2020 Hyundai Tucson Review

Name: 2020 Hyundai Tucson Review
Brand: Hyundai

Price Range: $12,249 - $26,998

Hyundai Tucson Ultimate 4dr SUV Exterior Shown

+333

It's difficult to think of a more competitive segment than the one inhabited by the 2020 Hyundai Tucson. It takes a very well-rounded vehicle to stand out, and the Tucson is exactly that. Its mix of value, ease of use, comfort, and inherent practicality make it a strong choice in this class.

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2020 Hyundai Tucson Review

by the Edmunds Experts

What's new

No significant changes for the 2020 Tucson
Part of the third Tucson generation introduced in 2016

Cost to Drive^{Cost to drive estimates for the 2020 Hyundai Tucson SE 4dr SUV (2.0L 4cyl 6A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.13 per gallon for regular unleaded in Ohio.}

Monthly estimates based on costs in Ohio

$155/mo

$164/mo

Avg. Compact SUV

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Reliability Ratings by RepairPal

4/5Above Average

#10 out of 29 among Compact SUVs

RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.

Cost

^{The average total annual cost for unscheduled repairs and maintenance across all model years of the Hyundai Tucson from 2008-2022.}

$390/yr

vs. $465/yr
for Average Compact SUV

Frequency

^{The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).}

1x/yr

vs. 1x/yr
for Average Compact SUV

Severity

^{The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).}

11.9%

vs. 11.5%
for Average Compact SUV

powered by RepairPal ^{Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.}

Hyundai Tucson Reviews

Owner Reviews

4.3

78 reviews

5(63%)

4(19%)

3(6%)

2(7%)

1(5%)

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Most Helpful Owner Reviews

Still a Fantastic suv!

Brett, 09/26/2019

2020 Hyundai Tucson Ultimate 4dr SUV (2.4L 4cyl 6A)

Traded it in on an RX350 but loved the Tucson which was trouble free and super nice. Wife wanted a bigger car. Not a single problem with the Hundai, did not make noise, used no oil, never had a CEL ,bulb out or any other fault. Very well done inside, high class design and materials, laid out well. We had the ultimate, heated and cooled seats, dual zone climate, gps, etc. Loved the …

Great little Crossover!

Brewmeister56, 02/10/2020

2020 Hyundai Tucson Value 4dr SUV AWD (2.0L 4cyl 6A)

Have had our Tucson for just over 3 weeks now, and have to say it has been flawless in operations. All works perfectly with no squeaks, rattles, or anything short of perfection. Very comfortable seats, and the 'Value' option is a remarkable 'value' too! Very happy with our purchase, extremely happy with ( and was a big component of our decision-making) the Hyundai Warranties that went … above and beyond other manufacturers that cost additional monies. Have never purchased from Hyundai, and so far no regrets (and the way things are going none anticipated). BTW, their 'Blue Link' app service and capabilities are amazing and work perfectly, allowing remote starting, location, points of interest navigating, service requests, and air conditioning/fan adjustments (great for windshield defogging when paired with remote-start) to name a few. We like this App much better than Honda (whose expertise we thought was 'king of this technical hill')! Would not only purchase again, but recommend to anyone looking for a compact Crossover SUV that does not feel "compact " inside. It also has a 'buttery' feel to the transmission, and a soft yet compliant ride that we noticed instantly. 'True Car' pricing was our total friend regarding best price to pay ( Edmonds was a good guide though!) and was the deciding factor regarding the Tucson we bought. Hold firm on saying 'NO' when in the dealership to one or more 'Dealer Add-on's' too. Lastly, handle everything via email 'string' and get your "OUT THE DOOR" pricing before you show up. Then, 'Test Drive and Finalize!' Good Luck! Update Aug 11, 2020: Our Tucson is still defect/problem free, as expected. Oil/filter change & Tire rotation (no balancing needed) in June @ 6k miles, and still feel that we purchased the best out of the competing vehicles we were looking at. Still recommend highly, not only as a Value purchase but as a long term reliable vehicle. February 2022, 28K trouble free miles and still going strong! It still rides and drives like new, and my daughter's friends always seem to prefer her Tucson when carpooling if that gives you any additional hint how popular this car is with our family (and friends). Love the Hyundai brand now, and am looking at upgrading to their Palisade to replace our 2005 Expedition. Still highly recommend! Update: August 16th,2023... Still love this car and wouldn't trade it in for anything newer, as this vehicle is still trouble free. Couldn't be happier!

Value over prestige

William D, 01/02/2020

2020 Hyundai Tucson Ultimate 4dr SUV (2.4L 4cyl 6A)

I opted to buy the 2020 Hyundai Tucson Ultimate after shopping from Thanksgiving to a little before Christmas. Been driving it for a few weeks now, and am fully satisfied with this crossover SUV. It is tremendous value and competes favorably in its class. I had wanted the Limited trim line, but none were available in Cream White Pearl, which is a gorgeous, sparkly white paint. And for … the first few weeks of my shopping, even the Ultimate trim wasn’t available in white, but right when I was in a Kia dealership and about to buy a Sportage, a local Hyundai dealer found the Tucson in white in the Ultimate trim. I definitely prefer the Tucson over the Sportage, so I left the Kia dealership and happily bought the Hyundai Tucson instead. There is so much to like about this vehicle; I have no buyers remorse at all! The leather only comes in tan (in the white exterior colors), and although I had wanted black leather, it took no time at all to like the tan leather. The Ultimate trim has ventilated seats which I think I’ll enjoy come the summer months. The panoramic roof is so cool! Today I drove around under blue skies and 72 degree weather and the experience was just wonderful. The adaptive cruise control is nice, and it’s got several settings to adjust how sensitive it is. All the other safety features are a joy to have; I’ve wanted blind spot detection ever since my son bought his car with that feature included. Many other safety features too, like the birds-eye camera view that gives the driver a 360 degree view around the vehicle. I like this view better than the normal backup camera view (which is also available). The vehicle ride is very smooth, the cabin is quiet, and the infotainment system is very easy to figure out. Although it has Apple Play, it’s even easier to use the built-in navigation system. (Note that these features are mostly only on the Ultimate trim). Acceleration is acceptable with the 2.4 liter engine; when I test drove other Tucson trims with the 2.0 liter engine, it was very sluggish so I wouldn’t recommend going with the 2.0 engine if you can afford the larger engine (the 2.0 liter engine is only available on the lower trim lines). The reviews I read said the Tucson’s cargo space is less than other competitor offerings, but it’s perfectly sufficient for my needs. I went biking today and it was easy to load my bike into the back of the Tucson with the back seats folded down. The Ultimate trim has many more features besides. It’s like driving a prestige vehicle with all sorts of bells and whistles, but for thousands of dollars less. I personally don’t seek out affinity brands and prefer to save all that money for other things. Hyundai is a solid, quality, value-oriented brand. If you need to impress people with the car you drive, driving a Hyundai won’t do that. If you want a good-looking, reliable brand that has a ton of safety and convenience features, then the Hyundai Tucson Ultimate is a great, great choice. If this new Tucson holds up as well as my 2016 Hyundai Elantra (which I’m selling to my daughter), then I will be very, very pleased!

My 2nd Tucson

Ms Joyce of Ohio, 11/01/2019

2020 Hyundai Tucson Ultimate 4dr SUV AWD (2.4L 4cyl 6A)

I love it. The red is beautiful with tan/black interior. Nice pickup. You cant beat all the features which cost a lot more in other SUVs I looked at. Only complaint is the gas mileage but again I have the 2.4L engine so I can live with it. I wish they had put a rear bumper sill guard on the back to guard against scratches but they dont cost that much. Other than that the car has so …

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2020 Tucson Highlights

Trim:

Base MSRP Excludes Destination Fee	$23,550
Engine Type	Gas
Combined MPG	25 MPG
Cost to Drive	$155/month
Seating	5 seats
Cargo Capacity All Seats In Place	31.0 cu.ft.
Drivetrain	front wheel drive
Warranty	5 years / 60,000 miles

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Safety

Our experts like the Tucson models:

Blind-Spot Collision Warning: Monitors your blind spot for cars and warns you through visual and, if needed, audible alerts.
Forward Collision-Avoidance Assist: Scans the road ahead for cars and pedestrians. First alerts you of an issue, then automatically brakes if needed.
Lane Keeping Assist: Helps keep you in your lane by applying some steering input when it detects the car is approaching or crossing the line.

NHTSA Overall Rating

The National Highway Transportation Safety Administration offers independent analysis.

Frontal Barrier Crash Rating
Overall5 / 5
Driver5 / 5
Passenger5 / 5
Side Crash Rating
Overall5 / 5
Side Barrier Rating
Overall5 / 5
Driver5 / 5
Passenger5 / 5
Combined Side Barrier & Pole Ratings
Front Seat5 / 5
Back Seat5 / 5
Rollover
Rollover4 / 5
Dynamic Test ResultNo Tip
Risk Of Rollover16.2%

IIHS Rating

The Insurance Institute of Highway Safety uses extensive crash tests to determine car safety.

Small Overlap Front Driver-Side Test
Good
Small Overlap Front Passenger-Side Test
Good
Moderate Overlap Front Test – Original
Good
Moderate Overlap Front Test – Updated
Not Tested
Side Impact Test – Original
Good
Side Impact Test – Updated
Marginal
Roof Strength Test
Good
Rear Crash Protection / Head Restraint
Good

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2020 Hyundai Tucson Review

Price & Payment

2020 Hyundai Tucson Review

What's new

Cost to Drive^{Cost to drive estimates for the 2020 Hyundai Tucson SE 4dr SUV (2.0L 4cyl 6A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.13 per gallon for regular unleaded in Ohio.}

Reliability Ratings by RepairPal

Cost

Frequency

Severity

Hyundai Tucson Reviews

Owner Reviews

Most Helpful Owner Reviews

Trending topics

Still a Fantastic suv!

Great little Crossover!

Value over prestige

My 2nd Tucson

2020 Tucson Highlights

Safety

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2020 Hyundai Tucson Review

Price & Payment

2020 Hyundai Tucson Review

What's new

Cost to DriveCost to drive estimates for the 2020 Hyundai Tucson SE 4dr SUV (2.0L 4cyl 6A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.13 per gallon for regular unleaded in Ohio.

Reliability Ratings by RepairPal

Cost

Frequency

Severity

Hyundai Tucson Reviews

Owner Reviews

Most Helpful Owner Reviews

Still a Fantastic suv!

Great little Crossover!

Value over prestige

My 2nd Tucson

2020 Tucson Highlights

Safety

People who viewed this also viewed

Related Used 2020 Hyundai Tucson info

Vehicle reviews of used models

Shop similar models

Shop used vehicles in your area

Popular new car reviews and ratings

Research other models of Hyundai

Research similar vehicles

Other models

Join Edmunds

Your Privacy

Cost to Drive^{Cost to drive estimates for the 2020 Hyundai Tucson SE 4dr SUV (2.0L 4cyl 6A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.13 per gallon for regular unleaded in Ohio.}