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Used 2019 Dodge Journey Consumer Reviews

4.0 out of 5 stars
42 reviews

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We have a limited number of reviews for the 2019 Journey, so we've included reviews for other years of the Journey since its last redesign.

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Pros
Cons
5 out of 5 stars

Tired of All the Negative Press!

Nails, 01/09/2019
2018 Dodge Journey SXT 4dr SUV AWD (3.6L 6cyl 6A)
95 of 96 people found this review helpful

When you look at a vehicle in this class you are looking for okay looks, good inside room and access, decent handling and gas mileage, and perhaps throw in the third seat. This Medium Sized SUV has all of that, and my three previous Journeys had been very reliable and needed minimal maintenance until I turned each in, at around 70K miles. I must add that the first iteration had some issues with the brakes wearing out prematurely, and not being quite up to the task of stopping this vehicle. The transmission also failed catastrophically at 50K, but was replaced under warranty by Dodge with no questions asked. Since that initial stab at it, Dodge has done major improvements in enlarging the disc brakes and creating a much more dependable transmission! This car is priced right, looks great in the bright red finish, has AWD and I am leaving most other drivers in the dust when I take off from a start or need to speed up at highway speeds (within reason that is!). I usually drive around 25K miles per year, up to 85 miles MPH and this car is stable even in substantial winds, gets a bit over 21 MPG and I am happy with it. No backup camera in my version, which is a company car, but aside from that inconvenience, it has everything that I need. And the Stereo is really something to hear, great bass. All in all, a very nice package and not one that matches the online reviews that I have seen. Let's get realistic and realize that this car is very popular (at least in car happy SoCal!) and is a great deal!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Dodge Journey SXT FWD 2.4L

Tom, 09/01/2018
2018 Dodge Journey SXT 4dr SUV (2.4L 4cyl 4A)
111 of 114 people found this review helpful

The Dodge Journey is truly an exceptional vehicle. My wife has the Dodge Journey Crossroad V6 AWD, and that vehicle is a workhorse. I saw how well the vehicle drove especially with a newborn and a toddler traveling on major highways and roads with no issues regardless of any inclement weather. We drove the car cross country, and to Canada, and didn’t feel tired at all. It was time for me to purchase a new vehicle, and I was always a Subaru guy, but I fell in love with the Journey. It has great handling, no road noise, very comfortable ride. Good visibility, and commanding driving position. Many hiding compartments, and very easy to clean (Turtle wax interior, and Turtle wax ICE on the outside). I give this vehicle a 100% coming from owing two previous Subaru Outback’s. Well done Dodge!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Great mid size SUV & low price

Kelly, 10/03/2020
2019 Dodge Journey Crossroad 4dr SUV AWD (3.6L 6cyl 6A)
36 of 36 people found this review helpful

I wanted to downgrade from my Ford Expedition Limited, so I looked at the Chevy traverse, the Ford Explorer & even a Nissan Pathfinder. All of those were great SUV’s but the price wasn’t what I wanted to pay. I rented a Dodge Journey to drive from Boston to SC for my nephews graduation from boot camp. It handled so well, got great gas mileage & had enough room for myself & my 2 children 11 & 8. In June I seen a black Journey Crossroad AWD with black rims & all black interior for sale & had to go look at it. It was exactly what I was looking for. It was sporty enough that it wasn’t just a mid-size SUV that you see everywhere & it stood out unlike all the rest. The price was just what I was looking to spend because downsizing from a Expedition was hard enough & I wanted to be more realistic w/maintenance after the warranty is up. No it does NOT have ALL the bells & whistles like heated/cooling seats, all electric seats, electronic push button trunk, sensor backup camera or a sunroof BUT it has the bells which was perfect for me. Yes I would love to have all the above, I mean who wouldn’t right, but not for $10-$15k more. I have had my Dodge Journey Crossroad AWD for 4 months now & I must say it’s amazing. It suits my family’s needs & I still have plenty of room for my 11yr old sons hockey bag & 2 sticks. I would recommend this SUV to anyone who wants something NEW but half the cost of the other competitors w/the 3rd row if your able to be ok with only having the bells.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Honestly Surprised

Danny, 03/14/2020
2019 Dodge Journey SE 4dr SUV AWD (3.6L 6cyl 6A)
144 of 149 people found this review helpful

My wife and I had to by a new car. Since we have two kids (11&9) we wanted a small SUV. I did research and based on price and availability in our area and went to test out the 19 Ford Escape and 19 Jeep Renagade. They both seemed like fine cars, however, neither felt right. I saw a Black Dodge Journey and actually liked how it looked. But I remember looking at expert reviews online and the Journey was rated at the bottom. I decided to do more research on the Journey and also test drive it. We also test drove a Grand Cherokee for a class comparison. Online, the Journey was compared with midsized SUVs like the Jeep Grand Cherokee and Toyota Highlander so I felt it was only right to drive one and see the difference. When compared to the Grand Cherokee, the Journey was a lower standard SUV. The Cherokee had leather, a sun roof, and a larger touch screen and the Journey did not have leather or a sun roof and only a smaller touch screen. I also noticed that the online reviews of the Journey were for the 2.4L front wheel drive model and I test drove the 3.6L all-wheel drive model. It had the same engine as the Cherokee and drove very comparable, however, the Cherokee was a slightly better feeling ride. Another area the Journey received poor reviews was for compartment space. Since it has a third row, there is little room back there if the third row is used. However, we have no thoughts of using the third row and when laid flat, it has a ton of space. The tech is also behind the Cherokee but it still has more tech than any car I have owned. I do wish it had 1 thing, blue-tooth. When I compared the Journey to the Escape and Renagade, the Journey was much better in my opinion. I’m 37 so I like the look better since the Escape looks like a 20 year old Girls suv and the Renagade looks like a 20 boys suv. The Journey looks like a boring dad suv and that is exactly what I am. Lol. Not going to impress the guys at work but I am not worried about trying to compensate for anything. The price was almost the same as the two smaller suvs. We walked out of the dealer paying $24,000 for the V6 All-Wheel drive model. A few months in and we really like the Journey.

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5 out of 5 stars

Don't believe the experts!!!!

Lance, 01/04/2019
2018 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
97 of 100 people found this review helpful

Our Journey has been a pleasant suprise!!! After reading the expert reviews and then reading the reviews that people who actually own them, the opinions are so different!!! I have no problem with the acceleration, even when fully loaded. There is plenty of room in the first 2 rows for adults. The 3rd row suitable for kids. The ride is awesome!!! The cabin is quiet and the steering makes it feel like a much smaller suv. Absolutely love this suv!!! Forget the experts!!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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