Larson Volkswagen
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Customer Reviews of Larson Volkswagen
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130 reviews
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Don't buy from this dealership!!!!
by Tim on 08/21/2024Oh they will sell you a car. After good luck. I had a service warranty. The car was wrecked back in Dec 2023. I talked to a person about getting a refund. He said he had to tell the warranty company and when everything is approved we will… be getting a refund in about 4 to 6 weeks. Well the weeks go by and no update. I call Larson and no one ever calls back. I called the warranty company, but they never got the cancellation request. I cancelled it myself through them. Several weeks later still no update. The warranty company said it was approved and Larson should be sending out a refund. But that should have happened 2 months ago. It's now 9 months later and still no call back from Larson or a refund. Long story shorter, do not use Larson if you want good service beyond buying a car.Deisy, the service writer, is awesome!
by Courtney on 09/30/2019Deisy was fantastic. Responsive, proactive, professional and extremely easy to work with. Thanks again, Deisy!Car buying experience.
by Brian on 09/26/2019Humza Seddiki was the best salesman I have ever interacted with which say a lot because I have been in sales for 20 years. Unfortunately, I could not talk him into working for me which also indicates his loyalty.Great place to buy!
by Peter on 09/25/2019Very friendly and helpful salespeople. Did not feel pressure to make any decisions I did not want to make.Good shop
by John on 09/19/2019They always give accurate estimates of how long the job will take and they get it done correctly the first time.Easy peasy
by Laura on 09/18/2019Something in the day that goes perfectly smooth! Greeted with friendly helpful staff that made everything quick simple and easy!Great Experience
by Thomas on 09/18/2019Accommodating my needs with scheduling and timing the appointment and educating me about the services my car requires. Attendants were extremely courteous and expressed an attitude of caring.Service
by Michael on 08/31/2019updated 09/10/2019Fast and to the point. No run aroundGreat!!
by Tim on 08/31/2019Always very clear communication about what is being done and always informative about what vehicle will need in the future.New loyal customer
by Kevin on 08/17/2019Fair price, fast service, reliable. I trust them.I got my VW Alltrack
by Marvin on 08/11/2019Willingness to help and offer different options.Review
by Dana on 08/09/2019Jeremiah was friendly, efficient and had the car we were interested in ready and waiting to test driveGreat service
by Matt on 08/04/2019Work was done well and on timeGreat service
by Daniel on 08/04/2019Everything worked out great and smooth, Jeremiah was a great salesman to work with, made sure everything was right and I got what I wantedService Department at Larson VW
by Stanley on 07/16/2019I believe I have always been treated fairly.larsen volkswagen service
by Sherry on 07/08/2019updated 07/16/2019making the appt online was easy and was in and out with my service within the estimated time. also liked that was able to get my car vacuumed and washed. as well as having a nice latte while I waited.Happy customer...
by Wendy on 07/04/2019updated 07/10/2019The service advisor, Summer Hendrickx, was wonderful. She was very pleasant to work with. Because of her I will be a return customer.Larson Volkswagen of tacoma
by Loren on 07/03/2019updated 07/08/2019It was a fast and easy process I was worried about being approved due to a low credit score and they had no issue accommodating my needs to my budget I’d like to again thank every single professional who I dealt with I truly enjoyed meeting… everybody and getting the tour around I encourage anyone in the market to come down and deal with Mr.Allday and his sales manager Bama pendersen Great people great experienceHappy customer, but not without stressful moments
by Rick_H on 07/07/2019Jeremiah was a pleasure to work with. Personable and genuine. He went the extra effort to make sure the car was brought in from another lot for us to see on our schedule. Second was Daniel Guzman. Honest and straightforward. After… discussion, debate, a break and further discussion, we compromised and made the deal. Happy car owner.Awesome!
by Austin on 07/03/2019The staff at Volkswagen is very friendly! Keep up the amazing customer service!!
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