Checkered Flag Porsche
Customer Reviews of Checkered Flag Porsche
Review type:
Excellent Experience
Exceptional Service
by Donna on 11/05/2021Checkered Flag -- they always take care of me. Members of the service crew are smart, kind, on-time, and always explain the service needed and provided thoroughly.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
💯
by April on 11/05/2021Going into CF Audi is a reliable and predictable experience. I know I will be greeted by a friendly group that works well together. I can ask all the questions I need to ask and get helpful answers to assist in making decisions. The service… is several notches above other dealerships I’ve dealt with in the past.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Outstanding service
by Tracey on 11/03/2021Ms Teresa with the service team is amazing! From first meet to set us up with a loaner to beginning service for a warranty claim she was outstanding, great communication letting us know status updates and expected completion times. I will… only use Audi Virginia Beach for all service and future purchases!Tracey, thank you for your loyalty to our dealership and for taking the time to write this review. Teresa's sales excellence is always consistent, and I’m glad your experience with <him/her/them> supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Macan S Purchase
by Gregory on 11/02/2021Gary Copeland handled the entire experience perfectly. Right amount of attention, professionalism, and follow through. I've purchased a number of cars over the years, and this was one of the best experiences.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Quick pick up delivery.
by Youtian on 10/26/2021Excellent experience.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Macan S Service
by James on 10/22/2021Fantastic staff. Excellent service done right the 1st time.Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Sales experience
by Steve on 10/22/2021Salesman James House and general mgr Ed Klima were both very helpful and assisted my wife and I in obtaining the maximum value for our new car sale, used car trade-in, and financing.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Demo ride from a trained sales rep...SOLD
by Chris_R on 10/18/2021Barry Cate gave me a demo ride. It was so good, I asked him to take my wife for one as well. It was obvious that Barry knew Porsches well and had been trained to drive them! We were sold almost immediately! Barry was great to work with as… well.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Awesome service!
by Matthew on 10/17/2021Steve Stone and Chris got me right in without an appointment and took care of my issues quickly. I really appreciate the positive attitude and quick response they gave. Thank you!Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Audi Service experience
by Doretha on 10/17/2021My service advisor Tim, my service, my wait time in wait area and being informed by text and my advisor.We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Good experience
by Matthew on 10/16/2021Salesman was knowledgeable helpful and we trusted himThank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
The Cooper’s Review
by Penelope on 10/15/2021Great customer service! Everyone was really helpful and nice. James was a true professional.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Audi experience with Natalie
by Lisa on 10/12/2021Prompt and attentive to my questions and needs. Natalie was very helpful, the finance gent was as well. Good dealership, not pushy, just confident!Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Excellent Dealership
by Robert on 10/08/2021Easy to set up appointment Service was completed within the expected timeframe Service manager answered all my questions My vehicle was returned in pristine conditionThank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
718 Spyder Purchase
by Greg_K on 09/27/2021Tony made the whole process very easy and straightforward.Thank you for this amazing review! We really appreciate your business. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Best dealership I've ever worked with.
by Lorraine on 09/26/2021Was treated with the utmost respect. Always kind and considerate. Very accommodating to my every need. Have never been treated this well at any other dealership.Lorraine, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that our team treated you with the respect you deserve. If there is anything else that we can do for you, please don’t hesitate to reach out. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Outstanding Service
by Chad on 09/24/2021The team was highly professional and prepared from the time I dropped off my car to the time I picked it up with daily updates on status. I appreciated that the team understood that my time was valuable and worked quickly to assist me in… getting my car processed and me on my way with a loaner vehicle.It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Excellent Service!
by Deborah on 09/23/2021From arrival to departure, service was top notch. The service rep that helped me was Tim. He was very pleasant, knowledgeable and thorough with the details of what my vehicle needed. The loaner vehicle provided for me was ready and waiting… since I live in NC and I was able to take care of business while I was in the area. The entire process was smooth and quick.We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Great experience Great salesman
by Lynn and Big E on 09/14/2021Jemal was very personable and friendly. He found the car that I saw on the website and had it available when were arrived. He took the time to have my car washed and filled up with gas before I left the lot. The process was quick and easy.… I felt very comfortable with my decision/purchase. He is a keeper I look forward to working with him on my next purchase. Ernest and Lynn DavisThank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Carol
by Carol on 09/14/2021No haggling. Willingness of salesperson and finance officer to stay after regular hours to accommodate me. They really made me feel valued as a customer.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Great Dealership
by Vaughn on 09/12/2021Bought an Audi SQ7 here. Superb service, straightforward pricing.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464
Porsche 911
Porsche Macan
Porsche 718 Boxster
Thank you for your wonderful review! We’re thrilled to hear that you had a pleasant experience purchasing your 2023 Porsche 911 Carrera GTS with us. Our team is dedicated to making transactions as smooth and efficient as possible, especially for out-of-state customers. We truly appreciate your recommendation and look forward to welcoming you back to Checkered Flag Porsche in the future! Sincerely, Jimmy Anderson - General Manager - jimmy.anderson@checkeredflag.com - 757-490-1111 Ext. 5464
by Checkered Flag Porsche on 11/20/2024