Southern Kia - Lynnhaven
Customer Reviews of Southern Kia - Lynnhaven
Review type:
Wasted our time
by Popeye on 07/12/2018We went in looking for a new car to lease and explained our situation right of the bat and informed them we didn't want our credit report run if the deal could happen. (Bankruptcy Issues). After a while they said it was good to go, found… the car we wanted, great price, signed some paperwork.. only to be told it couldn't happen. Oh and this was day 3 of our extravaganza. Not only did we waste day one of getting everything together, then we wasted day two of signing paperwork, then wasted day 3 of getting a temporary car so that the car we thought we were going to purchase could be detailed and painted due to scratches. They open at 0900 but for some reason were ALWAYS in a meeting until 945-10. So that was a wasted hour. Even when they did talk to us, they would disappear for an hour without informing us what was going on, and this is numerous times over the 3 days. None of the paperwork was ready when they said it would be. Horrible experience, will not return in the future. Should not have even been there 10 min. Went to another dealership with a new plan, in and out with no hassle. Go somewhere else.. for some reason this place was always empty.. now I see whyIt's all about the service.
by JackMustin on 08/02/2016This has to be the best salesperson i have ever encountered. Mr. Woods went above and beyond any expectations i could possibly have. He should be the one to train every other person wishing to make a good impression on customers.Southern Kia Lynnhaven
by cfitzburt on 06/01/2016updated 06/14/2016I was well taken care of in every way. I asked many questions and everyone was patient answering them especially Bobbie. She was able to find the car I was interested in and help me with all my decisions.Thanks for your outstanding review! I'm very happy to hear that Bobbie and the rest of our team were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Southern Kia Lynnhaven Team
Felt I got a fair price and was treated very well
by happy1Carbuyer on 05/28/2016updated 06/08/2016I felt like I got a fair price. My sales person Bobbie and the sales manager were extremely nice to work with. I would recommend this team to anyone buying a car.We love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Regards, Southern Kia Lynnhaven Team
LOVED IT; not a stressful car buying experience
by MonicaWilson on 03/16/2016updated 03/29/2016Everything! From beginning to end the experience was stress free and pleasant. I am already looking forward to my next Kia Optima purchase in 5-6 years.That's fantastic to hear! We will be sure to thank our team for providing you with a pleasant experience. If we can help with anything in the future, please don't hesitate to contact us. All the best, The Southern Kia Lynnhaven team
2016 Sorento
by Scottie1982 on 11/23/2015updated 12/04/2015Our salesman, Fredrick was professional, knowledgeable and his customer service was impeccable! Joe and Kelly also helped us. They were both not only personal, they cared about my family and making sure that we were taken care!Thanks for this nice review! Fredrick truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. We'll be sure to thank him and Joe and Kelly as well. Feel free to visit us if you have any further needs. Also, check out our page for exclusive deals. All the best, The Southern Kia Lynnhaven Team
Thanks for this nice review! Fredrick truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. We'll be sure to thank him and Joe and Kelly as well. Feel free to visit us if you have any further needs. Also, check out our page for exclusive deals. All the best, The Southern Kia Lynnhaven Team
KIA Sorento
by Seanboy on 11/19/2015updated 12/04/2015We worked with Bobbie Schemetti at Southern KIA Lynnhaven. She was very accommodating and knowledgable about the Sorento and not overly pushy.Thanks so much for this 5-star review about your recent experience! We always enjoy hearing from our customers. We are pleased to hear that Bobbie has been accommodating during your visit. Our goal is to provide quality customer care, and we are glad to hear that she has shown you her commitment to this. We hope to work with you again in the future for any of your automotive needs! All the best, The Southern Kia Lynnhaven Team
Loved Doing Business With Them!!
by AmandaWendt on 10/14/2013updated 04/24/2025My family and I recently visited a tent sale at NAS Oceana thinking we might find a larger vehicle to fit our family. Not there for even five minutes, we were taken to the area where all of the bigger vehicles that matched our ideas… escorted by Mr. Clean (A.K.A. Justin B.). Not only did he help us find the mode of transportation that would be the best fit for our family (2009 Chrysler Town and Country) but, he made sure everything about the cars we looked at fit us right. He personnel took the time and went the extra mile, every time in everyway to make sure everything went smooth. We weren't just sold a great vehicle at a great price but we felt as if it had been done by family. Thank you Mr. Clean and Southern Lincoln - Kia Lynnhaven for helping us get the perfect vehicle for our family!! This purchase hands down, has been the best customer satisfaction and experience we have ever had.
Jack, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Mr. Woods and the rest of our team were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Southern Kia Lynnhaven Team
by southernkia on 08/02/2016