Used 2017 Dodge Journey Consumer Reviews
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Not a Sports car but fun with room for a big dog.
I have to go down and pay my auto tax today. Ouch. But I have to say that I enjoy driving this car as much or more than any I have bought including sports cars. Oddly, it is a car without much of a rating because of early problems, especially with brakes until they increased the rotor and brake pads and because will it has been around for a long time as far as the car world is considered. The first production sales were in 2007 with only a few minor changes. Also, not real good in the front side crash test. Hit em head on, I guess. I like the power to weight ratio of the V-6 the better suspension of this model combined with AWD. It makes a difference in cornering and curves as I found in my test drives. Definitely, not a sports car but enjoyable to drive with some cargo room. I do not like where they placed the battery, but guess they ran out of room. I do like all the hidden cargo compartments. After a month no rattles and seats are comfortable. Not as good as the wife's space age seats in Nissan Murano, but good. I just like the car for some reason. (Review-Dodge Journey)
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Dependable, Affordable
I made it this far without a nav/infotainment system, traction/stability control, or bluetooth. The 4-cylinder engine in this thing has more horsepower than many older V-8s. That said, I think the 2017 Journey is a fantastic buy. I bought a $21,000 "stripper" - which still has, standard: a 173 hp engine (shared with Hyundai and Mitsubishi - buy one of their comparable vehicles and get the same motor), 4-speed OD automatic transmission, traction control, a six-speaker touchscreen audio system, dual-zone air conditioning, front and rear stabilizer bars, automatic headlights, daylight running lights, and a nicely (manually) adjustable driver's seat. They even threw in an outdoor thermometer, and a gadget that lets you monitor your instantaneous and average fuel economy! I traded a 2007 Ford Escape for this, after the transmission grenaded at 146,000 miles. I consider this to be a step up, although still a front-wheel-drive "disposacar". Same ground clearance, same fuel mileage, good looks, with MORE standard features, more horsepower, easier for my wife to get in and out of. a better radio, more room (it's about a foot longer), and a bigger gas tank. Drives just as nice, handles about the same, much quieter, and I don't have to "drive it like I stole it" to get it moving at an intersection or onto the freeway. Controls same quality or better than the Escape. More power ports. Steering has enough feel for the average driver. 4-wheel power disc brakes "stop on a dime and give 9-cents change". Everything you REALLY NEED is included in the base price - this thing has more comfort and convenience items, and a ride and interior that rival a 1990's Cadillac. Good heater, ice-cold air conditioning. Don't option up unless you really need to, as "everybody" says these don't hold their value all that well. At 3800 lbs., it's heavy, and has a long wheelbase - probably why it rides so nice. BTW - if you don't plow your 2017 Journey into anything, it's doubtful you'll ever discover the difference between a 4-star and a 5-star safety rating. The Escape had poorer overall ratings, and in 10 years I never had an occasion to find out. If you're driving a 10 or more year old Escape or other, similar small SUV/CUV, and you are looking for a new vehicle with similar dimensions that doesn't look like every other SUV/CUV on the road, and an improved overall driving experience, you could do far worse than the 2017 Dodge Journey. UPDATE: While I do miss the styling of the 1st gen. Escape, I do have to say that I still like the 2017 Journey. I stand by all I said above, and will add that while the exhaust note makes it sound like you are driving a sewing machine, it has plenty of pickup, as my wife and I aren't closet autocrossers. So far I have had no issues, and have changed the oil regularly, using full synthetic motor oil. Gets 22 MPG in town if you don't drive it like you stole it. On the highway, at 75 MPH with the cruise control and air conditioner on, it gets a solid 26 MPG. Maybe not as good as some other small SUV/CUV's - but you'll make up for it thanks to the low purchase price. I didn't buy the 3rd row seat, and saved a good bit of cash. Lots of cargo space with the fold-flat rear seats folded down - swallowed a storage shed kit with no problems. I plan on bringing home a load of patio blocks tonight... P.S. I LOVE the manual driver's seat in this vehicle - most comfortable I've ever experienced! 1-year update: I still like it. Everything I said above still holds true. The nice thing about the Journey is that you can find these equipped a hundred different ways, at prices from $22,000 to $40,000. Don't believe the hacks on the car magazine websites - the Pentastar V-6 and 8-speed automatic (which I have in my work van) is a ROCKET engine. The Journey is a fine vehicle for the money. The interior hasn't started coming apart, and everything still works. The only problem I've had is that I ran over something on the highway that ruined a tire, and broke a plastic cover under the front bumper cover. I hope the Journey holds up as long as our Escape did. 1.5-year update: Still runs fine, drives great. Windshield washer squirter supply hose came off between hood and hood insulating pad where I couldn't see it, but friendly oil-change tech figured it out and popped it back on quickly. Otherwise NO complaints - quality remains exceptional. 2.5-YEAR UPDATE: 47,000+ miles, and still VERY satisfied with my purchase. Runs and drives great, gas mileage 28 MPG hwy, no breakdowns. Interior still looks great, exterior like new. I've only spent money for car washes, synthetic oil changes and one tire. Towed a U-Haul trailer w/no issues. 5 year update: 80K mi., still runs great, part failing off after road debris impacted under air dam. Paint still looks like new. Does have 1 pending safety recall. Still worth every dime I paid for it. Periodic maintenance will reward you. 5.5 year (June 2022) update: over 85,000 miles now - almost through the 2nd set of tires, brakes may need service soon. Car has performed great, except that sometimes (since new), at moderate speeds (35 - 55 MPH), the car will stumble a bit at a constant speed as the electronically-controlled transmission tries to decide if it wants to lock up the torque converter or not. Interior still in excellent condition, no exterior or paint issues. Final Update: Sold the car with just over 90,000 miles, and moved overseas. Only paid for tires and routine maintenance. A solid performer if you choose the base model as I did. Won't win many beauty contests or drag races, but will deliver solid value if maintained. Paid to have it detailed before selling - looked like brand-new - no paint or interior issues, a testament to the materials it was built with. Today's new cars all feature expensive, high-maintenance drivetrains, whether forced-induction liquid fuel, or electric. Cars like this Journey are already becoming prized by smart drivers who want REAL economy (low maintenance).
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- SE 4dr SUVMSRP: $7,7775 mi away
- SXT 4dr SUVMSRP: $9,0009 mi away
- SE 4dr SUVMSRP: $10,9907 mi away
Life is a Journey
The dated body style was at first a bit off putting, but I began to grow fond of it because of its utility. Visibility is great, unlike my Nissan rogues 2009-2012, and it is much more fun and rides better than the Town and Country I traded in for the Journey. Features for the money were unbelievable, and capacity is awesome. Uses the same steering wheel controls as the T&C so it was easy to get used to. I like a Sport Ute to go on the back roads in the national forests near where I live, and the Journey has the ground clearance, suspension and enough power to handle that well. It essentially replaced my '99 Jimmy which was becoming a money pit, and also has the utility of the T&C which I traded. Automatic transmission could use a few more forward speeds, but still much better than the NIssan cvt.
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Reliable after all
We tried the Journey because of rebates. Expecting a loud jerky experience with a 4 cylinder 4 speed. To our surprise, we found a very smooth, quiet, European feel, quality, and comfortable driving experience. We came from a Toyota Camry to Dodge Caravan to the Journey. We found the experience of a true crossover, car-like ride and drive with the features of a utility vehicle. We are in our sixties, so ease of getting in and out of a vehicle is very important to us. The journey has the perfect seat height for us and is very easy to enter and exit. The Camry has the cheapest, thinnest, and most uncomfortable seats in a very good car. The Caravan was a comfortable entry but the ride was bouncy and hard on old bones. Also, our senior friends just could not get in the back seats. They are too high and too far over, you have to climb in, which, is okay for the kids and grandkids but not seniors. The Journey comes in AWD and the 3.6 v6 engine with 6 speed. One needing more power might look for these options. But I am in the south, with no ice and flat terrain so I find the 2.4 quite adequate. I will admit the 2.4 is a bit underpowered. It will not win any awards in gas-saving either. Looks like in-town driving will yield the same mpg as the 3.6 in the Grand Caravan around 23 mpg. However, again surprised by how smooth the 2.4 is with the 4 speed. The 6 speed in the Caravan was bad to hunt and shift down, very annoying. I need to mention the high-quality pleasant ride is only found in 2017 models, in which, suspension and quietness are upgrades for 2017. We tested a 2016 and there is a significant difference in ride and feel. In 2017, I can hardly hear the engine. Very quiet cabin. I am a part-time transporter for a major rental company and I drive a lot of new vehicles of all brands. The Journey ride is at the top. Try the Journey before you buy a Rogue or RAV4. I got the 7 passenger, the seats fold flat for cargo space, easy entry, European feel, cargo compartments (ice chest) in the floor, premium seats, and a very nice road trip ride. This is a true crossover, car-like features with SUV benefits. Hard to beat value and quality. After 30000 miles, we have had a problem. The engine has developed an idle shake and caused the belt tension pulley to completely fall off. It is in the shop now for three-plus weeks, at least they provided us with a free rental. The dealer had to replace the pulley and re-torque all belt-driven attachments on the engine and the problem was resolved. After 52000, I have to say the Journey still runs well and uses no oil. I have no electrical issues that many other brands are plagued by. Other than the idle tension pulley falling off which means the bolts were over-torqued at the factory the Journey has been faultless. The Journey came new out of alignment and the dealer could not get it to drive straight, I have carried it to my local tire supplier and they have it driving perfectly. Shame on the dealer. I am more positive about my Journey the longer I drive it. I have owned five dodges and I have never got a perfect one but I have never got a bad one either. After 75000 miles the 2.4 Journey runs perfectly and never uses any oil. The only repair has been the belt pulley repair. I have to call this vehicle reliable after all. The ride has deteriorated noticeably but there are no rattles. A good car but if you drive heavy interstate traffic it just doesn't have enough power to quickly accelerate between 45 and 75. We are at 80000 miles and the reliability is excellent. No problems to report at all. The brakes are still good. Other brands have a lot of electrical issues, we have had none. At 83000 miles, I have sold the Journey. Only one repair in five years, I bought the extended warranty and never used it. Two things I never fell in love with. One the engine is just too weak. This 2.4 was reliable, used no oil, but it shook some like old-time 4 cylinders. I just never fell in love with it. Second, the ride deteriorated to harsh and punishing. I was impressed with the ride at the beginning but found the ride jarring after five years of Louisiana roads. I don't regret buying the Journey, it served us well, but I prefer a V6. I replaced the Journey with a 2008 Lexus RX 350 with 180000 miles that still rides smooth and runs perfectly with a 3.5 V6. I can't afford new vehicles averaging 40,000 dollars.
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Solid overall SUV Crossover and oh so cozy!
Okay so it looks a little plain, and ugly but, it is seriously the most comfortable car I have EVER owned or rode in aside from a lincoln town car. Both my husband and I have lower back problems and we are able to travel much further distances thanks to comfortable seating in the journey. The kids absolutely love the back seats, they recline and they have cubby spaces under their feet for drinks and snacks. We were able to take my son and his family and our ours all in one vehicle once we lifted the 3rd-row seats on a vacation to the coast, which was really nice. The cargo area is huge with the 3rd-row seats down. My husband and I discovered that we could comfortably sleep on a double air mattress for camping trips in the back of the Journey. We also use it to cart our 2 kayaks on the roof racks. The climate control system is good but it takes awhile to cool off all that interior space on a hot day, and also heat it up on a cold day. It does okay-ish with gas mileage in town, and on the highway, it does quite well. A few things I wasn't impressed with is the Bluetooth system, it is old and slow and it says it failed to connect almost always even though it is actually connecting, it just takes up to 2 or 3 minutes. You just have to ignore it and wait a few minutes or else you'll go in circles with it. I am willing to entertain the possibility it is just my Bluetooth in my car that does this. These, I have heard, have a known issue with the fact they used too small of rotors for the braking system and the weight of the vehicle so don't be surprised if you experience shaking/shuddering while braking, I hear they are great about fixing this if the rotors wear/warp unevenly. I have just started experiencing this issue and am taking it in to have it looked into. UPDATE: Dodge doesn't want to acknowledge this issue is happening and tells me it is just how it drives so I will just replace them on my own. Also, I have had some rather annoying electrical glitches. My rear passenger window went through a stage of getting stuck down and not going up for days, I took it in and it worked fine for them! (It seems if a child holds the level for an extended period of time it resets the computer for the window which will make it stick down....why dodge? So you just hold it for a minute and it will go up). 9/2017 Now my trunk will not unlatch, so I cannot use the cargo area at all until I get it in to be fixed. Other than those two things it has performed well mechanically in the last 8 months we drove it hard and put over 25,000 miles on it on road trips and camping trips. The car has performed consistently and after another summer season it is taking us camping and kayaking just fine. Nothing has broken inside either. It was in for a second repair yesterday 07/2018. We got an error that said failure of ABS system service immediately and a crunching noise. They said the had no opening for 2 weeks which is unacceptable for this kind of problem and warranty work, they then told us we could drive it to the next town so we took it there, on the way, it also said AWD system failure. It was only a broken sensor and we had it back the next day. Thank you Grants Pass Dodge. I like how it performs in snow and ice, I drive a rather snowy route to see my grandchildren and it is very solid on the road no slipping around which makes my trips during the winter much less stressful. If you need a good family car that can take you out into the woods and is great for traveling on all surfaces, I still feel this car is a GOOD VALUE. It is a cheaper solution with a lot of space. Be warned the car lost a ton of value in just the first year so if your buying you are probably best off keeping this for the long haul to get all the value out of it. Note: My best friend also bought the 4 cylinder FWD one and loves hers, she notes only it is a little gutless on hills. She has a hitch and easily tows a small trailer. She has no braking issues or any bluetooth or electrical problems and still has not had to have any repairs a year and a half in. Although, I have has a few issues I would have STILL bought this as it fits our lifestyle.
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