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Used 2016 Ford Explorer XLT 4dr SUV AWD (3.5L 6cyl 6A) Consumer Reviews

3.7 out of 5 stars
24 reviews

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3 out of 5 stars

FAULTY THROTTLE BODY!! BE CAREFULL!!! 8400 miles

Adam from NH, Beverly, MA, 07/18/2016
Ford Explorer XLT 4dr SUV AWD (3.5L 6cyl 6A)
65 of 72 people found this review helpful

I NEED to post a review with the rest of the people that have experienced this issue and Hopefully Ford will finally do a recall!! The same issue happened to me this weekend when my family and I (5 people) took a 4hr drive from New Hampshire to New York City. About 2.5hrs into the trip all of a sudden my 2016 Ford Explorer with 8400 miles started sputtering and running rough and I when I pressed on the gas nothing happened and the wrench light, check engine light and air bag light all came on. I had to drift over the breakdown lane on the highway! Luckily it happened where it did, there was a big enough breakdown lane, there are big stretches of the highway that only have jersey barriers and NO breakdown lane. If that was the case a major accident could have happened! So here we are stuck on the side of the highway (Saturday) with basically a brand new SUV, calling AAA and finding a ford dealer that is open. Called about 6 of them and finally found one that was opened past 12:00 noon. Luckily they told me to tow it to them (45mins away) and they will bring it right in because they knew exactly what the issue was since there fixing a lot of them. They said if they can't fix it right then we were pretty much screwed because all the rental car places close at noon. So basically we would have to rent a hotel room and wait till Monday! After waiting on the side of the highway for for AAA to tow the truck, we also needed had a cab pick up my wife, daughter and boyfriend because the AAA truck can only carry 2 people. The cab came first and got them after an hour and my son and I waited the additional 2hrs for AAA, (3hrs waiting). While I was waiting I looked online to see what the issue is and read everybody's review on the same experience happening to them and still NO recall. The dealer ship was able to replace the part (in 15 mins) and get us on our way. This was at 5pm when we should have been in NY by 12:30 so the whole day was ruined. How do I know this won't happen again? The same part was installed not the recall part! The 4hr drive back to New Hampshire was the most stressful i think i have ever been not knowing if my truck will just shut down with no notice on the highway with my family. This experience could have killed us or someone else. Please tell every 2016 Ford Explorer owner you run in to..

Reliability
1 out of 5 stars
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4 out of 5 stars

FAULTY THROTTLE BODY

Christine, Santa Clarita, CA, 07/10/2016
Ford Explorer XLT 4dr SUV AWD (3.5L 6cyl 6A)
24 of 26 people found this review helpful

I got my 2016 Ford Explorer in mid August of last year. Today (Saturday) as I was driving home from errands on a busy street, the Explorer started to shimmy, engine light came on and I was basically without power. I "limped" home, called a tow truck and had it brought in to the dealership. It has 8,200 miles on it and I haven't had it for a year yet and the thing crapped out on me!! Thank God this didn't happen to me as I was driving on a busy Los Angeles Freeway like I do during the week!!! I could have been seriously injured or killed due to the vehicle dying on me and someone slamming in to me. The service guy at the dealership told me that he's had a boatload of 2016 Explorers come in with the same problem and that a recall should be coming soon. That tells me right there that Ford is liable. I mean really Ford, you've known about this throttle body problem for a while now. Someone is going to be killed or seriously hurt because of this defect. Is that what you're waiting for?!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
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4 out of 5 stars

Another Throttle Body Bites the Dust

Concerned Explorer Owner, Totowa, NJ, 08/05/2016
Ford Explorer XLT 4dr SUV AWD (3.5L 6cyl 6A)
14 of 15 people found this review helpful

This time in Methuen, MA at 10K miles on my 2016 Ford Explorer XLT. Fortunately, I was travelling on back roads with no traffic. Throttle has been repaired already, however, after reading about repeat failures of the same, I am VERY concerned with when it might next fail. Come on Ford, [non-permissible content removed] before I or some member of my family, or any other unfortunate Explorer owner becomes a fatality.

Safety
1 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Throttle body died, keep away from this car

JY, Alexandria, VA, 05/25/2016
Ford Explorer XLT 4dr SUV AWD (3.5L 6cyl 6A)
22 of 25 people found this review helpful

My 2016 explorer throttle body just died today on a busy highway. Car speed dropped suddenly from 60 to 20 mph. It was so dangerous. The car has only been driven for about 7,700 miles. Tolled to a dealer and was told there are almost three weeks of backorder for the part. I guess there are a lot of cars that have the same problem. No loaner car was given and I had to pay for my rental car.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Not worth the money - 4 Cyclinder / AWD / XLT

Disappointed in Michigan, Troy, MI, 08/12/2016
Ford Explorer XLT 4dr SUV AWD (3.5L 6cyl 6A)
11 of 12 people found this review helpful

Edmunds didn't allow me to select a "4 cylinder" version as the only "drop downs" were for the V6. This vehicle is not worth the money. The advertised fuel economy on the sticker says 18 city and 26 highway for the 4 cylinder and AWD. I'm lucky to get 15.5 combined. The acceleration is tepid and the transmission keeps looking for the right gear to be in. It's not confidence inspiring. Ford's advertising with the "unstoppable" and "fight song" are even more of a joke when you consider how poorly designed this vehicle is. The interior leaves a lot to be desired. With a $43,000 MSRP, this is getting dangerously close to other vehicles that are way more luxurious and not based on an old Volvo platform. The plastic trim used in the interior feels cheap. There doesn't appear to be any foam or soft touch paint on any of the plastics. It feels like this vehicle was designed as cheaply as possible. Getting in and out of the third row is an exercise in acrobatics and don't put Grandma in the back if you want to see her come out alive again. You have to climb over the second row seats to get back there. Visibility on this vehicle is terrible too and the seats are really uncomfortable. The test drive I took was not extensive enough obviously. Save yourself some money and don't get this vehicle. Aside from the exterior styling, this is a complete disappointment. My first and last Ford SUV. I'll go back to the other brands I used to drive before this. I'm glad this is only a 2 year lease.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
5 out of 5 stars
Value
2 out of 5 stars
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