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Customer Reviews of Lexus of Seattle

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61 sales reviews
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  • Arrogant Sales Manager

    1 out of 5 starsby Sunny on 05/09/2022

    He thinks every person visiting dealership has to buy car on same day if he is spending time with him.
    • Hi Sunny, thank you for taking the time to leave us feedback about your experience with us. When you have an opportunity, please reach out to us at (877) 851-7450 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

      by Abbott Carter on 05/11/2022

    • Wow and I was interested in going there

      by Mjr on 09/29/2022


  • Dishonest, Rip-Off, [non-permissible content removed] Don't Waste Your Time

    1 out of 5 starsby Deliberate Deception on 04/11/2021

    I called, in "advance", to Verify the Price & Availability from their listing - Nobody said "Anything" about their "Used Car" prices being "Non-Negotiable" & Nowhere in their listing does it say "Anything" about that !!! It was Not until "after" I Wasted my Time driving to their Dealership, that I realized they had "Deliberately Deceived" me with their "Non-Transparent" & Non-Negotiable, Maximum "Mark Up" Possible, Corporate Pricing Policies, after "Jacking Up" the 2010 SUV that I came to buy Another $1000 !!! Stay Away From Here = Not Getting Caught In A Lie Is The Same As Telling The Truth !!!
    • Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (877) 851-7450 so we can work towards a resolution. We look forward to hearing from you. Take care.

      by Manager on 06/02/2021


  • “Priorities”

    5 out of 5 starsby Curtis Hofmann on 02/16/2021
    updated 02/22/2021

    You never really know what you’re gonna get with the whole “buying a car from a dealership experience” - but unfortunately the stereo types are often true. However this time, they weren’t.. - I’ve bought lots of cars from a lot of different places and the guy who helped me find the right car for me was Chris Talamantez. He worked with the used car manager Matt and they both went over and above for me to leave feeling taken care of and prepared with everything needed in buying a vehicle. Not to mention, they gave me a great deal. Anyways, I’m truly grateful for businesses that still care more about the person than they do the paycheck. Priorities were right at Lexus of Seattle. Highly recommended 👍
    • Hi Curtis, thank you so much for your positive comments about Lexus of Seattle! Please don't hesitate to reach out to us if there's anything more we can do!

      by System Administrator on 03/04/2021


  • Lexus of Seattle

    5 out of 5 starsby bendyh2nite on 08/29/2020

    Lexus of Seattle very lucky to have Mr. Wayne Yonke as a sale person. He is the best of the best sale person I have never seen before. Very nice person and easy to do business with. No words can describe how good he is. I’m 100% satisfied and recommend buyer come see him if you want a good deal.
    • Hello, we are so pleased you enjoyed your visit to Lexus of Seattle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Sabrina Guerrero on 09/02/2020


  • Quick and easy purchase

    5 out of 5 starsby katie07 on 07/19/2020

    great service from Mark!
    • Hi Katie, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

      by Kari Jones on 07/23/2020


  • Great Car

    5 out of 5 starsby Steven Hu on 06/15/2020

    2020 RX350 , just the dream car of us. Great service and patience. Wonderful purchasing in just 2 hours.
    • Steven, we're happy to hear you had such a positive buying experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day, and enjoy your new car!

      by Helen Gutierrez on 06/20/2020


  • Outstanding salesmanship and costumer service!

    5 out of 5 starsby Joeymae on 02/25/2019

    Outstanding salesmanship and costumer service! Thank you for the great buying experience!
  • Easy and low pressure car buying experience

    5 out of 5 starsby rog1206 on 02/21/2019

    I've had a very positive car buying experience with this dealership in the past and decided to use them again for my wife's new RX, even though Bellevue Lexus is a lot closer to me (less than half distance compared to Lexus of Seattle). Bellevue also didn't meet me on my price range. Patrick was my salesman the first time and I was lucky to be able to work with him again the 2nd time around. Him and the rest of the staff were very accommodating and we ended leaving with the car we wanted and within a price range we thought was reasonable. Patrick made sure we were taken care of during the whole process.
  • A Wonderful Buying Experience

    5 out of 5 starsby Seattle on 02/09/2019

    I just bought a new 2019 GX 460 from Lexus of Seattle. Andy Hu, the internet sales manager, could not have been more pleasant to deal with. He gave me a very competitive price and found the exact car I wanted at the dealership they also own in Portland. He then shipped the car on a truck to Seattle, all at no cost to me. At closing, he didn't try to sell me a bunch of add-ons, so that process was quick and easy.,
  • great

    5 out of 5 starsby dos on 01/05/2019

    Great experience, service was excellent and staff were very friendly
  • Lexus of seattle

    5 out of 5 starsby Daniel on 12/27/2018

    Very good customer service and we are very satisfied with our new car. I would recommended this dealership to my friends and family. 5 Stars!!!
  • 10 all the way!

    5 out of 5 starsby JeanetteNettie on 09/01/2018

    My experience was great, my 3rd new car from this dealership. I had the very best experience with this purchase. A number 10 all the way
  • Buying experience

    5 out of 5 starsby Customer on 08/22/2018

    Bono and Mirza were very informative and showed great patience answering all of our questions. I would recommend this dealer to friends and family. Myself being a repeat customer it was a good experience.
  • terrific experience

    5 out of 5 starsby susiecarlove on 08/21/2018

    I just sold my current car and leased a new one at Lexus Seattle. Best car-buying experience I've ever had in my long life. Such nice, fair people. Fabulous car! I highly recommend...
  • Excellent Service and So EASY

    5 out of 5 starsby EKristen on 07/31/2018

    Andy Hu was so helpful and easy to work with. Melissa got me all set up in my new car and even went and filled the tank for me. Vi is finance made it quick and fun. The whole process from the time in walked into the door to when I drove away took 3 hours. Amazing service!
  • 2018 Lexus gx460

    5 out of 5 starsby lexusgx460 on 06/01/2018

    Steven Oh is an experienced and patient saleman. We was the last customer and he never a moment made us feel like in hurry. He showed us all the options and suggested the best for our budget. Highly recommended to pur family and friends.
  • Great experience

    5 out of 5 starsby Christiano127 on 05/25/2018

    I had a great experience. Even though I had my kid with me John and the team were very accommodating and helped me get the car I was looking for without too many hassles.
  • Great Experience at Lexus of Seattle in Lynnwood

    5 out of 5 starsby EAltnew on 04/09/2018

    Pauline at Lexus of Seattle in Lynnwood was an absolute pleasure to work with. The sales team here did a fantastic job of getting me everything I was looking for while getting me to the price point in my mind. Anyone looking for a Lexus in the Seattle area should make their way up North to work with these folks - you will definitely be glad you did.
  • Lexus GX

    5 out of 5 starsby Dolcezza on 03/30/2018

    I come from a “car”family. My dad was a dual dealer, I’d qualified as one in the 80’s. I appreciated the professionalism
  • Over the top help!

    5 out of 5 starsby Designer on 03/23/2018

    I received the best help and understanding at Lexus Of Seattle better than other dealerships. They found a way I could buy the car I wanted, as they say, "if there is a will there is a way". and they proved it. Andy was the best help and worked very hard to help me.
  • Excellent dealership

    5 out of 5 starsby JayChoe on 02/07/2018

    I visited couple of dealerships while searching for replacement for my wife's RX350. It turns out this dealership was the most friendly to deal with. They even recommended the rebate I was not aware of, and made efforts to make it happen, saving me some hard cash. I am in market for my own car. I probably visit this dealer again.

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