2024 Honda Prologue Consumer Reviews
Pricing
EX - $48,795 MSRP
Edmunds suggests you pay
$45,7856 for sale near you
Prices based on sales in CA thru 4/14/25
Getting it right the first time never happens
DJRobSD, 11/03/2024
2024 Honda Prologue Touring 4dr SUV (electric DD)
18 of 18 people found this review helpful
I test drove every electric SUV in this price range and the Prologue stands out for cabin comfort, quiet and smooth ride and stylish exterior looks. Thre color options are fun, I chose the blue exterior and two tone leather interior with the touring trim. With that said, there are some issues. The first is the electric rear lift gate. The foot sensor is too sensitive and it will close on you when you’re loading groceries which feels like a safety issue. I called Honda and they said they noted my concerns and recommended I take it to the dealer to inspect the sensor. Who wants to spend their day at a repair center? The range in the vehicle is not properly calibrated, I got the FWD and it’s showing me the AWD range right out the gate and after charging it twice it still shows the same range as the AWD. I have taken it on a road trip but not long enough to test the real world range so it might recalibrate on its own like most electric cars do when they learn your driving habits. Driver assist is a letdown coming from driving a Tesla (non FSD version), the adaptive cruise control works great on the freeway but if you’re on a curvy road it does NOT slow down automatically for the curves which to me is a huge safety hazard. You have to manually apply the brakes and then it shuts off the cruise once you’ve changed to your new freeway. The lane keep assist is really nothing more than a gentle nudge back into your lane, it does not keep you centered or help you drive the car in any way. The backup camera sucks on the touring model, it’s about 10 plus years behind its time. You have to pay extra for the elite edition and then you get the full surround view. What’s really annoying is that the Equinox 2LT comes with the full surround view on the base 2LT trim. I found that the cross traffic alert for pedestrians and cars is adequate and helps with those dangerous trips to Costco where everyone else parked around you are driving massive trucks and SUVs and your visibility can be limited pulling out of parking spaces. The Bose audio is excellent but if you know Bose you know that they aren’t known for the crisp high range sound. The bass is excellent. Definitely pair your iPhone and use Apple Music to get the best sound quality on your test drive, the Sirius XM is tinny as is the FM radio due to HD radio being compressed. I found the Bose in this car one of the best of all the SUV, better than the Sonos in the Audi Q4 and better than the Bose in the Ioniq but not as good as the Tesla system or the Harmon Kardon in the Volvo C40. The interior lighting is pretty good at night on the touring although you have to buy the elite edition to get lighted floor boards and cup holders. Come on Honda this is 2024 not 1990! The remote app on your phone SUCKS. If you want to use your phone as a car key this is NOT the car for you! The app will unlock doors and turn on climate control but you CAN NOT start the car with the app, and most of the time the app doesn’t work or is very slow to respond. Honda needs to fix this quickly as it’s a huge embarrassment trying to show your friends look, I can open my car with my phone and it doesn’t work! I heard some concerning things about the charging. You must go to a 350Kw charger to get the full 150kw charge rate. Otherwise if you go to standard electrify America fast chargers or Tesla or EV go it will be more like 75-100kw which can be a bit annoying if it’s a long road trip. Apparently this is due to the architecture in the Chevy Ultium EV platform that is shared with the Blazer and the Cadillac as well as the Equinox EV. As much title says, getting an EV right on the first try never happens. If you’re looking for a stylish and comfortable EV and you can strike up an amazing lease deal like I did then get this car. If you’re paying full price and don’t get a great deal I think there are better options in the Ioniq or the Volvo.
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Great car with minor hiccups
Blastoid, 06/29/2024
updated 01/02/2025
2024 Honda Prologue Touring 4dr SUV (electric DD)
23 of 25 people found this review helpful
I got my car on June 1st. I have been on a 906 mile road trip. I have had the time of my life. There are minor issues some of which should be expected in a first of its kind car. The memory seat entry does not work as advertised. There is an option titled Valet which I cannot even get to. The EA credits have yet to show up. Told by a Honda rep that they should show up in August. I did have an occasion where the Service Now light came on (similar to an Engine Warning light in an ICE I guess). It did go off on its own without any intervention. It charges slower than advertised but I got different experiences at different families of chargers. It may be a charger problem or it may be the thing is too new for its capabilities to be known to every system. I love the instant acceleration. Where some controls are slightly different, I had no problems adjusting to the ACC. It is more like an ICE car in its setup than any other EV that I have driven. I cannot believe that I haven’t had more problems than I have. The memory seat can be put in position by holding the seat button so it is a minor inconvenience. The Valet selection may never have been intended to be a part of it. I don’t think that I would trust the car to a Valet. The EA credits are coming eventually. Update: still love the car. Now have learned the problem with charging. The battery platform is a 288V system versus a 400V or higher in other cars meaning that the car needs to charge at a 350kW station or better to get decent charging. The EA credits are yet to be added to anyone’s account. Systemically, there seems to be battery pack failures, issues with the AC which contributes to some of the battery pack issues and faulty front axles. My car currently has the axle issue. They will be replaced under warranty. Just waiting for the parts but continuing to drive. Despite its warts, it is a great car. I wish Honda would update the software to correct lingering issues such as those mentioned in the original post. Would I buy again? Certainly!
2024 Honda Prologue for sale near you
3 of 75 listings
- EX 4dr SUVMSRP: $52,3053 mi away
- EX 4dr SUVMSRP: $49,3053 mi away
- Touring 4dr SUVMSRP: $56,6059 mi away
See all 75 listings
Great wagon.
Squire, 12/01/2024
2024 Honda Prologue Touring 4dr SUV (electric DD)
9 of 9 people found this review helpful
No complaints overall. Love the quality compared to the Chevy Equinox which was about the same to lease. It has so many more features than the Equinox like the double sunroof, Bose stereo, leather seats, bigger rear cargo space and ride/comfort level. Also the dash looked much higher end than the sparse and rather cheap looking dash on the Equinox. I do find its width a couple of inches wider than I'm used to and would prefer. But it's about the same as the Odyssey I used to own. Buy.
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Canary in Colemine? Car in Service 24h After Sold
aem_2008, 06/24/2024
2024 Honda Prologue Elite 4dr SUV AWD (electric DD)
29 of 33 people found this review helpful
Yesterday, I got a new Honda Prologue Elite and drove it 200 hundred miles from LA to San Diego. I've had the car for less than 24h and it's already is at the service center at a Honda dealer, they are unable to lend me a car nor tell me when my car will be ready. Here are the issue I've noticed: Charging: The sales rep was also not able to change any of the charging settings during the final sales walk-through so that we could charge above 80% to help with my long drive. I thought that perhaps the sales person was unfamiliar with EVs and that I would figure it out later. However, It doesn't seem like any of the charging settings (including the maximum charge % or Prep for Fast Charge Settings) can be updated, the screen shows "Unable to Update Settings. Please Try Again." When I arrived in San Diego, the car was at 10% battery, I charged at a fast charger with 150kw, it initially started charging at 100kw until approximate 20%, but soon reduced to 25kw and did not move from there. Infotainment: On the drive down, I paired my iPhone 14 Pro Max and used the built in Google Maps to navigate home. At least 4 times on my drive down, the Infotainment system reset itself so that I had to re-pair my phone and re-enter navigation. I tried to adjust the ambient lighting, but I keep getting a prompt to turn on the car to make adjustments, even though the car is already on. When the sales rep in LA helped me "set up" the car for me after the purchase, they had to escalate to a senior engineer (who will get back to us within 5 business days) to set up OnStar. I am surprised that Honda would have released a car with so many software problems despite the same GM platform had similar problems late last year. It seems that both sales and service centers are not properly trained to understand how to address them. Until now I've held Honda at high regards for reliability with other cars, this is truly disappointing.
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Never again
HondaLoyalist, 01/09/2025
2024 Honda Prologue Elite 4dr SUV AWD (electric DD)
8 of 8 people found this review helpful
I am posting with hopes of helping others, especially other Honda loyalists/drivers considering an EV. The TLDR: After only 3 months and just 2000 miles, our Prologue requires a new lithium ion battery and both front axles have to be replaced. Additionally, the auto-breaking and collision warning is overly sensitive at best, dangerous at worst. We leased our Prologue at the end of September. By late December we noticed a popping/thumping noise that occurred when we turned, especially in the cold weather . Then, a week later, we received an error message that the lithium-ion battery was unable to charge. We took it to Honda for service; after 3 days they determined that the battery needed to be replaced as do both front axles. The parts are not in stock, and the dealership has no timeline for the parts. Additionally, the auto-braking is overly sensitive and has stopped the car suddenly, without there being a threat. It occurred once when a car simply passed alongside us (not particularly close) and another time while parallel parking. The auto-breaking also engages when backing up on our driveway, we believe due to the incline of the driveway. Other owners have reported similar issues with backing up. In none of these instances was there a collision risk. Ironically, the unexpected braking nearly caused a collision as other drivers had no way of anticipating the car would break. Regrettably we are stuck with this car for another 33 months. I'm already counting down.