Harris Ford Lincoln
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Customer Reviews of Harris Ford Lincoln
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169 reviews
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Great Service!
by WesG5804 on 07/03/2015I called the day prior to have an oil change and battery replacement and was able to schedule for a 1PM appointment. When I arrived, I was greeted immediately and when I indicated that I also needed to have the air conditioning serviced,… Dan (my service advisor) was able to accommodate me and arrange transportation to and from my residence. The truck was finished, freshly washed and ready by 5PM. Great service experience. Thanks, Wes GustafsonVery good sales man but not a great finance guy od Internet sales
by Mniehl on 06/24/2015updated 07/03/2015Felt very pressured to buy the warranty and that they wouldn't let me leave til I didGreat Job!
by Kitt2763 on 06/28/2015I had my car detailed and was very impressed by the quality of the workmanship. I did find one area that had been missed. I called my service advisor, Sean Biegel he had me bring my car back in and had the missed area finished. I was in and… out in 10 minutes. Sean's follow up is wonderful and now I have a beautiful looking Ford Escape. Thanks for the great customer service and great workmanship!Low tire pressure
by PATC5287 on 06/20/2015updated 06/26/2015Service is better than the last time, it was a much better experience.Great service
by PrissyJo on 06/16/2015updated 06/26/2015Service is always great and the guys are always helpful and happy to helpHow to make a customer happy!
by SteveKissinger on 06/24/2015I encountered an unknown problem (griding noise coming from front wheel) and since it was a Sunday - I dropped off the car without an appointment. I used the key drop feature to leave my key and instructions/description of the… problem. Mike gave me a call on Monday - after he had already fixed the car. Additionally he made arrangements for me to pay by phone and pick up the car after work. Couldn't beat the service, and the ease in managing the repairs! Thanks Mike to you and your team!How you did
by Ginny5147 on 06/24/2015I was greeted with a smile. I was not kept waiting any longer then needed. Service was done in a timely manner.Harris Ford tops the Auto world for quality customer attention!
by RG13826 on 06/22/2015Harris Ford of Lynnwood, Wa. was excellent! I have but one serious requirement that will determine whether i stay or walk out that very moment.. and that is quality customer service! I do not have to feel like part of the family; but, i… must feel like i have the full attention and care, particularly for a large dollar purchase and my hard earned money! .... and these guys went beyond this and DID make me feel like family! All of my needs were met and i was very satisfied... the wait was long; but, it was of my own design and it was very tolerable! Great place, great people... would recommend them and will seek them in the future for my new Explorer!Clunking Sound
by MizMou on 06/09/2015updated 06/22/2015I had a "clunking" sound when turning right or left. I said a friend had shown me how to replicate the problem - engine running, in park and turning the steering wheel. It clunked, they fixed it and I am happy. Car steers much better all… the way around. Thank You.The place to come for service
by gentleofheart on 06/20/2015The service was prompt and professional. I will be back in six months!Thank you
by mustangshelly on 06/17/2015Thank you for taking the time to tell me about a recall on my car while it was in for service. I appreciate the efforts to keep my car running smoothly.Mike Erickson, great service
by KDavis1589 on 06/16/2015The service was excellent and Mike Erickson was the best - highly professional, knowledgable and delivered as promised. You have the best service department aroundNew truck purchase
by RRovang on 06/12/2015I have bought several vehicles from you guys. I always feel like you treat me fairly. My only complaint is a small one. I bought a new 2014 F-150. I was unaware that it had over 700 miles on it when I bought it. That information was not… on the website when I was looking at it to buy.Always great service.
by Fordowner7597 on 06/10/2015Service at Harris is always great and keeps me coming back. Mike recognizes me and remembers me. Always asks about my family and always makes me feel like he cares.missing wheel
by budd1875 on 06/09/2015good ecept when they switched my full sized spare wheel&tire for a compact spareHarris Service
by Birdman6152 on 06/09/2015Fixed the problem correctly the first time. Excellent shuttle service.fuse amazing
by dmc150 on 06/08/2015I came in at or near 5 pm, my trailer plugs where out and I needed my truck in the morning to haul my trailers, The service rep, went and got a service tech and came out and found many fuses, blown, they fixed me right up and charged me for… the fuses but insisted at no labor cost,,,, I was blown away, and very gratefulgreat service and great people
by creekers3 on 06/06/2015The service was excellent. I needed a tire replaced immediately and when I explained my medical situation the lady said to come in now and they would take care of it now. That is service that is greatly appreciated.a fantastic visit!!!!
by 4mer03e5 on 06/06/2015your service writers are the best!!! always friendly and courteous, listen well and deliver what is promised when promised.2002 Ford Windstar Wiper Motor/Wiring Harness
by Georicheck on 06/05/2015My 2002 Ford Windstar wipers didn't work one rainy Monday morning. I was able to get the car into Harris Ford within an hour of calling that day. They found the problem as a bad motor and wiring harness. The motor was in stock, but the… wiring harness had to be ordered so they kept the van over 3 nights. I picked the van up about noon on Thursday and the problem was fixed to my satisfaction.Great service
by MFiST on 06/05/2015Everything was fast and easy. Very professional. It was nice to come in and have everything set up. I think I spent a total of five minutes in the office all day.
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