anne, for your wonderful review! I'm thrilled to hear that our technician and advisor provided you with friendly and informative service. At Checkered Flag BMW, I strive to create a positive experience for all our customers. I look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Making improvements - still need more loaners!
by Donalda on 09/09/2024updated 09/19/2024Todays service went faster and smoother then ever before.Thank you so much for your wonderful feedback! I'm thrilled to hear that your service experience at Checkered Flag BMW was the fastest and smoothest yet. I appreciate your support and look forward to serving you again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Everything good
by Daniel on 09/07/2024updated 09/19/2024Very professionalThank you so much for your kind words! We at Checkered Flag BMW strive to provide the best service possible and appreciate your positive feedback. I look forward to seeing you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Proud X6 Owner
by Nicole on 09/13/2024Short wait timeThank you for your feedback, Nicole! We appreciate you taking the time to share your experience with Checkered Flag BMW. We're glad to hear that you had a short wait time. We hope to see you again soon! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Effortless
by Steve on 09/03/2024updated 09/10/2024Simple and quickThank you so much for your positive feedback! I appreciate you choosing Checkered Flag BMW and look forward to serving you again in the future. Safe travels! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
We recommend this company!
by Lisa on 09/02/2024updated 09/10/2024Reggie was incredibly helpful. Our car had some damage from road debris. He assisted not only us, but our insurance company. He went above and beyond and we are very grateful.Thank you, Lisa! I truly appreciate your kind words about Reggie and I am thrilled to hear he was able to assist you with your vehicle. At Checkered Flag BMW, I always strive to go above and beyond for our customers. I look forward to seeing you again and providing you with outstanding service in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Customer
by Frankie Morales on 09/09/2024Friendly Service and adviceCustomer
by Frankie Morales on 09/09/2024Friendly Service and adviceThank you so much for your kind words, Frankie! We at Checkered Flag BMW are thrilled to hear that you experienced friendly service and valuable advice. Your satisfaction is our priority, and we look forward to assisting you again in the future. Please feel free to share your experience with others! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
Thank you so much for your wonderful review, Richard! We're thrilled to hear that our salesperson provided you with excellent service and made your experience at Checkered Flag BMW smooth and easy. We truly appreciate your kind words and look forward to welcoming you back again in the future! Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
by Checkered Flag BMW on 04/16/2025