Plaza Hyundai
Dealership Sales Review
I have a lease and I was thinking about purchasing it but I made a big mistake I came to this location first spoke to the manager and told him my only concern is the moonroof lately was giving a problem where it would not close he says oh that’s not a big deal you have a full warranty 5 years or 60000 miles bumper to bumper and 100k on the power train I was like ok so now an hour later I am with the finance manager and she try’s to sell me the warranty I told her no I have the warranty I am the original owner so she says no u only have 3 years or 36000 miles so your warranty is up in 2 months I said are u sure after going back and forth she said the warranty has to be added now and it’s 2000 then I get home and call Hyundai and they said no my car has full warranties on it so I am getting mad now I call her immediately and remove that warranty I don’t want it she says ok she will that night I am driving and hit a bump on the road and the roof is rattling so now I am like I am not gonna pay 35 to 40 k for a car with these problems I call back in the morning and tell the finance manager forget the whole deal I tell her why on the contract it says u have 2 days to cancel the purchase so she says fine she will cancel it then 3 hours later she texts me and tells me if I can talk to her go I say no problem so ten min later she has her floo4 manager call and says sorry but you signed the papers but on the contract says2 days any mechanical problem you can cancel after going back and fourth with him he says u have 2 choices either you can bring the car to my repair shop or you can pick another car but it has to be done tomorrow like he’s trying to strong arm me I will be seeing them in court but go to bay ridge Hyundai they will treat you a lot better and not try to to scam you treating customers like this they will not last long
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes