Used 2022 Honda Pilot Consumer Reviews
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Terrible
We got our 2022 pilot touring dec 2021. I want to love it but it has caused us nothing but grief. Flickering navigation screen from day one. It appears like it’s shorting out. Very annoying and should not be happening in a brand new vehicle. Secondly in the cold of winter 3 times went into limp mode turning onto a main highway. Limp mode meaning it loses all power and engine light starts blinking. Very dangerous and I’m lucky I didn’t get rear ended. Spent a month back in service. Navigation system not fixed and who knows what it will do again next winter when it’s cold again. I don’t feel safe or trust this car in winter…which is half the year in alberta!
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Powertrain warranty
Is the oil pressure switch covered under the powertrain warranty? 39K miles already had to pay for transmission fluid flush at 30K miles because it was kicking at low speed (not covered), now Emission System Problem, engine light on, dealer diagnosed a bad oil pressure switch but WILL NOT COVER IT UNDER THE POWERTRAIN WARRANTY. UPDATE 08/25/2022 1 day after the dealer charged me to replace the oil pressure sensor, Emission System Problem showed up again, and now also Transmission System Problem is showing up, car started kicking up at 30MPH and panel flickering.
- SE 4dr SUVMSRP: $31,39583 mi away
- EX-L 4dr SUVMSRP: $29,89099 mi away
- TrailSport 4dr SUVMSRP: $31,02883 mi away
Do not Trust Honda
TL;DR - Honda sold us a faulty (brand new) car. Within 2 months of purchase, the engine destroyed itself and the subsequent ‘repair’ work has caused new issues to arise. Honda is unreliable, unsafe, and unsupportive — they are blatantly disregarding our safety by refusing our request to replace the car. ___________________ On November 12, 2021 we purchased a brand new 2022 Honda Pilot at Hendrick Honda of Charlotte. Less than 2 months later, on December 30, 2021, the car dropped a valve 3 hours into a 7 hour road trip, destroying the engine, and stranding us in the dark and cold. We waited 7.5 hours only to hear that there was no timeframe for replacing the engine and weren’t able to pick up our car again for about 2 weeks. Honda, Hendrick Honda, and Roadside Assistance have not shown any care to rectify the situation. Honda’s mission states that they “are dedicated to supplying products of the highest quality,” but they are not living up to this mission. This car has proven to be risky and faulty but Honda has refused to replace the car. My family and I are long-time, loyal Honda customers and expected better from Honda. We are disappointed, concerned, and ultimately regret our purchase and loyalty. We bought this car with the promise of reliability, safety, and quality but have received none of this. Honda should be accountable for replacing a faulty product. We call on them to prove that they really do care about their mission statement.
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Mystery Problem = Safety Problem
We bought a 2022 Pilot Black Edition in July 2022. The ride, handling, and interior beats the Highlander and Explorer hands down. Then at Christmas . . . after stopping at a light on a highway, the vehicle struggled to accelerate past 25 mph and the steering wheel began violently shaking - with traffic pushing me from behind and honking at me. Check engine light was solid orange. Limped to the nearest gas station and shut it off for 10 minutes. Drove 20 miles home without incident. Honda dealer called it a "phantom misfire." Said they've had reports of 15 other V6 Hondas (including Passports and Odysseys) with the same problem. They said they found water in the intake manifold and think that may have caused it, but they are not sure. Less than 4 weeks later, it happened again at a busy intersection off an I-94 exit. Loss of power, violent shaking of the steering wheel at 20-25 mph. Brought it back to the dealer. They have no clue. The service manager thinks it may be related to cold weather. Other service tech said there was water in the intake manifold again. But they aren't sure. Mystery problem, with no known fix, and they are crossing their fingers for Honda Tech to figure out a fix. They nonchalantly tell us to keep driving it and simply pull over and stop/start whenever it happens on narrow hwys with traffic buzzing around us. Dealer offered to "help us" by buying it back for $20K less than what we paid for it 6 months ago. Hard pass. Does anyone else have this problem with Honda? I'm not finding much on Google re this issue, but if 15 other people reported the problem to my dealer, this has to be a relatively common problem with newer V6 Hondas. This was my 6th Honda in the past 30 years; I'll never buy one again.
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Technical issues
Had my car for 3 months, all lights on in dash, my trunk will not open. Got that fixed, technical issue. Now my blu-ray won't work. Have not brought it back yet. Having my trunk not opening was an inconvenience. Other then that it's great
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