Cavender Buick GMC West
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Dealership Service Review
service Rating
Service at Cavender West GMC
Written byon 05/14/2024
Average at Best. Took vehicle in for routine maintenance. Glass cleaner fluid wasn't filled. Have a Parking Assist alert that was not addressed as requested. Vehicle wasn't washed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Cavender Buick GMC West on 07/10/2024
Dealer Response
Ken, I'm sorry to learn about your recent experience with us. It's our goal to ensure all customer requests are addressed and it seems we missed the mark during your visit. We'd like a chance to make things right - please reach out so we can address these issues directly. Thank you, Greg Williams - Service Director - (210) 382-3506
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