BMW Northwest
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Customer Reviews of BMW Northwest
Review type:
Friendly people who know their stuff
by Bimmergeek on 06/03/2024
I recently bought a preowned BMW 4 Series convertible from BMW Northwest in Fife, and I worked with Larry Williams and Amanda Grengs in sales. Being a technical type with decades of car purchasing experience, I had a zillion questions that… covered every aspect of the car. Likewise, Larry's decades of car experience, coupled with Amanda's exuberance and keen technical edge, made this a slam-dunk purchase for me. Both of them are as accommodating and thorough as any professional in the business, and were a delight to work with. Also, special kudos go to Chris Savenetti at their Collision Center Northwest, who repaired a ding in the front bumper cover, perfectly matching it to look brand new, all the while minimizing any inconvenience to my schedule. I'm crazy about this car and delighted with the people I came in contact with at BMW Northwest and their Collision Center Northwest. They have earned my highest recommendation.
4 reviews
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Friendly people who know their stuff
by Bimmergeek on 06/03/2024I recently bought a preowned BMW 4 Series convertible from BMW Northwest in Fife, and I worked with Larry Williams and Amanda Grengs in sales. Being a technical type with decades of car purchasing experience, I had a zillion questions that… covered every aspect of the car. Likewise, Larry's decades of car experience, coupled with Amanda's exuberance and keen technical edge, made this a slam-dunk purchase for me. Both of them are as accommodating and thorough as any professional in the business, and were a delight to work with. Also, special kudos go to Chris Savenetti at their Collision Center Northwest, who repaired a ding in the front bumper cover, perfectly matching it to look brand new, all the while minimizing any inconvenience to my schedule. I'm crazy about this car and delighted with the people I came in contact with at BMW Northwest and their Collision Center Northwest. They have earned my highest recommendation.Thank you for sharing your detailed experience! We're delighted to hear that Larry, Amanda, and Chris provided exceptional service at BMW Northwest. Enjoy your BMW 4 Series convertible, and we appreciate the high recommendation!
ignored
by pitapong on 11/25/2015My friend and I were checking out a few cars in the showroom. The place was busy but there were obvious salespersons available, but ignored us. We weren't dressed poorly or anything, As we all know, salespersons judge by appearance. I was… immediately helped when I went to BMW Bellevue. I'd skip this place and go to Bellevue or Seattle. Plus you'll have more options there as they carry more cars on their lots.Hello pitapong, thank you for your feedback. We apologize for your experience with us and we will work on this in the future. We strive for perfection and it looks like that was not shown during your visit. If you would like to reach out to our customer relations manager please call Diane at 253-922-9330. Thank you again and have a great day.
worst buying experience ever. Not a place for used BMWs
by Scott291 on 07/04/2014The buying experience at this dealership is anywhere from poor to worst. Bought a Certified pre-owned BMW. Ran into several mechanical problems within 1000 miles of driving, Took me 5 trips to another BMW dealership and 3 months to resolve… all the issues. As a customer with limited knowledge about cars, I was able to pinpoint these obvious mechanical problems. But, the dealership and the certification process didn't find it. The dealership took no ownership or responsibility for these issues. The worst part is, they claimed that the car was at perfect condition when they certified. Worst car buying experience ever. Based on my experience, I do not recommend this dealership for both buying and servicing needs.Caring Dealership
by gregcthekid on 12/12/2013updated 04/25/2025Great Dealership and a large selection of cars. Second purchase from this dealership. They really take care of their customers
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Thank you for sharing your detailed experience! We're delighted to hear that Larry, Amanda, and Chris provided exceptional service at BMW Northwest. Enjoy your BMW 4 Series convertible, and we appreciate the high recommendation!
by BMW Northwest on 06/04/2024