Customer Reviews of Klein Honda in Everett
Review type:
Si with Sean!!
by KT on 04/12/2023
Hands down the best experience I have ever had purchasing a new vehicle! Sean Johnstone made getting into my 2023 Civic Si seamless and handled it with the upmost professionalism! His communication was beyond what I could of asked for! Q… the finance manager was great as well no pressure on anything and had everything ready for me when I arrived.
178 reviews
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Si with Sean!!
by KT on 04/12/2023Hands down the best experience I have ever had purchasing a new vehicle! Sean Johnstone made getting into my 2023 Civic Si seamless and handled it with the upmost professionalism! His communication was beyond what I could of asked for! Q… the finance manager was great as well no pressure on anything and had everything ready for me when I arrived.Great experience at Klein Honda!
by STS on 04/06/2023My husband and I have always leaned more toward Toyota’s and felt like we would probably purchase one this time. We decided to check out a Honda as well after reading about their reliability on par with Toyota’s. After our experience at… Klein Honda and driving a Honda Accord we changed our minds completely. Austin was so helpful and never pushed us at all. He made sure we understood all about our new car. We had such a good experience at Klein Honda and we’re thankful for all the help Austin gave us. We highly recommend Klein Honda and Austin!Thanks for your patience
by Chelsea on 04/01/2023I really appreciate Arash's patience. I'm a bit indecisive and he was extremely knowledgeable and easy to talk to. Very good experience all around.Really helpful
by Car shopper on 03/31/2023Recently I was considering various makes of cars to replace my old clunker and by chance stopped by at Klein and somehow got into conversation with a rep there named Geoff who was very tall and very nice I haven't made a decision yet about… a purchase, but really appreciate his input and the time he took with me. He seems to be really knowledgeable about cars in general too which helps me evaluate wether a Honda would be the right choice for me (I can't afford to make a mistake on this big purchase) and he wasn't pushy at all but just took the time. I appreciate having his input and also not talking down to me. It was a way better experience than I expected. I'm planning to go back as soon as I can get my money together for it.Amazing Sales Rep. Edmond Vargas
by Rachael Martinez on 03/30/2023I will never trust my purchase to no one else but Edmond V. He is amazing at what he does, I am beyond grateful that we found him and could count on him for our family vehicle just wished Honda made something for 8 people but it's ok… because Edmond continues to keep me updated on all new vehicles. Thank you Edmond for treating me like family!Superb customer service
by Joyce on 03/30/2023Lauren at Klein Honda was absolutely amazing. Provided detailed answers to all my questions. I felt comfortable & not rushed or pressured into anything! I would absolutely recommend everyone to go see Lauren.Great customer service
by Adolfo on 03/28/2023Everything went well with Marisol, I got the exact car I wanted for a good deal that fit my budget. I even got a free oil change and a full tank.Great Sales Person!
by Greg on 03/26/2023Aaron took us through the process of buying a great used car through Klein Honda! Very personal service!Terrible Representation and customer service
by A dev on 09/23/2021Probably the worse car shopping experience I’ve ever had. Went to go see a 2020 forester, Ali and Cruz told me the car is ready. When I got there the car had full blown animal hair everywhere inside. It had no fuel to use for test drive so… I literally just drove it in their parking lot. The car isn’t detailed at all and the stench in the car was so bad, it lingered in my clothes even when I got home. The car was listed for 16k miles and I got there it had 18k , bad advertisement. The asking price was 34k for such an fair to bad conditioned car and they gave me numbers that ended with $42k for a fair conditioned car. Wasted my whole time. Service was horrible.Great car buying experience
by Randy N on 03/11/2021David Singh is the best. Accommodated my needs and assisted me in getting the best deal for my vehicle. Initially, I went into Klein Honda to see what deal I can get with a new car and trading in my old vehicle. He presented me the car of… my choice and explain all the details well. I got a good trade in value for old car as well as a sweet deal for a new car. I couldn't pass it up! It also helps that I've gone to Klein Honda for car service too. They're both great. If I stay in WA long enough, I'll definitely get my next car here.BAD SERVICE
by Cody McDaniel on 03/02/2021Klein Honda replaced my transmission in my 2001 Honda CRV. They failed to identify the problem and did unnecessary repairs as the service they provided was incorrect. My car still has the same problems as it came in with. I had brought the… car in for them to fix their mistake. It took them two weeks and did not fix the problem, then proceeded to tell me I needed to purchase additional parts for them to install to fix the problem. Klein Honda then proceeded to tell me to drive the car as everything is mechanically safe then not more then a day later the car failed to operate in the middle of a busy road. I have brought it in 4 times already and is currently in their shop. I do not have confidence they will fix it so I feel scammed out of 3,500$ as they did not fix the issue. I keep hearing stories from ex employees on how they operate and honestly it is a horrible place for service. I wouldn’t recommend this place at all.Honda CR-V
by 2018 Honda CRV on 12/13/2020updated 12/18/2020Elijah was extremely knowledgeable and welcoming when we test drove the car. Ken, Elijah and everyone were very accommodating to work with. No high pressure sales or pushiness. Which helped me throughout the whole car buying experience.… Thank YouElijah was very helpful
by Peter on 10/17/2020Elijah’s help and customer service is definitely 5 stars. A little less impressed with the service of the other two gentleman working with us. We told them exactly what we wanted and how much we would pay. They made us wait quite a while… to pay for a car that we were ready to pay for immediately and pressured us to buy more accessories.Amazing staff!
by Jay on 10/10/2020Elijah, Ken, and Kio were all so nice and made my experience here amazing. Ken was exceptional helping me find the best financial plan for me. Great job guys!Geoff Ross was outstanding!
by Geoff Ross is awesome on 10/08/2020We had the best, painless car buying experience ever. Geoff Ross busted his hump to get the numbers where I needed them to be.Very Satisfied
by Regan on 09/30/2020I was very pleased with my experience buying a CRV for my daughter. They listened and worked with me to get the vehicle I wanted at a very fair price. Austin knew the details and specs very well and worked quickly. I’m a new customer of… Klein and very satisfied.New car purchase
by prp1986 on 09/23/2020I bought a new CR-V last week end. I liked their amazing customer service, demonstration and transparency.. Matched price with other dealers as well..Purchase
by Karina Ordukanova on 09/13/2020It was pleasure working with the staff. They were very professional!!Very Nice Experience
by RSJ on 09/09/2020Everyone at Klein Honda was great to deal with. The salesperson was super helpful and the finance department was quick and efficient.Great Deal, Great Service and a Hassle Free Transaction
by Kyle H on 09/06/2020Hats off to Raj, David and Mark. They did a fantastic job! A salesman at another dealership said that there would be hidden fees on top of the price that we had agreed to on the phone. This couldn’t have been further from the truth. The… transaction was very smooth and easy with zero frustration (and I am a person who hates car shopping)!Above and beyond.
by James C on 09/04/2020My wife's car was totaled. We went to Klien Honda to look for a new car. The salesman was perfect. Q spoke to my wife as the car was for her, rather than speak to me the "money man". We hound what she wanted and they made the sale process… fast and easy. We could not be any happier.
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About our dealership
Welcome to Klein Honda in Everett. Family owned and operated since 1976. Big Sale going on now. 7 years or 100,000 miles powertrain limited warranty and towing coverage already included at no charge. Klein has provided you with another 2 years or 40,000 miles for your vehicle’s powertrain limited warranty coverage. Plus, the Honda Service Pass is included as well. In addition, you get 24/7 roadside assistance for 3 years or 36,000 miles. Please sign in or create a profile online at KleinHonda.com for a better online sales experience so you can save time, explore payment options, get financing, value your trade, save and compare vehicles, or schedule a test drive. Our Honda inventory is well-loved, from Car of the Year awards to 10 Bests, Top Safety Picks to Best Buys, and is full of award-winning, top rated new Honda models. We sell a lot of vehicles - Trust, Value, and Quality. Thank you for supporting us.
What sets us apart
7 years or 100,000 miles powertrain limited warranty coverage
3-Day Buyer Confidence Exchange Program
$1,000 Trade-in Bonus Special Offer Available
Honda Service Pass
Longest family owned and operated Honda Dealership in the Northwest
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Languages Spoken (2)
- English
- Spanish
We are sorry to hear of your experience. We have found that clear communication with customers is key to a good experience. The last thing we want is to waste our customer’s time. You were told the vehicle was available, but not detailed yet. It’s not ideal to show a vehicle undetailed, but some customers request it, so they can judge the treatment by the previous owner. After driving the vehicle, we offered to put more fuel in, but you declined and requested to look at numbers. You then made an offer to purchase the vehicle which we were unable to accept. Not agreeing to terms is unfortunate, but does happen from time to time. We wish you success in your pursuit of a pre-owned vehicle
by Klein Honda on 09/30/2021