2025 INFINITI QX50 Consumer Reviews
Pricing
Best SUV
Quiet, responsive, fantastic tech. I love the pro pilot assist. The car "experts" love to complain about the cvt transmission. Don't listen to that crap. You won't be able to tell. Infiniti has done a great job with it. Drive the car. See for yourself. The mileage is excellent. (Update after 1 year+. There have been a few electrical blips.. Lost settings that have to be re entered. But I'm still a big fan)
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Worst vehicle & even worse service and support
Absolutely worst company to deal with. Leased a new 2021 QX50 Sensory edition. Tons of electrical issues from time changing, hands free phone buttons not working, crash sensors going off for no reason, inTouch would not work, Android auto wouldn't connect, navigationPOI would bring up results from Canada, (live in Texas) ect. So many trips to the service department and nothing could be done. Dealership said no one had issues like that must be a faulty car. Bought out the lease and talked us into leasing another QX50 Sensory but this time a 2022. 1 week after leased the map screen went black, the radio keeps going out, the safety alerts are going off. Same thing all over again. 4 months of this after 8 months of the same stuff with the 21. Infiniti Consumer Affairs was pointless and useless. Said their hands were tied because no codes showed up on multiple diagnostics. Which is not accurate. Their suggestion was to get a 2nd opinion from another infiniti dealership. Enter Sewell Infiniti. I explained all the issues they checked it out found codes and were directed by infiniti to completely replace the A/V unit (both center screens) in the car. They completed the change I picked it up on Saturday and on Sunday the map screen blacked out and Monday the radio went out again. Basically they can do nothing to fix their own cars and they basically could give a crap less. They have no interest in dealing with their customers or providing any reasonable options whatsoever. There were 6 other brand new 22 models in the service department waiting to have their A/V units replaced too. Completely insane! Just avoid this manufacturer period! These issues have been going on for at least 3+ years over various models and they clearly have no interest or intent to address them.
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- LUXE 4dr SUVMSRP: $48,37078 mi away
- SPORT 4dr SUVMSRP: $54,99578 mi away
- PURE 4dr SUVMSRP: $44,585178 mi away
Give it a test drive first!
I am glad I didn’t let the professional reviews scare me from test driving the QX50. The CVT transmission was not as bad as the reviews stated and I personally thought it was smooth and did not think it was a deal breaker. The cons of the QX50 to me were the odd way of putting it in neutral & not having a spare tire 🛞 having run flats instead. The Pros were the comfort, appearance and quality of the interior. The acceleration was powerful & surprisingly smooth. The cabin was quiet and the suspension buffered rough Wisconsin roads. Cargo room was great and I love the look of the exterior. My wife and I really like this SUV❤️
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There Are Much Better Alternatives
My wife had a 2019 QX50 that was rear-ended and totaled, so we had to buy a new car. She would have been content to buy another QX50, but we ended up with a much better Audi Q5 for about the same price. The Pros and Cons in the Edmunds review of the QX50 sound right-on to me and were consistent from the 2019 to the 2022. The negatives that bother me most ....CVT engagement at low speed, loose steering, noisy acceleration, headrest tilted too far forward...all weighed against an otherwise very nice vehicle. Plus, the newer 2022 QX50 was actually a step backwards on its display technology....it may be a higher resolution display, but the graphics are just archaic and the map in particular is awful. The Audi is a much more refined vehicle on all fronts and was an easy choice.
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Definition of Average = Infiniti QX50
From a looks perspective, the QX50 does the job well (both inside & out). Good looking lines, paint & lights make the exterior one that stands out. Inside the vehicle, you will be impressed with the layout, legroom & storage. The finishes are on-par with the Mazda Touring level, which is nice, but it’s definitely not on the same level as Audi, Lexis, Benz, etc. Where the Infiniti falls off significantly however is the driving experience. The CVT transmission is terrible. Shifting between gears is not smooth in the slightest, and at times not shift until your RPMs are nearing/going over 5k, even during moderate acceleration. This is embarrassing for any vehicle, much less one that is trying to compete in the ‘luxury’ category. At the end of the day, the QX50 is a nicely dressed Nissan. If that’s your cup of tea, then you’ve found your vehicle.
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