Used 2020 Ford F-150 Consumer Reviews
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Rear Axle
I took delivery of a new 2020 on July 3, I started to hear some odd noises & slight vibrations in rear end. Ten days in the shop and no closer to a repair. They turned the rotors, then replaced the rotors, then replaced the axle...it took Ford nearly a week to authorized axle replacement and ship it to the dealer. All this took 3 weeks! The dealer gave me a loaner sedan then finally a truck. This is not what you'd expect from a new vehicle. I now see 3 recalls, rear camera, powertrain control module, lamp camera. Hope this is not the beginning of a long list or issues due to poor manufacturing (lack of quality control).
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Way over priced
Purchased a loaded F150 King Ranch for about $74,000.00. The truck runs and drives nice, but the interior and electronics options are cheap and ford should be ashamed for this low-quality build. The B&O stereo system consistently crashes and 3 trips to the dealer and not fixed. The stereo computer power has less power than a 5-year-old cell phone. The rear camera is grainy and cheap. The adaptive cruise control consistently stops working in good weather. I have other cars with all these options, and no one has implemented all this technology in such an apathetic way. The interior trim is cheap painted plastic. Owning the truck for only 6 months and wear is showing. I do not use this truck for work, this is a casual truck that is well maintained. Garbage interior.
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- Lariat SuperCrewMSRP: $38,99121 mi away
- XLT SuperCrewMSRP: $33,00026 mi away
- Limited SuperCrewMSRP: $39,9996 mi away
I've had some trucks none this good
This new F-150 does everything just a little better than the rest. I tried the Ram, Chevy, and Titan, the Tundra is just too old of a design I wanted a new truck not just new metal. The ford is just the best complete package the Ram was the only real competition. My list in order of what's important to me. Power vs fuel efficiency [gas engine only diesel is not convenient], comfort ride, comfort interior, bang for buck price not just price, some electronic features, aluminum body I hate rust, looks is last it a truck not a Ferrari.
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Awesome truck
Drives like a sedan, with smooth 10 speed transmission. 21 avg mpg over first 1000 miles. So far all good experience. Platinum 4dr 3.5L ( not 5.0 ). - 1 Year later / 20,000 miles. Trouble free. Have not seen the dealer except for 2 oil changes. Average about 19.5mpg over 20,000 miles with 2500+- trailer towing. Best tow vehicle I have owned. Would buy again.
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Easy to understand why it’s #1
Update two months before lease end and I very well may wind up owning this truck, but it is far from my first choice, but my cheapest option. The Covid crisis has completely changed the way cars are sold, perhaps forever. It seems that manufacturers, as well as dealers, are happier selling fewer vehicles at higher prices, rather than more vehicles with factory and dealer incentives. Terrible for both consumers and auto workers. Even with inflation, there is no way that the net price of pretty much the same truck should be 40% more than this one was. I will not pay $10,000 more to lease a truck that is pretty much the same as mine for three years. I will wait until May and see what is available and at what price. I am looking rather intensely at all options, including buying a mid-sized three row SUV as an alternative tow vehicle (Honda Pilot, Hyundai Palisade, Mazda CX-90) as well as Silverado, Ram, and Tundra. All the import brands come with adaptive cruise control as standard while it is almost impossible to find in trucks from the big three unless you want to pay $70,000 for a truck. I still have the same intermittent radio issues, still don’t like the 10speed transmission as much as I did the six speed in my ‘17 XL, but nothing has convinced me that the most cost effective move is not to just buy it for cash and hope that the market will improve a year or two from now. Update 28 months into a 36 month lease: The only problem continues to be the radio, which intermittently does strange things. On occasion, it will not switch to satellite radio or will not shut off, but it works 98% of the time. Sitting overnight generally fixes the problem. Dealer has been unable to find the problem. I wouldn’t even bother let them try to fix it again if I were, with certainty, turning it in at the end of the lease, but given the insane prices of new cars, coupled with the supply issues resulting in no dealer stock, I may have to buy the truck. I am satisfied enough with this truck to lease another next year, assuming that lease prices return to the same universe as the last two leases I have made. Update 9 months after delivery. Disappointed in quality control. Rear camera stopped working intermittently in a different way than in my 2017 F-150. This time, it was the camera itself that failed rather than a computer behind the dash. Dealer replaced the camera ahead of a recall issued a bit after mine was replaced. Given that this was the last year of the old design, it’s hard to understand why the supplier still had a problem providing a reliable unit. Additionally, the entire “radio” (or whatever they call it these days) stopped working (also intermittently). The dealer was able to reproduce the problem and fix it ahead of a long trip I just took. Nothing but speculation here, but given these components have been in use since 2015, is it possible that Ford has been squeezing suppliers on price, resulting in faulty pieces? Given what I’ve read about catastrophic engine failures on new GM and Jeep Chrysler products, these relatively minor issues have not yet convinced me to look elsewhere next time. I was extremely satisfied with the 2017 XL Supercab so when the lease was up, looked for another. I upgraded slightly with an XLT this time and got heated power front seats, bed lighting, adjustable pedals, an opening rear window, First, lease prices. I shopped other brands but all were more expensive for comparable trucks, especially Toyota. If Toyotas have such high resale value, why are the leases so much more? The 2.7 EcoBoost has plenty of power; with a lease, I’m not concerned about long term durability. It does burn a lot of gas, particularly when towing my 4000+ pound boat (12mpg). The truck only averages 20mpg if I drive on flat ground under 60mph. You won’t even realize the trailer is there. Climbs mountains effortlessly at 80mph with the boat behind it. Unless I was towing greater weight, I see no need for either of the bigger engines. The seats are extremely comfortable, even in the base model. 12 hour drives are no problem. Ride comfort is remarkable for a truck, particularly with weight in the bed or when towing. We have made once a year, 3000 mile trips with the boat in tow and its a pleasure with this truck. My new one came with a split bench rather than a console; not sure I like it as much although it can be folded down and has lots of storage within it. Rear seats are adequate for adults on shorter trips; we don’t use them often except for the dog and we prefer the longer bed. I’m not sold on the ten speed transmission over the six speed I had in my ‘17. I haven’t seen any improved gas mileage and not smoother either. Automatic dimming high beams were a new feature I hadn’t expected. My previous boat was somewhat heavier, so I considered getting a lesser tow vehicle this time around, but I am so pleased with the way my old one towed, I was reluctant to downsize to a vehicle that was approaching maximum towing capacity. Before 2017, I had never owned a pickup. We towed with older Explorers and then Expeditions, but the latter got so expensive. We never carried a lot of passengers, so I was spending money for features I didn’t use. It’s great to be able to bring home large objects and garden stuff. In summary, I’m very happy with this truck. I have an XLT SuperCab with the 2.7 and a 6.5 foot bed, not an option offered in the menu below.
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