The 2023 Infiniti QX80 boasts a responsive V8 engine and one of the highest towing ratings in the class. However, it remains based on a vehicle that was introduced in 2011, and it feels like it. The QX80's technology, while comprehensive, is dated, and it can't compete with similarly priced vehicles in terms of performance or luxury.
Part of the second QX80 generation introduced in 2011
What is the QX80?
The Ship of Theseus is one of my favorite logic puzzles — if you replace every component of an object, does it remain the same object, or is it completely new? The changes made to the Infiniti QX80 over its lifespan don't exactly make it the automotive equivalent of this Ship of Theseus, but the modern version looks quite different from the one that debuted in 2011 as the QX56.
Over the last decade, the QX80 has seen a major exterior styling refresh, thorough updates to the interior, and revisions to the technology systems — all in an effort to make sure the QX80 isn't stuck in the past. That said, the QX80 employs old-school truck-based construction and a thirsty V8 engine, meaning it's more capable at towing than the Mercedes-Benz GLS and BMW X7, at the expense of being thirstier and feeling ponderous from behind the wheel.
If you absolutely need the capability of a body-on-frame SUV, alternatives like the Cadillac Escalade, GMC Yukon Denali, Lincoln Navigator and Jeep Grand Wagoneer are all newer and nicer to drive. And if you just need a lot of space, the aforementioned Mercedes and BMW will do just nicely. You should really expect the best from a vehicle at this price level, and the Infiniti QX80 just doesn't impress quite as much as these other luxury SUVs.
Edmunds says
As a high-ticket luxury SUV, the Infiniti QX80 should be a lot more impressive than it is. Other leather-soaked trucks have nicer materials, a more pleasant driving experience, and better execution of technology features.
Cost to DriveCost to drive estimates for the 2023 INFINITI QX80 LUXE 4dr SUV (5.6L 8cyl 7A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $4.05 per gallon for premium unleaded in Maryland.
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
The average total annual cost for unscheduled repairs and maintenance across all model years of the INFINITI QX80 from 2008-2022.
$621/yr
vs. $735/yr for Average Luxury Fullsize SUV
Frequency
The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).
1.01x/yr
vs. 1.83x/yr for Average Luxury Fullsize SUV
Severity
The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).
8.5%
vs. 16.5% for Average Luxury Fullsize SUV
powered by RepairPal Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.
2019 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
This is my fifth INFINITI product, I had have many of their smaller cars and suvs in the past and was very happy. I decided to get something bigger for family use to travel comfortably. The ride quality and interior are excellent, safety systems work great! Reliability keeps me coming back to the brand as all of my INFINITI products have been flawless! This is a very comfortable long … distance cruiser, the rear seat entertainment is easy to use and the heated/cooled seats work quick. Leather quality is good and is resistant to discoloring (I have the wheat colored quilted leather). Overall the only knock is the technology is badly outdated but still does the basics. Gas mileage is predictable for a large naturally aspirated V8, the sound it makes is great and has strong, smooth acceleration! Overall I would buy again as this is an excellent luxury family do everything proper (truck based) suv!
Still got it
5 out of 5 stars
Said, 06/01/2020
2020 INFINITI QX80 LIMITED 4dr SUV 4WD (5.6L 8cyl 7A)
I have had the 2011 original model, and recently upgraded to 2020 facelifted model.
This is not a high tech car like the audi q7, but it's spacious, comfortable and reliable and that's all I need.
Comfortable Reliability
5 out of 5 stars
Todd Smith, 04/17/2023
2023 INFINITI QX80 SENSORY 4dr SUV 4WD (5.6L 8cyl 7A)
We had a new Grand Wagoneer Series III and had to go through lemon lawsuit to get Jeep to buy it back after it sat at the dealership for 6 months.
We had a 2019 QX80 before and loved it, but it had a cruise control issue that they had not sorted it out yet.
We decided to try the QX80 again after driving everything that was remotely reliable.
Wife and I both loved the new screen … layout, what a refreshing break from the complexity of the Grand Wagoneer! Everything you need is in reach and you can access in seconds without distracting from driving.
We love the power, handling with the hydraulic motion control, and the comfort! Amazing highway cruiser and love the isolation from the road while still being sporty on the windy roads.
UPDATE: We LOVE THIS TRUCK!!!!!!!
We had the 2019, with the cruise control issues and did not have the body motion control. Bought it new for almost half of the comparable competition so we dealt with the issues because we liked the truck so much, and for so much less!
Traded it in for my car and ended up getting my wife the 2022 Grand Wagoneer. THAT WAS A COMPLETE MISTAKE!!!!! Even though it was brand new, that truck was in the shop 6 of the 10 months we owned it!! Finally sued Stellantis under the lemon law and they bought it back from us. Could not wait to get rid of it!
Decided we loved the QX80 reliability, and picked up a new 2023 QX80 Sensory.
Cruise control issues are fixed, and the Sensory has the body motion control, and I have to say it is a better vehicle in everyway compared to the Grand Wagoneer!!!!
We absolutely love this truck! Used it in the snow and ice, hot summer months, road trips across country, everything, and have to say it was the best decision we could have made!
Sure it does not have all the amazing new tech like the "space ship" Grand Wagoneer, but some of that tech went haywire within the first year, so I was very glad to go back to the basics!
The tech this truck has works perfectly, every time, and is so easy to use!
Over 20K miles in and only issue was a fan sensor that they replaced in an hour at the dealership, while I waited, and everything has worked perfectly!!
I can honestly say I would not be afraid to drive this truck to Alaska tomorrow!
I cannot say that about any other vehicles we have had, and to me, that peace of mind is well worth it!!
Saw a 2022 Grand Wagoneer with 20K miles on it for $60K recently, which is half what the cost was new just a year and a half ago, and am sooooo thankful we were able to purchase the QX80!!!!!!!
Everything on this truck is easy to get to if you are a DIY maintenance person, and the warranty includes all maintenance as well, so what is not to like!
Several years of trouble free history for all of the mechanical components since this platform has been out a while, and that is confidence inspiring to me!
Honestly, not sure we are going to do the new 2025 QX80 the dealership wants us to go look at. Wife and & I decided, why would we change anything, this one is perfect!!!!
I have owned LOTS of vehicles, cars and trucks, and we both enjoy this truck more than my high priced luxury sedan, so this is our first choice for any traveling we have to do!
QX number 2
4 out of 5 stars
Murray, 02/04/2020
2019 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
Its is my seconf QX since the updated body. I had a 2011 QX56 (Vin 1499). In case you didn't know, The first 1500 of these had bad timing chain tensioners and oiling issues. Mine started to rattle at about 83000 miles. Infiniti was VERY good to me and offered me a nice trade as well as a very nice price to move into my 2016 QX80.
There isn't much difference over the years with these. … Only the seat stitching was different. Both had the Technology and Theatre packages.Don't waste your money on the Theater package. Its difficult to use and I never used the one in my 2016. The headphones are still in the original plastic wrap! Other than the bad engine in the 56, both have been mechanically flawless. Tires every 36000 ,iles, Brakes (which are VERY good BTW) at about 60000 miles.
They are huge, quiet and comfortable. Plenty of room for whatever you may need to put inside. They do drink lots of fuel. Mine averaged about 9 mpg in the city but I got as much as 23 mpg on long trips. These are no sports cars. The lean in turns, are heavy and 400hp is just enough. The only thing I didn't like about them is the transmission. The shift points are just all wrong. I assume its programmed to shift where it does to save fuel, But it just feels wrong.Down shifting itself on the highway with the cruise on is crazy! 7th to 3rd going up a hill is a bit much.
For the price I'd like to see them do better with the leather coloring. Mine in sand or wheat or whatever they want to call it this year, wore off of the steering wheel fairly early in its life. The gold piping on the seats also comes off pretty quickly though I will say, its not noticeable unless you really look at it and know what you are looking for.
While the paint seems to look pretty good, it is fairly soft. Not as soft as Audi, but its soft. Water spots are deep and take some serious detailing to remove on the black paint. I didn't notice it as much on the dark current QX56 though.
Depreciation is pretty rough on these. $90k sticker and 3.5 years later its only worth about $32k. Not great in my book. It had been updated significantly since 2016 though. I personally don't like the look of the new ones.
We have a limited number of reviews for the 2023 INFINITI QX80, so we've included reviews for other years of the QX80 since its last redesign.
This adaptive cruise control system brakes and accelerates for the driver and maintains a driver-set distance between the QX80 and the vehicle in front.
Around View Monitor
Stitches together views from the front, rear and side cameras to make a 360-degree top view of the entire QX80.
Predictive Forward Collision Warning
Warns the driver of a possible front collision with the vehicle ahead.
NHTSA Overall Rating
4 out of 5 stars
The National Highway Transportation Safety Administration offers independent analysis.