Plaza Hyundai
Dealership Sales Review
Last week I took possession of my Hyundai Elantra, which I bought new. The buying process was ok, but things deteriorated when wife and I met with the finance manager. A young, impeccably dressed fella, who after a handshake began to discuss different "Protection Plans" he wanted to offer us. When we declined, he lower the price of these packages by $200, which we again refused to consider. Then, he proceeded to show us another Service Contract Package that was cheaper from the other two but we again said to him that we are not interested. We asked him to let us pay for the car and let us sign the paper work so we can leave. He then, judging by his body language and facial features, appeared agitated and annoyed, indicating with obvious sarcasm in his voice that we are unprotected. To which I retorted that my new car is under Hyunda's comprehensive warranty and between the manufacturer and my insurance carrier the car is covered without the need to spend anymore money. I want to note that neither my spouse nor I at any time were arrogant or impolite through the buying or later at the finance office. I hope my experience will to help others considering purchasing a vehicle at Plaz Auto Mall in Brooklyn.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable