2020 INFINITI QX60 Review
Price Range: $16,950 - $32,998





+170
Below Average
7.1
out of 10
edmunds TESTED
The 2020 Infiniti QX60 is the upscale twin of the Nissan Pathfinder and has the materials and build quality appropriate for the luxury segment. But instead of a rough-and-tumble SUV, the QX60 is more of a tall wagon or a minivan equipped with conventional doors. It's quiet, roomy, and easy to change up the interior to accommodate people and cargo.
2020 INFINITI QX60 Review
by the Edmunds Experts
What's new
- There are no significant changes to the 2020 QX60
- Part of the first QX60 generation introduced in 2014
Cost to DriveCost to drive estimates for the 2020 INFINITI QX60 PURE 4dr SUV (3.5L 6cyl CVT) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.86 per gallon for premium unleaded in Virginia.
Monthly estimates based on costs in Virginia
$208/mo for QX60 PURE
QX60 PURE
vs
$223/mo
Avg. Large SUV
See Edmunds pricing data
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Reliability Ratings by RepairPal
3.5 out of 5 stars3.5/5Above Average
#3 out of 20 among Luxury Fullsize SUVs
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
The average total annual cost for unscheduled repairs and maintenance across all model years of the INFINITI QX60 from 2008-2022.$650/yr
vs. $735/yr
for Average Luxury Fullsize SUV
for Average Luxury Fullsize SUV
Frequency
The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).1.3x/yr
vs. 1.83x/yr
for Average Luxury Fullsize SUV
for Average Luxury Fullsize SUV
Severity
The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).7.3%
vs. 16.5%
for Average Luxury Fullsize SUV
for Average Luxury Fullsize SUV
powered by RepairPal Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.
INFINITI QX60 Reviews
Owner Reviews
5(35%)
4(22%)
3(20%)
2(6%)
1(17%)
Most Helpful Owner Reviews
Trending topics
My Wife Loves it but-----
3 out of 5 starsFancy Datsun , 09/05/2021
2019 INFINITI QX60 PURE 4dr SUV AWD (3.5L 6cyl CVT)
The wife loves it but there are a few things to consider before buying a 2019. If you do any routine maintenance yourself this is not the car for you. Simple things on other cars like changing a filter are complicated and difficult by design. For example, the cabin air filter which is usually easy is located under panels. You have to remove the panels on the passenger side of the dog … box then blindly stick your hand in there and fight to get it in and out. It is the only vehicle that I have ever had that even makes if tricky to check your own oil. If you do everything at the dealer you need to know that it is not service friendly. Like most modern cars it has synthetic oil. There are many benefits to synthetic oil like extended interval times on oil changes. Not on this. The book says 5000-7500 miles that is OK for synthetic blends but not for synthetic. Just a waste. The dealer insists on oil changes every 3000 miles. That is the norm for standard oil. When I mentioned that the advisor he said OK 5000 would be OK. Not OK as synthetics are typically changed every 10,000 miles. Feels set up to help the dealer make money that they shouldn't on maintenance. Also, it lacks basic features that you would find on most cars but expect on a luxury car. There is no digital speedometer, old school needle and gauge. No tire monitoring system. You would have to check the air in your tires with a gauge. There is an alert that comes on when a tire is low. It is noisy with pronounced road noise that you would expect in a budget car. So what I like about this car. Very impressive turning radius. It turns on a dime. It is comfortable. Some people might not like this but I do---the Pure model has faux (fake) leather for the seats. I noticed that after a year they are perfect with no wear, creases of marks. High quality vinyl that holds up well with kids, car seats and food everywhere. When driving at night there are some neat little lights in the cab that light up important areas like the drink holders and phone storage area. The charger in the phone storage area has a charging port that does not hook up to the radio so it does not turn off whatever is on. Lastly, a big factor for this purchase is the tremendous depreciation. We bought it 1 year of with 14K miles for $29K. The new ones of the same year had a sticker of $49K. So you save a whole lot when it is used but still feels new. My wife really loves it. I have not mentioned the things to her that I do not like as in the long run they don't matter. It is a good value used. It is a fancy Pathfinder so you get Nissan quality with a little ginger. It handles great in the snow we have AWD. Cannot be compared to other cars in its class like a Lexus or BMW. A good buy used due to the depreciation. I hope that they reviews helps someone decide. And------it looks good!
Great Value for the Money
4 out of 5 starsJoe P, 11/22/2019
2020 INFINITI QX60 LUXE 4dr SUV AWD (3.5L 6cyl CVT)
Just bought a 2020 Infiniti QX60 Luxe. It comes standard with an upgraded 13-speaker audio system, driver-seat memory settings, and a remote engine start system for not much more than the base model. We added in the Essential package for its upgraded seating material, navigation and surround-view camera system, and then opted for the ProAssist package to gain an excellent adaptive … cruise control system, lane keeping assist, and front and rear parking sensors.
Innovative rear seating gives legitimate room to access 3rd row.
This car is quiet, good looking inside and out, so so comfortable, a great drive and a great value. Appreciate the 6 cylinder for quietness and ample power. Drove all compeditors: Mecedes GLE (Priced over 10k more beautiful inside but 4 cylinder engine is like a sewing machine, 6 cylinder is another +10 more), Kia Telluride (too large and not as comfortable), BMW 5 series which is way more expensive and tighter cabin, Lexus RX (can't stand the nose on that car and much smaller inside and more expensive), Acura MDX ( Very nice and a competitor but it came down to price for a similarly optioned car, Infinity is better looking IMO).
Infinity doing great deals as 2022 model is the next to come out in a year or so (will probably go the turbo 4 route like the QX50 though). Good warranty and bought 3 years service for about 1/2 price up front.
If you don't own a smartphone, it's a good car
3 out of 5 starsXanekka, 11/30/2018
2019 INFINITI QX60 PURE 4dr SUV (3.5L 6cyl CVT)
It's a good and spacious car. I like it as a thing that carries me from point A to B comfortably. The problem is I own a smartphone. I want to listen to podcasts when I drive. And the audio keeps cutting off. (It has a non-navi system to those who are interested.) My dealership people were nice, so I went to them to investigate this Bluetooth problem. Here's what I learned. Infiniti does … NOT support all the Bluetooth profiles and it does not support all the phones. Which is weird because Bluetooth is a standard and it's supposed to solve that problem. The solution that they recommended was to use a 3.5mm audio cable. Tough luck for me because the two phones that I own are Pixel 2 XL and iPhone 7 Plus. Neither have a headphone jack. So, the dealership recommended that I call the Infiniti Consumer Affairs. They troubleshoot me through a process which resulted in "you are using unsupported phones" for audio streaming? Okay, it's Nov 2018. One of my phones is a year old and the other two years. I like the car enough and I am already stuck in a lease, I might as well upgrade my phone, I thought. So, I asked the nice lady from the Infiniti Consumer Affairs, I am going to get a new phone. Please tell me which phone to get. I am open to switching carriers too. She was kind enough to go through the list for me. Let's start with Apple: iPhone XS (not supported), iPhone XS Max (not supported), iPhone XR (not supported), iPhone 8 (not supported), iPhone 8 Plus (not supported). Now, Google. None of the Pixel phones are supported. Next, Samsung. Note 9 (not supported), S9+ (not supported), S9 (not supported), S8+ (not supported), S8 (not supported). At that point, the poor lady from Infiniti Consumer Affairs gave up, rightly so and told me that I would get a call from the Infiniti Bluetooth division, which I haven't heard from yet! So, right now, I am driving around in a $46,000 "luxury" vehicle with technology from 2003. Again, it's a good car with a serious technology problem.
Comfort over sport
4 out of 5 starsDale, 10/30/2018
2019 INFINITI QX60 LUXE 4dr SUV AWD (3.5L 6cyl CVT)
Make sure you drive the vehicle at night, because the surround camera view does NOT employ the use of the lighted entry features offered with luxury options. In other words, the side looking cameras can't see anything at night and are completely blind unless there is a significant external light source where you're parking. Vehicle entry is also "old school" even though the car … illuminates nicely when you approach, you're still required to press a button to unlock doors, which is not the case in the lower model QX50 which automatically unlocks when you grab the handle. Also, the radio doesn't stay on when engine is turned off, unlike the lesser model QX50, it violently shuts everything off, and there is no way for you to go directly from running to Accessory mode. Infiniti advertises the Sensory package supports Dolby Digital 5.1 ("decoding"), but the stereo manufacturer (Bose) confirmed that this is false and an oversight by marketing, for that feature was removed back in 2017 in favor of a more "entire cabin friendly" surround solution. There are features that allow you to select a "driver centric" auditory configuration, but this falls way short of true surround as one might experience from the Bose Panaray system in other vehicles. Finally, make sure the dealer demonstrates everything in your potential purchase as there are audio and video AUX features that may, or may not work as advertised.
We have a limited number of reviews for the 2020 INFINITI QX60, so we've included reviews for other years of the QX60 since its last redesign.
2020 QX60 Highlights
PURE
Base MSRP Excludes Destination Fee | $44,350 |
---|---|
Engine Type | Gas |
Combined MPG | 22 MPG |
Cost to Drive | $208/month |
Seating | 7 seats |
Cargo Capacity All Seats In Place | 15.8 cu.ft. |
front wheel drive | |
Warranty | 4 years / 60,000 miles |
Safety
Our experts like the QX60 models:
- Active Trace Control
- Attempts to maintain your desired path through a corner by selectively applying individual brakes.
- Distance Control Assist
- Pushes the accelerator pedal up or applies the brakes to maintain a desired following distance. But it's not an automated collision avoidance system.
- Backup Collision Intervention
- Sounds a warning and applies the brakes if it detects an oncoming vehicle while the vehicle's in reverse.
NHTSA Overall Rating
5 out of 5 starsThe National Highway Transportation Safety Administration offers independent analysis.
- Frontal Barrier Crash RatingOverall4 / 5Driver4 / 5Passenger5 / 5
- Side Crash RatingOverall5 / 5
- Side Barrier RatingOverall5 / 5Driver5 / 5Passenger5 / 5
- Combined Side Barrier & Pole RatingsFront Seat5 / 5Back Seat5 / 5
- RolloverRollover4 / 5Dynamic Test ResultNo TipRisk Of Rollover17.4%
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