Kent Parsons Ford Lincoln
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Customer Reviews of Kent Parsons Ford Lincoln
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9 sales reviews
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Old school personal feel in a modern dealership
by fafinsab on 01/31/2023Just cant' say enough good things about my purchase at Kent Parsons. Zero pressure, great communication and a family vide made the entire transaction a pleasure. They bent over backwards to make it enjoyable for my family and I through… the entire process. Don't go to some big chain store, Kent Parsons will treat you like a person, not a number.Love this Dealership!
by liz4pat84 on 01/05/2016My husband and I just moved back to the area and were looking for a Ford Dealership to take my Mustang to and where we could deal. After trying Malloy Ford in Winchester and Hagerstown Ford in Hagerstown and being disappointed with the way… the staff treated me; we decided to give Kent Parsons Ford a try. We had a excellent experience at Kent Parsons Ford. The staff was knowledgeable and friendly. They worked diligently to get us the best price with the terms and conditions where we needed them to be. Our sales person was very helpful and was determined to help me give my husband the best Christmas Present this year. Thank you Woody for the helpfulness and friendliness you showed me and my husband.Thank you for the amazing review, liz4pat84! Thank you so much for being one of our valued guests and we look forward to your next visit!
Thank you for the amazing review, liz4pat84! Thank you so much for being one of our valued guests and we look forward to your next visit!
My Dream Car
by JustMeNow on 09/22/2015I bought the Fusion Titanium with park assist, BLISS, GPS, and leather seats. I can always trust Parson's in servicing my vehicles and when purchasing a new one. The personal touch means the world to me. Woody pulled out all the stops in… locating my dream car with its extensive list of must have's. Ryan Byrd sold me my previous car and he always takes good care of me. It was good seeing him again. Todd has sold us vehicles too and he is great. Dave Milburn in the service department has been so helpful and has my deepest trust. We have purchased a couple of used vehicles there in addition to new ones. Kent Parson's Ford is a very special dealership.JustMeNow, we are so pleased to hear your experience with us was such a positive one. If there is anything else we can do to assist you, please let us know! Take care, JustMeNow!
Thanks
by lorettabjones on 08/25/2015Everyone was very helpful. A special Thanks to Brett Wright.Thank you for taking the time to leave us your response to our Staff's outstanding customer service, lorettabjones! We hope to see you here again!
Parsons Ford was very informative and got what i wantef
by betsyankers on 07/29/2015Got what i wanted without any hastles. Dennid was very informative. Lobe my new Escape.Great experience
by glaxelson on 07/07/2015Woody was attentive without being high pressure. He was knowledgeable, quick to respond to phone inquiries with specific, helpful answers and my experience with him by phone helped my willingness to drive from Fairfax County to Martinsburg… to check out the car and your dealership. Once we decided to make the purchase, we found that working with Jessica was also pleasant and painless. Oh - and the connection didn't end with the sale. We've heard from Woody since then, tidying up a few loose ends (ordered us a manual that was missing from the car and how to get a second programmed key that was also missing). This kind of follow-up impressed me. It's also good business that says, "We'd like you back someday as a repeat customer. You guys were worth the drive. Love the MKZ!glaxelson, thank you for being one of our valued clients and leaving us your response to the quality service you received! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels! Ryan Byrd, Sales Manager (304) 263-3344 ryan@parsonsford.com
Superb buying experience.
by 4me27672 on 06/09/2015Polite no pressure car buying experience . Sails and finance were outstanding.Great service
by cleonard7928 on 05/23/2015updated 06/04/2015I purchased a Ford Escape and Brett was very helpful and took great care of us! We always ask for Brett he has sold us and my sister 3 cars in the last 6 months. Excellent job!! I love my Escape2015 Ford Escape
by Jessica1837 on 05/26/2015I was treated with respect the minute that I walked up. Brett White greeted me and listened to what I had to say. He guided me through what I may or may not want. There was no pressure to do something that would be too difficult for me to… maintain. I have expensive tastes. As a salesperson, Brett did just enough to get me to upgrade to something comfortable. This was very appreciated because I would have been upset and just had to leave if I had been shown something that I could NEVER afford but would most certainly have dreamed of having! Instead, he got the sale and a VERY happy customer. The entire team was spectacular, from the trade-in process (Richie) to the financing department (Jessica). This dealership is something special. Thank you all.
About our dealership
Hello, we are very happy we could provide you with a positive experience! Please let us know if you have any additional questions about services you received and thank you for choosing Kent Parsons Ford Inc!
by Gabi Porter on 02/01/2023