Used 2020 INFINITI QX60 Consumer Reviews
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We have a limited number of reviews for the 2020 QX60, so we've included reviews for other years of the QX60 since its last redesign.
My Wife Loves it but-----
Fancy Datsun , 09/05/2021
2019 INFINITI QX60 PURE 4dr SUV AWD (3.5L 6cyl CVT)
42 of 42 people found this review helpful
The wife loves it but there are a few things to consider before buying a 2019. If you do any routine maintenance yourself this is not the car for you. Simple things on other cars like changing a filter are complicated and difficult by design. For example, the cabin air filter which is usually easy is located under panels. You have to remove the panels on the passenger side of the dog box then blindly stick your hand in there and fight to get it in and out. It is the only vehicle that I have ever had that even makes if tricky to check your own oil. If you do everything at the dealer you need to know that it is not service friendly. Like most modern cars it has synthetic oil. There are many benefits to synthetic oil like extended interval times on oil changes. Not on this. The book says 5000-7500 miles that is OK for synthetic blends but not for synthetic. Just a waste. The dealer insists on oil changes every 3000 miles. That is the norm for standard oil. When I mentioned that the advisor he said OK 5000 would be OK. Not OK as synthetics are typically changed every 10,000 miles. Feels set up to help the dealer make money that they shouldn't on maintenance. Also, it lacks basic features that you would find on most cars but expect on a luxury car. There is no digital speedometer, old school needle and gauge. No tire monitoring system. You would have to check the air in your tires with a gauge. There is an alert that comes on when a tire is low. It is noisy with pronounced road noise that you would expect in a budget car. So what I like about this car. Very impressive turning radius. It turns on a dime. It is comfortable. Some people might not like this but I do---the Pure model has faux (fake) leather for the seats. I noticed that after a year they are perfect with no wear, creases of marks. High quality vinyl that holds up well with kids, car seats and food everywhere. When driving at night there are some neat little lights in the cab that light up important areas like the drink holders and phone storage area. The charger in the phone storage area has a charging port that does not hook up to the radio so it does not turn off whatever is on. Lastly, a big factor for this purchase is the tremendous depreciation. We bought it 1 year of with 14K miles for $29K. The new ones of the same year had a sticker of $49K. So you save a whole lot when it is used but still feels new. My wife really loves it. I have not mentioned the things to her that I do not like as in the long run they don't matter. It is a good value used. It is a fancy Pathfinder so you get Nissan quality with a little ginger. It handles great in the snow we have AWD. Cannot be compared to other cars in its class like a Lexus or BMW. A good buy used due to the depreciation. I hope that they reviews helps someone decide. And------it looks good!
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Great Value for the Money
Joe P, 11/22/2019
2020 INFINITI QX60 LUXE 4dr SUV AWD (3.5L 6cyl CVT)
79 of 82 people found this review helpful
Just bought a 2020 Infiniti QX60 Luxe. It comes standard with an upgraded 13-speaker audio system, driver-seat memory settings, and a remote engine start system for not much more than the base model. We added in the Essential package for its upgraded seating material, navigation and surround-view camera system, and then opted for the ProAssist package to gain an excellent adaptive cruise control system, lane keeping assist, and front and rear parking sensors. Innovative rear seating gives legitimate room to access 3rd row. This car is quiet, good looking inside and out, so so comfortable, a great drive and a great value. Appreciate the 6 cylinder for quietness and ample power. Drove all compeditors: Mecedes GLE (Priced over 10k more beautiful inside but 4 cylinder engine is like a sewing machine, 6 cylinder is another +10 more), Kia Telluride (too large and not as comfortable), BMW 5 series which is way more expensive and tighter cabin, Lexus RX (can't stand the nose on that car and much smaller inside and more expensive), Acura MDX ( Very nice and a competitor but it came down to price for a similarly optioned car, Infinity is better looking IMO). Infinity doing great deals as 2022 model is the next to come out in a year or so (will probably go the turbo 4 route like the QX50 though). Good warranty and bought 3 years service for about 1/2 price up front.
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2020 INFINITI QX60 for sale near you
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- LUXE 4dr SUVMSRP: $18,67683 mi away
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If you don't own a smartphone, it's a good car
Xanekka, 11/30/2018
2019 INFINITI QX60 PURE 4dr SUV (3.5L 6cyl CVT)
107 of 113 people found this review helpful
It's a good and spacious car. I like it as a thing that carries me from point A to B comfortably. The problem is I own a smartphone. I want to listen to podcasts when I drive. And the audio keeps cutting off. (It has a non-navi system to those who are interested.) My dealership people were nice, so I went to them to investigate this Bluetooth problem. Here's what I learned. Infiniti does NOT support all the Bluetooth profiles and it does not support all the phones. Which is weird because Bluetooth is a standard and it's supposed to solve that problem. The solution that they recommended was to use a 3.5mm audio cable. Tough luck for me because the two phones that I own are Pixel 2 XL and iPhone 7 Plus. Neither have a headphone jack. So, the dealership recommended that I call the Infiniti Consumer Affairs. They troubleshoot me through a process which resulted in "you are using unsupported phones" for audio streaming? Okay, it's Nov 2018. One of my phones is a year old and the other two years. I like the car enough and I am already stuck in a lease, I might as well upgrade my phone, I thought. So, I asked the nice lady from the Infiniti Consumer Affairs, I am going to get a new phone. Please tell me which phone to get. I am open to switching carriers too. She was kind enough to go through the list for me. Let's start with Apple: iPhone XS (not supported), iPhone XS Max (not supported), iPhone XR (not supported), iPhone 8 (not supported), iPhone 8 Plus (not supported). Now, Google. None of the Pixel phones are supported. Next, Samsung. Note 9 (not supported), S9+ (not supported), S9 (not supported), S8+ (not supported), S8 (not supported). At that point, the poor lady from Infiniti Consumer Affairs gave up, rightly so and told me that I would get a call from the Infiniti Bluetooth division, which I haven't heard from yet! So, right now, I am driving around in a $46,000 "luxury" vehicle with technology from 2003. Again, it's a good car with a serious technology problem.
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Comfort over sport
Dale, 10/30/2018
2019 INFINITI QX60 LUXE 4dr SUV AWD (3.5L 6cyl CVT)
54 of 58 people found this review helpful
Make sure you drive the vehicle at night, because the surround camera view does NOT employ the use of the lighted entry features offered with luxury options. In other words, the side looking cameras can't see anything at night and are completely blind unless there is a significant external light source where you're parking. Vehicle entry is also "old school" even though the car illuminates nicely when you approach, you're still required to press a button to unlock doors, which is not the case in the lower model QX50 which automatically unlocks when you grab the handle. Also, the radio doesn't stay on when engine is turned off, unlike the lesser model QX50, it violently shuts everything off, and there is no way for you to go directly from running to Accessory mode. Infiniti advertises the Sensory package supports Dolby Digital 5.1 ("decoding"), but the stereo manufacturer (Bose) confirmed that this is false and an oversight by marketing, for that feature was removed back in 2017 in favor of a more "entire cabin friendly" surround solution. There are features that allow you to select a "driver centric" auditory configuration, but this falls way short of true surround as one might experience from the Bose Panaray system in other vehicles. Finally, make sure the dealer demonstrates everything in your potential purchase as there are audio and video AUX features that may, or may not work as advertised.
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I love my new QX 60 but........
Mark in Atlanta , 03/11/2020
2020 INFINITI QX60 LUXE 4dr SUV AWD (3.5L 6cyl CVT)
31 of 33 people found this review helpful
It's a great vehicle with a solid engine and the fact that I only have three cons. 1. The retracting side mirrors do not have an automatic setting which means you need to do it manually every time you're parking which is a pain. 2. I would put the side mirrors warning light in the mirror so you don't have to break eye contact. 3. It still has the old technology so no Apple or Android car play. QX50 has the new technology with an additional screen. Other than that it's a pretty awesome SUV!
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