2020 Ford Fusion Review





2020 Ford Fusion Review
What's new
- V6 Sport trim has been discontinued
- Paddle shifters no longer available on 1.5-liter engine
- Part of the second Fusion generation introduced for 2013
Cost to Drive
Reliability
The 2020 Ford Fusion has a 3 years / 36,000 miles basic warranty and 2 recalls. RepairPal gives it a reliability rating of 4 out of 5, ranks it #13 out of 28 among Midsize Cars. Below you’ll find our owner reviews.
Reliability Rating by RepairPal
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
for Average Midsize Car
Frequency
for Average Midsize Car
Severity
for Average Midsize Car
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Recalls
2 recalls foundChecking if a car has a recall is simple. Just type the car's VIN number into the NHTSA website (https://www.nhtsa.gov/recalls). If there's an unrepaired recall, you'll see it there.
If a recall shows up, just call your local car dealer. They'll know about the recall and will work with the car maker to fix it for free (if the recall happened within 10 years of the car being first sold).
- Recall Number:
- 25V442000
- Manufacturer Recall Number:
- 25S72
- Number of vehicles affected:
- 200061
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
- Defect Consequence:
- A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
- Corrective Action:
- Dealers will update the rearview camera software, free of charge. Owner notification letters are expected to be mailed July 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
- Recall Number:
- 23V440000
- Manufacturer Recall Number:
- 23S33
- Number of vehicles affected:
- 14452
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
- Defect Consequence:
- A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash or injury.
- Corrective Action:
- Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery with a battery that is not susceptible to gas generation in the cells. Interim letters notifying owners of the safety risk were mailed July 14, 2023. Second letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.
Warranty
3 years / 36,000 miles Basic Warranty- Basic Warranty
- 3 years / 36,000 miles
- Drivetrain Warranty
- 5 years / 60,000 miles
- Rust Warranty
- 5 years / unlimited miles
- Roadside assistance Warranty
- 5 years / 60,000 miles
Ford Fusion Owner Reviews
Most Helpful Owner Reviews
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5 out of 5 stars2020 Fusion Highlights
Base MSRP Excludes Destination Fee | $23,170 |
---|---|
Engine Type | Gas |
Combined MPG | 25 MPG |
Cost to Drive | $226/month |
Seating | 5 seats |
Cargo Capacity All Seats In Place | 16.0 cu.ft. |
Drivetrain | front wheel drive |
Warranty | 3 years / 36,000 miles |
Safety
Our experts like the Fusion models:
- Ford's MyKey
- Uses multiple keys to set parameters for secondary drivers, such as teens and valets.
- Lane Keeping System
- Makes minor corrections to steering when the car senses you are drifting out of your lane.
- Pre-Collision Assist
- Warns the driver of an imminent front collision. Can automatically apply the brakes as well. It's standard on all Fusions.
NHTSA Overall Rating
5 out of 5 stars- Frontal Barrier Crash RatingOverall4 / 5Driver5 / 5Passenger3 / 5
- Side Crash RatingOverall5 / 5
- Side Barrier RatingOverall5 / 5Driver5 / 5Passenger5 / 5
- Combined Side Barrier & Pole RatingsFront Seat5 / 5Back Seat5 / 5
- RolloverRollover4 / 5Dynamic Test ResultNo TipRisk Of Rollover10.9%
- Small Overlap Front Driver-Side TestGood
- Small Overlap Front Passenger-Side TestGood
- Moderate Overlap Front Test – OriginalGood
- Moderate Overlap Front Test – UpdatedNot Tested
- Side Impact Test – OriginalGood
- Side Impact Test – UpdatedNot Tested
- Roof Strength TestGood
- Rear Crash Protection / Head RestraintGood
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