Used 2021 Jeep Grand Cherokee L Consumer Reviews
Used Grand Cherokee L for sale
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Looks great and is great until its not
California Driver, 12/16/2021
2021 Jeep Grand Cherokee L Limited 4dr SUV 4WD (3.6L 6cyl 8A)
62 of 62 people found this review helpful
I purchased this vehicle in September 2021. One month after driving it I had an electronic steering wheel warning message. The dealership had my brand new car for over a month and said the resolved the issue by replacing the electronic steering system.... fast forward one week and the error message is back and there is recall for the air bag system not working. I am now in the process of trying to get the manufacturer to buy back the vehicle and am without a car... Buyers beware.
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Beautiful vehicle with excessive issues
Unhappy jeep customer, 12/15/2021
2021 Jeep Grand Cherokee L Summit 4dr SUV 4WD (3.6L 6cyl 8A)
38 of 38 people found this review helpful
After purchasing my vehicle 3 months ago I am extremely disappointed in the number of recalls in a short amount of time. 1st recall was for a radio issue of which was not effecting my vehicle, but they insisted it needed to be corrected. Ever since I have had issues with my blinkers, the radio going black sporatically and now a recall for airbags. The vehicle has been in the dealership 3 times in 3 months. The least they can do is give a like vehicle as a loaner while they correct the issues rather than a crappy jeep renagade. Last jeep I will ever purchase!
2021 Jeep Grand Cherokee L for sale near you
3 of 171 listings
- Limited 4dr SUVMSRP: $28,9997 mi away
- Laredo 4dr SUVMSRP: $29,6297 mi away
- Summit 4dr SUVMSRP: $37,9912 mi away
See all 171 listings
First Review
Amy M, 10/27/2021
2021 Jeep Grand Cherokee L Overland 4dr SUV (3.6L 6cyl 8A)
69 of 72 people found this review helpful
I bought my 2021 Grand Cherokee L - Overland edition- less then two weeks ago. It had 158 miles on it. Was loving it until today when I left my house the car started acting strange and not shifting down...granted I was only on a road doing 25 mph. The next stop sign- I stopped and proceeded and the car seemed like something was going on. I pulled over turned the car off and turned it back on. I proceeded down the road and something just didnt seem right- now my check engine light came on, solid yellow, I pulled into the next lot and shut the car off again and this time the car wouldnt drive forward. I tried repeatedly shutting the car off in hopes something would reset. Then I wondered if somehow the parking brake was on. NOPE. Here I am stuck in a parking lot, happened to be the police station, and the car wouldnt drive. I tried reversed and luckily it drove in reverse so I backed into a spot and called road side assistance. My car has been towed to the dealership. It sounds like there are multiple computer issues and glitches and there may not be a fix since there are no updates available yet. Im anxious to find out the check engine code. Im not feeling good about this! I literally want to cry! I will update when I know more. Please put specific issues on the reviews. Anyone else with this issue? Car was towed at 758 miles.
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Unsafe to drive
NeverJeepAgain, 11/21/2021
2021 Jeep Grand Cherokee L Summit 4dr SUV (3.6L 6cyl 8A)
31 of 32 people found this review helpful
I really want to love this car. I got a fully loaded Summit Reserve and liked all of the features. Unfortunately, in a month of owning the car, it has almost spent more time in the shop than on the road. I cannot drive it anymore because it will shift into park and every electronic system fails, it has taken anywhere from 4-minutes to 15-minutes to get it restarted while I have blocked major intersections and on-ramps blocking traffic. It is unsafe to drive because you never known when it will breakdown. Even after multiple service appointments, Jeep has been unable to fix it. Stay away.
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Run don’t walk away!!!!
Sad owner, 11/05/2021
2021 Jeep Grand Cherokee L Overland 4dr SUV 4WD (3.6L 6cyl 8A)
30 of 31 people found this review helpful
We’ve had ours since end of July and have not yet found a solution to the main screen. You won’t have radio, climate control, navigation work right. The car is the equivalent of a bricked phone. It’s been 3 months and it’s in the shop. You will wait 3-4 weeks to get your car in, no loaner and days later returned to you with no concrete fix. We’re hoping we document well enough to qualify for lemon law, but they’ll try everything they can to say the visits are for “different” issues. Please be careful!