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Used 2016 Ford Explorer 4dr SUV AWD (3.5L 6cyl 6A) Consumer Reviews

1.7 out of 5 stars
3 reviews

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2 out of 5 stars

THROTTLE BODY FAILED!

Stranded, Springfield, TN, 06/01/2016
Ford Explorer 4dr SUV AWD (3.5L 6cyl 6A)
29 of 32 people found this review helpful

Little over 8,000 miles the throttle body died on a busy roadway. Ford Roadside assistance is a joke! Wrecker was dispatched and a 1 hour forty five minute wait time was estimated. Guess what? That time was extended to another two hours! Called my own personal wrecker service and they were there in 20 minutes. After a three hour wait, I got to the dealership after closing and was unable to secure a rental or loaner car. Another hour or so wait until I could get a family member to pick me up. Listening to the throttle body problems, guess I am not the only one! With the cost of this vehicle, makes one wonder if they could have went to GM and got more bang for the buck!

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

2016 ford explorer AWD

Oralia, Los Angeles, CA, 08/31/2017
Ford Explorer 4dr SUV AWD (3.5L 6cyl 6A)
2 of 2 people found this review helpful

I leasent this car on May 2017. I was so excited because the car is beautiful looking. The San Diego Police Department uses this model. It drives smooth and is very comfortable. The reason I am not buying out the lease is because I had two problems with the car 1) it started to overheat while driving this summer (June 2017, I yr old). I took it and was told the the vent that closes and open's to keep the engine cool got stuck in the close position. It was fixed-customers service in Ford Perry in National city were great and professional. The car has been driving great; However this past week (Aug 2017), now the air conditioner stop working and I have been driving in a heat wave here in San Diego, not cool, specifically since the car is only 1 yrs old. Once again took it in to Perry Ford and I am waiting for them to call me and tell what is the problem with the AC. So now I am debating if I should keep the car after the lease is over on may 2018... my brother tells me give them the car back and go for a toyota 4runner. I read their reviews and overall seems like a dependable car. I am sad because I really like my 2016 Ford Explorer, but I am worried with getting stock with a car that keeps on breaking on you.. and cost money and headaches. I did lease a jeep cherakee on 2015, first week transmission was defected. . On before that I own a toyota carmry 2004.had it for 10 yrs 250,000 never had a problem never only took it in for regular wear and tear maintaince/oil changes. Hope this reviews helps anyone in making thereally decision on a new car and I also hope ithat helps Ford improve the quality of their vehicles.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
4 out of 5 stars
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2016 Ford Explorer for sale near you
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1 out of 5 stars

Worst vehicle I’ve ever owned, beware!!!

AL, North Windham, CT, 09/21/2020
Ford Explorer 4dr SUV AWD (3.5L 6cyl 6A)
1 of 1 people found this review helpful

I bought this car used with 34,000 miles as a trade for my 2012 Jeep Grand Cherokee Overland that I kept having issues with. I told the salesman that I would give up the bells and whistles I had on the Jeep for more of a base model as long as it was RELIABLE. I have 3 kids and I am constantly driving, so safety and reliability are priority. Long gone are the days where I had the luxury of worrying about style and speed. I had this car no longer than a month (clean car fax and perfect maintenance prior to purchase, mind you) and the power steering went out. Got it loaded on the flat bed tow truck just to find the serpentine belt dangling on the ground. Yes, that’s a relatively minor problem. It’s what has come after that infuriates me. To make this shorter, I’ll just make a list. ~Failed transmission at 50,000 miles. ~Battery replaced, but within a year it’s leaking acid. Corrosion covering the lines. Car won’t start half the time. ~Failed brakes needed to be completely replaced. (While driving with my kids, I might add) ~Electronics shot- back right window stuck in rolled down position, front windows roll up/down on their own, side view mirrors will not adjust, etc. ~Driver’s side back door jams and will not open most of the time. ~Rear air blower has recently begun starting on its own. I’m sure there is more, I’ve just lost track. I’ll just say this... buyers BEWARE! If I were the only one coming forward with issues, I’d be more than willing to think maybe I just got a lemon. But after reading these reviews? Yeah. Never Ford, never again.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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