Customer Reviews of Hall Nissan Virginia Beach
Review type:
Good Sales
Good Sales
by Bri on 03/27/2025This dealership was informative and easy to work with. My sales associate was Quan and he gave me a good understanding of how the car works and what it comes with.Hi Bri, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Nissan Virginia Beach!
A FLAWLESS WONDERFUL EXPERIENCE
by craftytms on 04/10/2018I live in upstate NY a 12 hour drive to VA but I was looking for a specific vehicle which I found at Hall Nissan in Virginia Beach through Autotrader and I emailed Hall regarding the vehicle because I was unable to call. I immediately got… a response from Ed about the vehicle, I had asked him for more photos so he jumped right on it and asked Tricia to work on it, with in minutes I had a personalized video emailed to me from Tricia. I emailed Ed letting him know I wanted the vehicle and would be there the following day he graciously let me know that they would hold the vehicle and would await our arrival. Our plans changed and instead of driving we flew into Norfolk and we were greeted by Diana who came to pick us up so we didn't have to rent a vehicle or take a taxi to get to the dealership. We had a very pleasant ride to the Hall Nissan where we were once again greeted with friendly faces and open arms from all the staff. Everyone could not believe we came that far for this vehicle but the reason for that is we could not imagine going anywhere else even if I found the same vehicle closer, it was like we were already part of the Hall family. Diana, Tricia, Ed and Paul made our purchase go very smooth and pleasant. Our short time at Hall was flawless and a very wonderful experience was coming to a close but before got on the road for our 12 hour drive home in our New used Nissan Pathfinder Platinum vehicle we were once again surprised by the hospitality and presented with a goody bag full of snacks for our very long ride home. Thank you Diana Almaraz, Tricia Shidal-Dalke, Ed Pelczarski, Paul M. Troche When we are in the market again we will definitely make Hall Nissan our first choice but we will also make a vacation out of our road trip. I cannot say enough wonderful things about the family at Hall Nissan, you all have made our purchase a truly memorable experience and will always remember you!!! Best Terri & KevinWe really appreciate all of your feedback! It's great to hear you enjoyed working with Diana, Tricia, Ed, and Paul. We understand it is a big decision where you purchase your vehicle from and we are so grateful to have been chosen considering the 12 hour drive! Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!
Awesome Experience
by TinaJ222 on 01/22/2018I purchased my 2017 Nissan Maxima here and I must say that I had a great time working with Eddie P. I spoke to him about my specific situation prior and he delivered on his promise to get me the best deal possible.It is great to hear that Eddie took such good care of you, Tina! Congratulations on your new Maxima, and please don't hesitate to call or stop by if there is ever anything that we can do for you!
Poor Integrity of Service Team in Hall Nissan of Virginia Beach
by JohnK77 on 08/25/2017Hall Nissan of Virginia Beach has horrendous warranty service and intentionally miss diagnosed our vehicles safety problem. We brought our 2015 Nissan NV200 to have it checked for loud road noise. Our vehicle is still under warranty with… only just 16k miles. The first thing that was checked were the tires which are cupping. The answer from the service team was to replace all four tires. Nothing was mentioned about bad struts, which is what most honest technicians check during a full diagnostic. It didnt make sense to just replace all tires as recommended because something else is causing the cupping in the tires. So, we paid Virginia Beach Firestones service team to perform an independent investigation into the loud road noise. Investigation revealed that rear struts are blown out and front wheel bearing is worn and grinding. When we called Hall Nissan Service Team again to ask them if they would hear our findings from Firestone and safety concerns about the struts and wheel bearing, the gentleman on the line refused to hear our concern saying it was not based on a Nissan dealerships investigation so it was not reliable. It was the service team's last and redeeming chance to fix it, to hear our customers safety concerns and investigate it. Service team refused to hear our concerns because it was not from a Nissan certified diagnosis. If we had just blindly followed the advice of the Hall Nissan service team to replace all four tires which was $781, the noise will temporarily go away for another 15k miles, and it would show signs of cupping again, only for us to return one year later to replace the tires again for another $781. By then, our vehicle would no longer be within the warranty period. It seems that Hall Nissan is all about making a profit from selling new tires because tires are under wear and tear and not covered in Nissans Warranty. Team Hall Nissan have room for improvement in customer service and integrity in diagnosing problems.Great car buying experience!
by pakelly1980 on 06/25/2017Spent an entire hot and miserable Saturday looking for a new car, should have just started at Hall Nissan and saved ourselves the hassle at the other dealerships. Myron is an easy going salesman who actually listened to us and helped us get… into the car of our dreams! Myron is the best salesperson we have ever dealt with, he was not pushy and he didn't rush us or make us feel uncomfortable. He listened to what we wanted, he was very knowledgeable and helped us through the whole process quickly and painlessly. When we stopped by to pick up our new tags Myron was just a personable and kind as he was when we first met him. I absolutely recommend Myron and Hall Nissan to anyone looking for a vehicle.Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Myron led you to your new vehicle, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Hall Nissan Virginia Beach. Thank you again and have a great day!
Great Buying Experience
by roguebuyer on 04/28/2017Anthony Brewer made buying my Rogue easy. He listened to what I wanted and showed me a great assortment of Rogue's to meet my needs. Anthony was knowledgeable and easy to deal with. I would recommend him to anyone!Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Anthony lead you to your new Rogue, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Hall Nissan Virginia Beach. Thank you again, and have a great day!
Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Anthony lead you to your new Rogue, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Hall Nissan Virginia Beach. Thank you again, and have a great day!
Great car buying experience
by BackbayFred on 04/19/2017Highly recommend Wesley Burt salesman and Joel Bailey finance guy when you purchase your next Nissan. Wesley walked me through the entire purchase explaining all the minute details about the car. Joel found me a rebate that lowered the cost… of the car and found me a great finance package. Thanks guys you made it easy and enjoyable.Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Wesley, Joel, and the team! If you should have any further questions or want a little more insight on your vehicle, please dont hesitate contact us! We would love to work with you again soon.
Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Wesley, Joel, and the team! If you should have any further questions or want a little more insight on your vehicle, please dont hesitate contact us! We would love to work with you again soon.
Fantastic experience!
by Flipflops41 on 04/13/2017Best car buying experience. Zachariah Perkins was very helpful and answered all my questions. Chris Sherrod was great to work with as well. If you need a car I highly recommend Hall Nissan Virginia Beach.Good morning! In response to your review, we want to take the time to thank you for praising our dealership. Hall Nissan Virginia Beach works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that youve provided us with exceptional positive feedback. Please dont hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!
Good morning! In response to your review, we want to take the time to thank you for praising our dealership. Hall Nissan Virginia Beach works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that youve provided us with exceptional positive feedback. Please dont hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!
Great Experience at Hall Nissan with Anthony!
by SBarlow1 on 03/20/2017SO! I had the most wonderful sales experience at Hall Nissan VB with Anthony Brewer. I recommend him ONE THOUSAND TIMES if you're looking for a new or even used car. If you want someone to take time and understand what you want and need in… a vehicle, he's definitely the guy to go to! (Even if you have not so great credit, there's a program for that!) I had went a few different places to get a car and either they had HORRIBLE customer service or they just couldn't get me the vehicle I wanted at a price I was comfortable with. So I figured that Nissan may be a good place to try. OMG when I tell you that Anthony gave me such a different outlook on car dealers! He was extremely patient, attentive, knowledgeable, and DETERMINED to get me the best deal he possibly could. I was honestly scared to even attempt to buy a new car and he really alleviated all my fears. The sales managers and finance managers were great! They helped get me in and out in a timely manner. At the end of it all I was very comfortable with making a purchase and completely satisfied with the service Anthony provided. That was a huge accomplishment for me and they made it all possible. If you or anyone you know needs a car, he will not disappoint you!Hall Nissan Virginia Beach thanks you for the positive review! We appreciate your business and thank you for writing such a positive review. We will be sure to share your kind comments with Anthony Brewer and our team. We would love to welcome you back for any vehicle needs you may have including service, parts, or sales. We are always here to help. Thank you - Hall Nissan Virginia Beach
Outstanding Customer Service!
by Aaronmeyer1 on 01/25/2017Chris Meyer from Hall Nissan Virginia Beach, was absolutely outstanding with helping our family recieve a 2015 Nissan Murano. It was a blessing to finally purchase the car we have been so patient for with the help of Chris and the rest of… the Nissan staff. Very professional down to earth and understanding of our past situation.Thank you for your heartfelt response Aaron! We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Chris lead you to your new 2015 Nissan Murano, and we will certainly share your feedback with him! Please do not hesitate to call or pop back in to see us at Hall Nissan Virginia Beach. Thank you again Aaron and have a great day!
Hall Nissan & Hall Acura Sold Me A Lemon $7,000 repairs after 2 weeks ownin
by dandeford on 02/19/2016Hall Nissan of Virginia Beach's has agreed to take care of the issues with my vehicle in full. When Hall Acura's Service Manager of Virginia beach contacted me saying they would fix everything except the front and rear struts ($3,600 +), I… was forced to take further action. I was contacted by the general manager of Hall Nissan of Virginia Beach on Saturday regarding my post. He left a voice mail saying that once Hall Acura has completed working on some of the issues, they will be bringing my vehicle over to Hall Nissan to Fix the front and back struts. I am hoping they do the right thing and fix everything. I will be taking my MDX to another certified Acura shop to go over all the repairs that were done on my vehicle to make sure they were completed and done correctly. If everything is copacetic I will write a great review for them stating there was problems with my vehicle after purchase and they took care of everything, and i would recommend them to anyone. I plan on purchasing a newer vehicle within the next 2 years. If they make this right I will be their customer for life.2013 Nissan Altima
by Delta2901 on 07/28/2014I was highly impressed with Efrem H and Eric P at Hall Nissan to the point that I purchased a 2013 Nissan Altima on July 12th. They both took the time to answer all of my questions and you bet I had plenty of questions. Great customer… service was the reason I bought at Hall. Keep it up guys.Thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you enjoy your new 2013 Nissan Altima! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again and have a great day.
Bob & Rita Love HALL NISSAN
by airbob55 on 05/16/2013updated 04/25/2025We purchased a 2013 Nissan Altima SL 2.5 Pearl White and LOVE IT! This dealership actually worked with us to purchase this vehicle, unlike checked something. Our salesman was great and very patient, we got more than we expected. Thanks… Hall Nissan * Bonney roadBob and Rita, thanks so much for your positive feedback! We were very glad to assist the both of you in your purchasing experience. I hope you two enjoy your new 2013 Nissan Altima SL 2.5! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you two again! Thank you again Bob and Rita and have a great day. [HTML removed]
BUYERS BEWARE OF THIS PLACE [non-permissible content removed]
by mitchell18 on 08/25/2013updated 04/25/2025Worst experience of my life they do not care anything about you, you see 6 diff sales people and they all trying to suck you dry. This why are country is so bad to live in because of this dealershipGreat Service Department
by happycustome68 on 10/10/2013updated 04/25/2025The service department is great. Bernard is the best. He is a honest guy and never tell you something to rip you off. Women getting their cars fix can trust him. Visit Hall Nissan in Va Beach and ask for Bernard.Easy Fast Purchase
by ZoomZoom123 on 12/25/2013updated 04/25/2025We purchased a New Nissan from Hall Nissan Virginia Beach. We started by looking online first got plenty of info so when we got to the store we were in and out quickly. Staff was knowledgeable process was simple. I love my new car!!Hi ZoomZoom123 - Hall Nissan Virginia Beach would like to congratulate you on your new Nissan! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again ZoomZoom123 and have a great day. [HTML removed]
Fast Service
by zoomzoom123 on 12/25/2013updated 04/25/2025Oil change tire rotation in and out less than 30 minutes couldn't be happier!Good afternoon ZoomZoom123! Thank you so much for your kind comments. Hall Nissan Virginia Beach is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again ZoomZoom123 for the highly praised review. [HTML removed]
Great Sales Manager!
by navychief2 on 09/16/2013updated 04/25/2025Very easy to work with especially sales manager Joe C.!!Love my New Car!
by BJE on 08/15/2013updated 04/25/2025I recently purchased my 2013 Nissan Pathfinder from Michael H. I found Michael to be very knowledgeable and went the extra mile to help me find the car I was looking for. He did everything he could to make sure the whole experience went… quickly and smoothly. I would definelty recommend Hall Nissan VA Beach to my Friends.Worst Customer Experience Ever
by conscious on 02/24/2012updated 04/25/2025Hall Nissan on Bonney Road has the worst customer service,customer satisfaction from the general manager to the financing department! When you walk in you can be there an entire work day walk off the lot with a vehicle contracts signed,… made to feel that everything is ok but DO NOT be decieved! 15 days with my vehicle and after recieveing no communication from the dealership until I contacted them myself was I advised that my financing was not approved, and that I needed to return my vehicle. I was also advised by the General Manager that this is a normal practice of the company to take a down payment from someone and have them sign paperwork set carnote amounts,next payments, temporary tags, and leave the lot with a vehicle without financing approved so that they do not loose customers or they wouldnt be a very profitable company. Well if I was advised any of this on 2/9/12 I would never have done business with Hall Nissan on Bonney Road in Virginia Beach, Va.Treated [non-permissible content removed]
by donavan71 on 05/02/2012updated 04/25/2025I went to this dealer last week with every intention on buying a new 370Z. I waited in the showroom for 25 min and not one salesman approached me!! They looked my way and never said a thing to me! A couple were sitting at their desks… laughing it up. If anybody employee there would have at least ackowledged my being there i would have been ok. Not even that.... I went to another dealer and they were more than happy to have my business. I would NOT recommend these guys to anybody!!
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Hall Nissan Virginia Beach is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Hi Bri, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Nissan Virginia Beach!
by Aurora Saccone on 03/29/2025