Used 2023 INFINITI QX80 Consumer Reviews
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We have a limited number of reviews for the 2023 QX80, so we've included reviews for other years of the QX80 since its last redesign.
My 5th INFINITI
JTitan, 04/21/2020
2019 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
41 of 44 people found this review helpful
This is my fifth INFINITI product, I had have many of their smaller cars and suvs in the past and was very happy. I decided to get something bigger for family use to travel comfortably. The ride quality and interior are excellent, safety systems work great! Reliability keeps me coming back to the brand as all of my INFINITI products have been flawless! This is a very comfortable long distance cruiser, the rear seat entertainment is easy to use and the heated/cooled seats work quick. Leather quality is good and is resistant to discoloring (I have the wheat colored quilted leather). Overall the only knock is the technology is badly outdated but still does the basics. Gas mileage is predictable for a large naturally aspirated V8, the sound it makes is great and has strong, smooth acceleration! Overall I would buy again as this is an excellent luxury family do everything proper (truck based) suv!
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Still got it
Said, 06/01/2020
2020 INFINITI QX80 LIMITED 4dr SUV 4WD (5.6L 8cyl 7A)
20 of 21 people found this review helpful
I have had the 2011 original model, and recently upgraded to 2020 facelifted model. This is not a high tech car like the audi q7, but it's spacious, comfortable and reliable and that's all I need.
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2023 INFINITI QX80 for sale near you
3 of 39 listings
- SENSORY 4dr SUVMSRP: $57,99014 mi away
- SENSORY 4dr SUVMSRP: $48,991In-stock online
- PREMIUM SELECT 4dr SUVMSRP: $49,491In-stock online
See all 39 listings
Comfortable Reliability
Todd Smith, 04/17/2023
updated 05/30/2024
2023 INFINITI QX80 SENSORY 4dr SUV 4WD (5.6L 8cyl 7A)
10 of 10 people found this review helpful
We had a new Grand Wagoneer Series III and had to go through lemon lawsuit to get Jeep to buy it back after it sat at the dealership for 6 months. We had a 2019 QX80 before and loved it, but it had a cruise control issue that they had not sorted it out yet. We decided to try the QX80 again after driving everything that was remotely reliable. Wife and I both loved the new screen layout, what a refreshing break from the complexity of the Grand Wagoneer! Everything you need is in reach and you can access in seconds without distracting from driving. We love the power, handling with the hydraulic motion control, and the comfort! Amazing highway cruiser and love the isolation from the road while still being sporty on the windy roads. UPDATE: We LOVE THIS TRUCK!!!!!!! We had the 2019, with the cruise control issues and did not have the body motion control. Bought it new for almost half of the comparable competition so we dealt with the issues because we liked the truck so much, and for so much less! Traded it in for my car and ended up getting my wife the 2022 Grand Wagoneer. THAT WAS A COMPLETE MISTAKE!!!!! Even though it was brand new, that truck was in the shop 6 of the 10 months we owned it!! Finally sued Stellantis under the lemon law and they bought it back from us. Could not wait to get rid of it! Decided we loved the QX80 reliability, and picked up a new 2023 QX80 Sensory. Cruise control issues are fixed, and the Sensory has the body motion control, and I have to say it is a better vehicle in everyway compared to the Grand Wagoneer!!!! We absolutely love this truck! Used it in the snow and ice, hot summer months, road trips across country, everything, and have to say it was the best decision we could have made! Sure it does not have all the amazing new tech like the "space ship" Grand Wagoneer, but some of that tech went haywire within the first year, so I was very glad to go back to the basics! The tech this truck has works perfectly, every time, and is so easy to use! Over 20K miles in and only issue was a fan sensor that they replaced in an hour at the dealership, while I waited, and everything has worked perfectly!! I can honestly say I would not be afraid to drive this truck to Alaska tomorrow! I cannot say that about any other vehicles we have had, and to me, that peace of mind is well worth it!! Saw a 2022 Grand Wagoneer with 20K miles on it for $60K recently, which is half what the cost was new just a year and a half ago, and am sooooo thankful we were able to purchase the QX80!!!!!!! Everything on this truck is easy to get to if you are a DIY maintenance person, and the warranty includes all maintenance as well, so what is not to like! Several years of trouble free history for all of the mechanical components since this platform has been out a while, and that is confidence inspiring to me! Honestly, not sure we are going to do the new 2025 QX80 the dealership wants us to go look at. Wife and & I decided, why would we change anything, this one is perfect!!!! I have owned LOTS of vehicles, cars and trucks, and we both enjoy this truck more than my high priced luxury sedan, so this is our first choice for any traveling we have to do!
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QX number 2
Murray, 02/04/2020
2019 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
47 of 53 people found this review helpful
Its is my seconf QX since the updated body. I had a 2011 QX56 (Vin 1499). In case you didn't know, The first 1500 of these had bad timing chain tensioners and oiling issues. Mine started to rattle at about 83000 miles. Infiniti was VERY good to me and offered me a nice trade as well as a very nice price to move into my 2016 QX80. There isn't much difference over the years with these. Only the seat stitching was different. Both had the Technology and Theatre packages.Don't waste your money on the Theater package. Its difficult to use and I never used the one in my 2016. The headphones are still in the original plastic wrap! Other than the bad engine in the 56, both have been mechanically flawless. Tires every 36000 ,iles, Brakes (which are VERY good BTW) at about 60000 miles. They are huge, quiet and comfortable. Plenty of room for whatever you may need to put inside. They do drink lots of fuel. Mine averaged about 9 mpg in the city but I got as much as 23 mpg on long trips. These are no sports cars. The lean in turns, are heavy and 400hp is just enough. The only thing I didn't like about them is the transmission. The shift points are just all wrong. I assume its programmed to shift where it does to save fuel, But it just feels wrong.Down shifting itself on the highway with the cruise on is crazy! 7th to 3rd going up a hill is a bit much. For the price I'd like to see them do better with the leather coloring. Mine in sand or wheat or whatever they want to call it this year, wore off of the steering wheel fairly early in its life. The gold piping on the seats also comes off pretty quickly though I will say, its not noticeable unless you really look at it and know what you are looking for. While the paint seems to look pretty good, it is fairly soft. Not as soft as Audi, but its soft. Water spots are deep and take some serious detailing to remove on the black paint. I didn't notice it as much on the dark current QX56 though. Depreciation is pretty rough on these. $90k sticker and 3.5 years later its only worth about $32k. Not great in my book. It had been updated significantly since 2016 though. I personally don't like the look of the new ones.
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Faulty sensors
Picklla, 11/17/2020
2020 INFINITI QX80 LUXE 4dr SUV (5.6L 8cyl 7A)
40 of 45 people found this review helpful
I’ve enjoyed my new QX80 for three years until my sensors started buzzing for no apparent reason. Although, the car is under warranty, Infiniti will not cover the cost to replace three sensors which have paint chipping from usual wear and tear from driving, thus setting off the sensor. $1500 to replace three. Doesn’t it seem that a three year old car sensors on a front bumper should be able to withstand normal abrasion from driving? I’ve never had issues with other manufacturers sensors and I’m appalled this is happening three years in.
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