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Used 2020 GMC Terrain Consumer Reviews

4.2 out of 5 stars
38 reviews

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Pros
Cons
5 out of 5 stars

Compared to the CRV...

K squared, 03/24/2020
2020 GMC Terrain SLT 4dr SUV (1.5L 4cyl Turbo 9A)
80 of 84 people found this review helpful

I drive a CRV at work all day in all kinds of Phoenix metro traffic. It is OK but my 2020 Terrain has it beat overall in my opinion. The 2.0 turbo is zippy, and quiet. I drove a 2020 1.5L turbo up to Flagstaff and I would recommend the bigger engine, glad I bought it. The CRV and its CVT transmission is loud and annoying on the freeway. Hard to keep a consistent speed on the freeway which drives me nuts. I notice the Terrain has a quieter cabin because I can hear people talk on the phone. I am 6’9 and would always like more legroom but the console of the CRV digs into my right leg, in the Terrain it does not. I am still getting used to no shifter but the extra room is nice. To me the only thing the CRV wins in the comparison is it gets really good gas mileage & it has never been in the shop for a repair in 88,000 miles (1 1/2 years). I hope the Terrain is comparable in that area! Not sure I agree with all the CRV hype and the experts ragging on the Terrain. I like the look of the Terrain and 18/19/20’s look WAY better than its boxy predecessor.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Wha.... what?

DomDriver, 10/09/2020
2020 GMC Terrain SLT 4dr SUV AWD (1.5L 4cyl Turbo 9A)
34 of 35 people found this review helpful

As a current Terrain owner (AWD SLT 2.0), I am perplexed as to what vehicle Edmunds actually drove? My Terrain is a perfect balance of sport and luxury along with making terrific gas mileage as a daily driver. I guess the 1.5 turned them off to the point that they lowered all of the other categories to reduce the score. Seems ridiculous to get bent out of shape over an engine designed for fuel economy and not drag racing. But if that's not your desire, upgrade to the 2.0 and you won't be disappointed.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

One of the nicer choices in this size range SUV

Dave, 01/07/2020
updated 01/11/2024
2020 GMC Terrain Denali 4dr SUV (2.0L 4cyl Turbo 9A)
128 of 138 people found this review helpful

Literally I don't know what Edmunds reviewed -- I recently checked out all the small-mid SUV's at the LA auto show and was surprised to find the Terrain to my liking. My brother has a CX-5 which is very nice, good materials and it drives quiet and handles well, but just feels cramped up front for me (6ft, 240lb guy). It feels roomier than most competitors including CX-5, has decent materials throughout, and the option for a very powerful 2.0L Turbo. I then test drove one and it drives really nice, very quiet ride, awesome acceleration, smooth shifting 9-speed. Nice storage in back and a folding front passenger seat to carry 8ft long items -- nothing else I've found has this! Edmunds must be paid by Honda or something. I wouldn't touch their models with CVT. Needless to say, I'm 90% sold this will be my next vehicle. 2024 Update The vehicle has been a winner for me for the last 4 years and I'm happy I pulled the trigger in 2020 as the powerful 2.0L turbo engine is sadly no longer a choice. Only issue I've had was the auto engine STOP has stopped working but since nobody really likes this "feature" anyway I haven't bothered to have the dealer diagnose. I understand it is possible it can stop working when the battery is less than 100% since it is sensitive to that and that could be a possibility.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

GMC Terrain for the win

Jake446, 06/21/2020
2020 GMC Terrain SLE 4dr SUV (1.5L 4cyl Turbo 9A)
45 of 48 people found this review helpful

I purchased the GMC Terrain SLE FWD and my wife loves it. It drives well, handles well, and is overall a nicer vehicle than the similar Chevy Equinox. With all the incentives that GMC had, we got it at the same price as a less equipped, base Equinox, but the GMC has much more features and overall nicer interior. The 1.5L engine is plenty for us as we are not aggressive drivers. My only sight dislike so far is the push or pull buttons for Park, Drive, Reverse. Not used to those just yet. Overall highly recommended.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Likes and dislikes

Bennett Bramell, 03/01/2021
2020 GMC Terrain SLT 4dr SUV AWD (1.5L 4cyl Turbo 9A)
25 of 26 people found this review helpful

What we like: We loved the Terrain SLT we purchased a few years ago, so in the early fall, with $8,000 in incentives, we traded it in for a 2020 model. This is a very SMART car. Lots of new features and technology to learn. We like that it allows data from the cell phones to download to the car. Nice to set up your Google Maps or Waze, go out to the car and view it on the display screen. The folding front seat is a great option. Love the huge sun roof and its push-button shade. Very quiet ride. Good acceleration. Well designed dashboard/interior lighting. We like the air-conditioning/heat vents for the back seats. The heated steering wheel gets so warm, so fast, that you must quickly turn it off. All-in-all we are very happy with our Terrain. Things we're not crazy about: Fuel. Both the salesmen and service manager said if we purchased the 1.5 Turbo engine, we could avoid expense premium gas and use mid-grade instead. But the owner's manual recommends premium gas. It says the use of anything other than premium voids the warranty. So, we bought the car under a gas-savings assumption, but now fear the dealership may not have been truthful. Can anyone confirm that this engine can safely use mid-grade fuel? Also, living in Michigan, we purchased AWD, but I am disappointed with it. The first time we drove the car in heavy snow, it became stuck. And with its wheel design, snow became packed into the rim and spokes. When we drove the car the next day, it shook violently, with the wheels out of balance by the packed ice/snow. We now keep a snow shovel in the car and use our Buick AWD in the heavier snow. Another item, I don't like where the fog lamp switch is located. It's out of site, below the steering wheel, under the fold of the dash, where it sits among other push button controls. It is hard to locate the switch while driving -- frankly, you can't turn the fog lamps on without taking your eyes off the road. So, at least until you learn the brail of it, you must operate the lamps only when the vehicle is stopped.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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