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Puente Hills Chrysler Dodge Jeep Ram


17280 Gale Ave, City of Industry, CA 91748 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
BAIT & SWITCH! Terrible Sales Staff!
Written by RoseZetta on 05/31/2017

The bait & switch technique is terrible! I came in yesterday trying to purchase not 1 but 2 vehicles! I am saddened by the absolute lack of moral character displayed by the sales staff. I test drove the purple Jeep Wrangler and told the salesman I wanted to purchase it and hold it. I then test drove a grey Doge Ram dually and told him I wanted it also. When we went inside to write the check for both suddenly the dually was sold! They said they "had others" though but upon looking of course the prices were higher! As for the purple Jeep they of course upped the price even though I printed the price right before going to the store! I'm a good person...I served my country honorably in the US Army. I adopted 6 beautiful kids (most special needs) and now I have custody of an 11 month old I am raising. My karma should be good but this feels REALLY BAD! I do not like the tactics of this sales staff and I am going to make sure everyone knows about this including the DMV. I will take this to court as it is bad advertising and bad sales techniques.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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