Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities
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Customer Reviews of Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities
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Joe Dineen wonderful salesman
by Lithia was great on 05/09/2023
Joe Dineen was very helpful we lived across the state and he sent us videos and pictures and kept us informed.
55 reviews
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Joe Dineen wonderful salesman
by Lithia was great on 05/09/2023Joe Dineen was very helpful we lived across the state and he sent us videos and pictures and kept us informed.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Jonathan Post General Sales Manager
never trust this dealer!
by alex on 08/12/2019Very bad experience with these guys. Most dealers cannot be trusted but those who ended up in this place cannot be trusted twice much. Thought had a deal on one car, wasted like 1/2 of the day with these clowns, agreed on their asking price… and provided all they asked, then very late one of their salespeople named "jose" or whatever informed they are going to "pass on the deal" ...Actually, i am glad they did. Avoid this place, folks.Dodge repair.
by DanielJ7 on 06/05/2018I was satisfied with the work done on my Dodge Caravan. Jere Gorsline worked with me to explain the work needed and cost involved.Best Service Department in Tri-Cities!
by Journey354 on 04/11/2018Every visit is good, warm & friendly staff! Ms. Mary is so helpful and welcoming!Just bought another truck
by krhekking on 03/24/2018updated 04/03/2018The entire team at Lithia Dodge of Tri Cities is very easy to work with, they always make me feel like I have got the best deal.Radio/Nav Unit Replacement
by Yoseesam on 03/24/2018Everybody is very friendly, professional, and service was excellent.Great Customer Service
by Jsquillace on 03/23/2018I cant say enough about the service department at Lithia, courteous, friendly, helpful every single person goes out of the way to ensure you know whats going on with your vehicle. The staff comes out periodically to gives you updates on… when it will be done if it appears to be a long wait. Truly a first class experience and I wouldnt consider bringing my vehicle anywhere else for service. Thank you Lithia!Recall Work
by Will_I_Am1 on 03/19/2018John was very professional. l appreciated his kind greeting when I arrived. The work was completed quickly. I have never been treated so well at any other Dealership. WLPRepair of Chrysler
by Chaplain4u on 03/01/2018Right Rear View mirror was hit by unknown person in parking lot area. Is now repaired by service technicians and working great!! All personnel at Lithia are great to deal with!!! Jeri is GREAT at his job compared to last guy!! Only, thing… on the repair was oily finger prints left all over the mirror. Had to try and clean off before driving.Super Friendly & Professional
by Bso_Cool on 02/21/2018updated 02/28/2018They were great they helped get me the best deal not only on the lot but also for financing a nicer newer vehicle. They gave me the best deal for my trade as well.New purchase
by Malodu5 on 02/27/2018This was our first brand new car purchase. The team that we worked with were very professional and didnt push us at all they let us look around and just stood back and answered any questions we had. As for financing process A+ they made… this quick and easy. I will recommend this dealership to everyone I run into.excellent
by katiepryse on 01/08/2018It was an excellent experience. They were fast, efficient, and helpful. I was more then satisfied with this visit as i am with all visits at this dealership.Headlight bulb/oil change
by J1500ram on 12/24/2017Mary was very courteous and helpful. She let me know how the job was progressing and made a suggested change (replace both bulbs so they were the same) that I appreciated.Steves Jeep
by Steveooo on 12/16/2017Jere did a great job keeping me informed along the way.Lithia Sevice
by EdBo1softball on 12/07/2017Top Notch as usual. In and out was great. Services while waiting were great.A-1 Service
by EdBo1softball on 08/04/2017In and out with service without an appointment.Service
by tritipgriller on 07/10/2017updated 07/25/2017The service staff at Lithia did an outstanding job getting my two vehicles serviced. I appreciate all the effort that Tina, Don & Jesse have done to get me back on the road.Lifetime oil
by steveweste on 07/11/2017updated 07/25/2017We take advantage of the lifetime oil service. We are always able to get in right awayTruck Recall
by Bubbashaker on 07/24/2017They got the parts on time and completed the work in a timely fashion.Impressive Customer Service
by Branniejan on 07/20/2017From the moment I walked in the door, all of the Lithia employees made sure I was taken care of. My truck needed recall work done and it was a great experience. I will be looking at lithia first when I buy my next vehicle and will… definitely use their service department in the future!!Great people
by Bill1290 on 07/07/2017updated 07/17/2017They did a great job they let use a car when they were did not have to all around really cool
About our dealership
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Jonathan Post General Sales Manager
by Lithia Chrysler Jeep Dodge of Tri-Cities on 05/11/2023