Lexus of Seattle
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Customer Reviews of Lexus of Seattle
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61 sales reviews
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No Sale Pressure. No BS. Just Plain Product Info
by JiggzDeleon on 10/04/2017A personal thank you to Mr. Matt Bartkowski for his superb customer service. I was very satisfied with the purchase and with the dealership in total. Obviously, teamwork at the dealership ensures guests and customers waste no time sitting… and waiting. Instead, are always promptly attended to as soon as you enter their showroom. No sale pressure. No BS. Just plain product info and the best of all pricing. Yup, they let me set my own price based on the dealer's printed invoice. How cool is that? Well, with this method, no need to haggle and waste time or even worse trying to undermine each other on who's better on price haggling. Nope, not with this dealership. Just straight pricing. No more. No less.Best Experience Ever
by Nante1982 on 10/05/2017This was by far the best car buying experience I have had ever! Andy Helped us test drive two cars that we like. He eqs very patient as he explained what the key sifferences are. I was expecting a hard-seller but Andy was not even close to… that. He understood what we liked, our budget and found us the car that will fit our family not just now but in the next years. And then you get Vi, who is not only sweet but really thoughtful. She showed us the value of the options that are available to us without us feeling any oressure to buy the ones we don't need. She stayed late for us knowing that we needed some time to digest every detail. She made us feel like family. Overall, these two made us lifelong customers. We love Lexus of Seattle!Best Car Purchase Ever!
by richard325 on 09/27/2017Lexus of Seattle in Lynnwood is amazing. We have an older Lexus which they service but I wanted to buy a new one. The head of the car company helped set me up with Wayne and he and the head guy made the process as smooth as buying something… at Nordstroms! No hassles, no games just honest dealing. May buy another Lexus to add to our car totals!Excellent Service
by 2017_Lexus on 05/23/2017We brought a new Lexus ES350 through Costco Auto Program. The buying process were very smooth. Thanks Christopher for his excellent service.excellence
by Haroula on 04/27/2017My experience from Lexus of Seattle involving my new car purchase it was excellent!! Wayne Yonke, Ira Szakal, and Daniel Kelly were the most helpful and experienced sales, leasing and delivery vehicle people I have ever met. My decision to… purchase the vehicle it was totally mine. I was giving information and help towards my purchase and not a push or force. I would say that was my best experience ever buying a car.Impressed with Lexus!
by alistewart on 03/21/2017I came to Lexus of Seattle for the quality of their cars and their legendary service. I was not disappointed! I love my 2017 RX350 Sport, but I also love the service I received at Lexus of Seattle. My salesperson, Roger, was… knowledgable, personable, patient and knows great customer service. He listened to all the features I was looking for in a new car and what I was disappointed with in my current car. He offered suggestions, had me drive different models, listened some more and then helped hone my requests by steering me towards the perfect car. Buying a car is an overwhelming process. Roger made me feel like I had been educated on the car and its options. I left Lexus of Seattle thinking that I had bought the best car for me, and not that I had been wooed by all the bright & shiny without analyzing what was really important to me. I also had very positive experiences with the rest of the staff that I encountered. Lexus of Seattle has far exceeded my expectations!Lexus of Seattle is Amazing!
by LexusGirl on 03/17/2017If you are looking for a Lexus and want an awesome experience and a beautiful car then I highly recommend Lexus of Seattle as your first stop of Lexus dealerships! Between Mirza who helped me find the perfect car, to Dan who helped me with… car features, to Patrick in finance everyone was beyond great! The car selection is great and the service was even better! 5 start rating!!2017 RX350
by 2017_RX350 on 02/22/2017My wife and I just recently purchased a RX350 from Lexus of Seattle after test driving a number of vehicles from Lexus's closest competitors. The car is extremely comfortable, responsive and has all the safety features we were looking for… in a luxury crossover. We are very pleased with our choiceTop-notch purchasing experience
by Aloudon on 11/29/2016Purchasing a vehicle is a big deal, as I tend to hold onto my vehicles for a long time (>10 years). Lexus of Seattle personnel took much of the stress out of the process. I received any and all information I requested in a timely fashion so… as to be an informed buyer. Both the sales executive and the technology consultant were outstanding!Purchase experience with Lexus of Seattle/Lynnwood
by Jeffrey678 on 10/29/2016The purchasing experience with Lexus of Seattle was fantastic. In fact, when I completed a market research for my target SUVs, none of the inventory in the shop was on my short list. I was requested to have a look of a newly arrived… RX350, and the car was not entirely unpacked for customer demo yet. The staff there were so friendly, agile, honest, and helpful, so I immediately made up my mind to nail down the deal with them and they have the car ready and sent to my garage in two days. In particularly, Id like to say many thanks to Cheryl, the sales service, and Rose, Finance, for their great professionalism in dealing with my case. I highly recommend Lexus of Seattle for the friendly and accommodating staff and for the great services being provided.My 2017 Lexus RX350
by Georgeec412 on 09/24/2016I always have a great experience at Lexus of Seattle. This is my sixth Lexus and I won't drive anything else. The sales staff do not pressure you like at other dealerships. They're professional and very helpful.Great Car Buying Experience!
by KyleC98033 on 08/23/2016Christopher Talamentez did a great job with no sales pressure and delivering a great deal. Daniel Kelly was terrific and explained the features of my new car. Will definitely recommend Lexus of Seattle and intend to buy from them again.They Went out of their way to be perfect!
by IT_Toolman on 06/20/2016We purchased an 2016 RX450h with panoramic sunroof in April. We also purchased roof racks, because we kayak a LOT. Because it was a new body style, no one knew that roof racks could not be installed on a panoramic sunroof. The Lexus of… Seattle has EXCELLENT staff: every single person we worked with. They ordered a custom new vehicle (with a standard sunroof instead) from Japan, and had it rushed to us in just 2 months. No expense on our part at all. We have NEVER had such a positive experience in any car dealership, and I have owned MORE than my share of vehicles over the years!Experience w/Lexus of Seattle (Lynwood)
by lexus_lover3 on 03/21/2016We purchased a certified used 2013 GX 460 from Lexus of Seattle on Sunday, March 21. Pauline and, in particular, Wayne, were extremely courteous and professional. By the time we took delivery of the car that afternoon, we could not have… been more pleased with the way we were treated. Although the car is new, it was in pristine condition. Like new. We are returning Lexus owners and now have two in the garage. Love the GX 460/470 SUV and the service Lexus of Seattle/Lexus of Portland provides. Top notch! Our thanks in particular goes to Wayne. Great salesman and very accommodating.excellent dealer to buy a car
by hc16nxtfsport on 02/02/2016I had the pleasure of purchasing my new car from this dealer. the sales rep was very helpful through the entire process to get the best deal possible. ask for "the lexus lady" pauline ushigusa!Not your typical car dealership
by LoveMy_2016_RX on 01/28/2016I recently purchased a 2016 RX 350 from Seattle Lexus. Originally went to Bellevue Lexus since it was much closer but found that they were too aggressive for my liking and contacted Lexus of Seattle. They were so pleasant to deal with and… took the time to find the exact car I wanted and at a better price than Bellevue. Kirby Warren was great to work with and would highly recommend contacting him if you are in market for a new Lexus. (Which I just love ... an incredible car!!)Good staff to work with
by mtbiker78 on 12/06/2015Purchased a 2013 GS350 F and traded in my 2010 ES350. My only complaint is the trade offer. They will come in with a very low offer. I came prepared with trade in value numbers from 4 different websites and they offered 10% less than the… avg of all 4, so be prepared to negotiate. Staff was great to deal with. One thing I hate about buying cars us the amount of time it takes, was about a 5 hour process, but that's no different than any other Lexus I've been to. The finance dept does the normal dealership upsell for all the things you don't want that come at inflated dealership prices, typical buying experience at a dealership. Pauline was my saleswoman and she was a pleasure to work with. I'd highly recommend Lexus of Seattle.Great Purchasing Experience!
by Tina_H_ on 10/10/2015Great service and purchasing experience at Lexus of Seattle. The staff I interacted with (front reception, sales reps, Steve C. and Patrick C., finance and service staff) were professional and a pleasure to work with. I will preface this… with the fact that I have owned a Lexus prior to this experience, purchased from a different car lot, and have had nothing but great customer service when I've used the Lexus of Seattle - Service dept.. That experience is probably what led me to purchase my next Lexus from Lexus of Seattle. I am one of those who does weeks if not months of car research before I get on the car lot as I don't want to waste time being distracted by cars I know do not meet my criteria. I was looking for a used RX350 and knew my price range. I had seen on an internet search a used RX350 show up at Lexus of Seattle so I sent an internet inquiry and Patrick C. was quick to respond on the status within a couple of hours. The next day I happen to be in that end of town near Lexus of Seattle with my husband, and with no intention of buying a car that afternoon, turns out sales rep, Steve C., found the right car for me. It was same car seen on the internet. There was never any sales pressure, granted I knew what I was looking for and Lexus vehicles pretty much sell themselves - the experience was no hassle and quick. The car was so new on the lot that it had not been detailed yet but the service team quickly did a wash and clean out so it was at an acceptable level of cleanliness for me to drive away and return another day for detailing. I appreciated most not having to deal with the stereotypical "cheesy car salesman". Steve and Patrick were genuine, professional and pleasant to work with. I've had some "cheesy car salesman" experiences with other car lots in the area which I prefer to stay away from. Lexus of Seattle has not let me down yet. We were in and out of there in less than 2.5 hours.2015 Lexus nx200t
by abby_gaylle on 09/03/2015I highly recommend Lexus of Seattle. They are indeed friendly, accommodating, very fast, honest and had an awesome deal. I am very happy and satisfied. They met all my needs. I also recommend Emir Bucan, best sales person ever. Thank you… guys.Pleasant buying experienced
by robg13 on 06/26/2015This is the second time we bought a car from Lexus of Seattle. We always have a very good experienced and impressed with the services . Pauline has been most helpful, professional and very down to earth dealing with us. The people in Lexus… of Seattle are all very nice.Thank you Robg13 for your great review. We appreciate you taking the time to write this and let us know that you had a great experience with us. Congratulations on your new Lexus! We look forward to seeing you next time you're in. Until then, enjoy your new ride!
A+ Dealershop
by karlh1 on 06/25/2015Without a doubt the very best car buying experience I've ever had. Our sales person Pauline was excellent. Demonstrated the ability to acheive an exquisite balance between the thoroughly professional and the engagingly personable. All the… representatives of the dealership we met were first rate in their business and people skills. Highly recommended dealership.
About our dealership
Hi Abby, thank you for your great review! We're extremely happy to hear you enjoyed your experience at our dealership and working with Emir. We look forward to seeing you next time you're in. Until then enjoy your new Lexus! Sincerely, Your Friends at Lexus of Seattle 425-774-7900
by lexusofseattle on 09/04/2015