Bruce Titus Port Orchard Ford
Today 9:00 AM - 7:00 PM
Customer Reviews of Bruce Titus Port Orchard Ford
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Amazing service to work with
by Bernie on 08/02/2024
That this dealership did the right thing and did not mark up my vehicle
118 reviews
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Amazing service to work with
by Bernie on 08/02/2024That this dealership did the right thing and did not mark up my vehicleLow Stress and Friendly
by Aaron W on 07/13/2024We had a super easy and relaxing experience working with Marshall and Vlad at Bruce Titus Ford. Erin in Finance was very friendly, quick with her tasks and got us on the road in a record amount of time.Quick!
by Tyler on 12/05/2022The dealership was quick to get everything going and make sure I had a great deal! Good customer service quick to give feedback!Phenomenal Customer Service
by Alexander on 07/03/2022I was highly satisfied with my visit to Bruce Titus Port Orchard Ford. The customer service was excellent as Tony was a fantastic salesman who was super helpful throughout the entire process. I would highly recommend this dealership to… anybody looking for a vehicle.FIVE-STARS All around for Bruce Titus, Port Orchard Ford.
by Dana on 03/21/2022Had a GREAT experience, all around, at the dealership, when buying my new Ford Bronco. Everyone was extremely helpful and very knowledgeable. Ruben really is the best! He kept me up-dated through out the entire process…from ordering my car… to delivery. The day I picked up my car Ruben spent hours with me through the process, and then going over all the ins and outs of the Bronco. He was adamant that I contact him if I have any additional questions, or need help of any kind (which I most certainly will take him up on). Overall, I couldn’t have asked for a better experience than I had with Bruce Titus’ dealership. Thank youWhat was the point?
by Larue on 07/13/2021They responded to my initial questions promptly especially after I mentioned I was going to fill out an application….. I’ve been shopping for a specific car for 6+ months now, I’ve applied for several already and not once has a dealership… run 5 HARD inquiries on my credit but this place did which drastically dropped my credit rating. After they ran my credit and assured me they hadn’t forgot about me they stopped contacting me. Completely unprofessional, disrespectful and a waste of my time and hard earned credit rating.Never any issues
by leonard on 04/15/2021The sales people were very helpful and friendly and answered all our questions.The sales person on the phone coordinated the delivery of the car from there dealership in Tacoma to the Port Orchard store.I have dealt with this Port Orchard… dealership before and never had any issues.We were given a fair price for our trade and the transaction went smoothly.I highly recommend this Ford dealership.The sales people Bryan and Elizabeth met all our expectations.2021 Ford F150 Black Beauty
by DJ Johnson on 02/23/2021I had an exceptional experience with my sales rep Elizabeth Carter, the sales team, finance and Shane the GM during my recent purchase of a 2021 Ford F150. Elizabeth was very patient and helpful as I worked my way thru possible options,… which entailed multiple test drives and associated purchase package generation. She is very knowledgeable about the various products on the lot and possesses a very calm and cool demeanor. Overall, I would say that my experience with the entire team at Bruce Titus Ford of Port Orchard was fantastic and I would highly recommend this dealership to family and friends. DJ Johnson2020 Explorer service
by Explorer owenr on 11/02/2020Done quickly and without issuesFantastic Mustang Purchase
by cgraham86 on 12/14/2017I had a great experience with the sales and finance staff at Bruce Titus Port Orchard Ford. They were great to deal with and worked hard to make the buying experience a great one.I love my car and my experience!
by Liltank88 on 12/13/2017I loved my experience!It was painless and the staff was great on working with me. They definitely made myself and my mom feel like old friends, and not just someone that was there to make them money. I felt comfortable the whole time. They… even helped me with very minor things with my car, and was timely as well. Thank you!Quick and easy
by Benjifiesta on 12/11/2017I bought my 2017 fiesta from Bruce Titus Ford in Port Orchard and when I did I also purchased their maintenance program too. I am a diesel mechanic and when I get off work the last thing I want to do is work on my own car. I had a… maintenance appointment scheduled and ended up getting off of work late. I called to reschedule and they were able to fit me in that same day. They took just under an hour to change my oil, rotate my tires and do a very thorough points check to make sure my car was breaking in nicely. They didn't even mind that I fell asleep in their waiting room! Afterwards I picked up a slip for a free car wash (lifetime free no touch car washes when you buy a car) and I was on my way. Buying and maintaining through Port Orchard Bruce Titus has been easy and carefree.Fast, friendly, honest service
by Kforce1967 on 12/10/2017I appreciate a business that does what they say they will do and honors your time. Carl gave me numbers on a new car and they were exactly what he promised. I was in-and-out in one hour and 15 minutes. That is the fastest I have ever been… through a car dealership in my life. Very high cudos to Carl and his staff for preparing my vehicle and the paperwork to get me In-and-out in a quick and timely manner.Work was well done but took way too long.
by azrael_cervale on 12/08/2017I dropped off my 2012 F150 because the water pump was making noise and visibly turning off center. I had a 9am appt, at 4pm they called to tell me I needed a new water pump. They recommended a new upper radiator hose because it was “soft”… and a thermostat due to the hose. The next day they replaced most of the parts but needed to order a new thermostat housing because the engine side of the upper hose seal was built into it. So it took two and a half days to get back. The biggest annoyance is the 7 hours to troubleshoot the new pump that I was already sure it needed and a few other things they would have known in 30 minutes of popping the hood. It seems this all could have been done much faster. Not to the shop - If your so busy you can’t get to my truck at the set appt, call the me and tell me so I’m not without a vehicle that entire time.2014 explorer purchase
by BerryFam on 12/03/2017They made the typical dreaded car buying experience pleasant. WeÂ’d consider buying another vehicle there. Shawn, our salesman was great.New truck
by Quaddad4 on 12/02/2017Great buying experience.No pushy sales people.I knew what I wanted and they didnÂ’t try to up sell.I️ will definitely go back for my next vehicle!Great Car Buying Experience
by RCREIIS on 12/01/2017Thank you everyone at Bruce Titus Ford in Port Orchard WA. It was so refreshing to deal with a group of individuals that were not aggressive. Buying a car is stressful enough but here I was not pressured and any questions I had were… answered and laid out for me. My sales person Tony R was knowledgeable, friendly, funny and made me feel at ease. He was fantastic. I received a great deal within my budget and I am completely satisfied with my Jeep purchase. So if you are in the market for a new or used vehicle I recommend going to Bruce Titus Ford in Port Orchard and talking to Tony R. You won't regret it.Great Experience!!
by Zfamily on 11/30/2017After shopping around for 6 months and visiting multiple dealerships,Bruce Titus Ford of Port Orchard made my wife believe there is still good people out in the world. Thanks to all the great people who work there they went and continue… to go above and beyond for my family and I.Car service
by JHovden on 11/28/2017Although I was happy for the free shuttle and happy I wish there was some way I could’ve sent a text or email to the mechanic of the video showing what my car was doing. I know they said nothing was wrong but if you heard it you’d have a… hard time believing that. As to the next two questions I’m answering no because of an experience at Ford Tacoma that still hasn’t been made right. I’m happy we found Port Orchard Ford as they are the better of the Ford dealships but after our experience in Tacoma I don’t think I’ll buy Ford again.Happy Customer
by Kriskay22 on 11/27/2017I had the most wonderful experience here! I went in because I had seen a car online that I absolutely loved. Went in originally for a test drive and ended up leaving with the car. I couldn’t afford a down payment, but they worked with me… and made everything so great. The staff is funny and comforting. I was nervous, as this is my first car purchase. I would recommend them to anyone!Return buyers
by Tinybit on 11/21/2017Great buying experience. No BS from the salesman or finance person. This was our second vehicle in 4 months from the same dealership, salesman, and finance manager.
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