Used 2021 Jeep Grand Cherokee L Limited 4dr SUV 4WD (3.6L 6cyl 8A) Consumer Reviews
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Looks great and is great until its not
I purchased this vehicle in September 2021. One month after driving it I had an electronic steering wheel warning message. The dealership had my brand new car for over a month and said the resolved the issue by replacing the electronic steering system.... fast forward one week and the error message is back and there is recall for the air bag system not working. I am now in the process of trying to get the manufacturer to buy back the vehicle and am without a car... Buyers beware.
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Honest review
So far, so good. I have not experienced any of the issues others have reported. My vehicle wasn’t built until late August, so maybe that’s the difference? I also own a 2014 Grand Cherokee Limited with the Pentastar V6, and have had no issues and am approaching 73k miles, which is why I considered this vehicle along with the Palisade and Telluride. The Grand Cherokee L is quieter, feels roomier, and a bit more upscale. The ride is smooth on the 18” Michelins and performance is what you’d expect from a V-6 in a vehicle this size. Uconnect works very well and moving to the 10 inch screen and upgraded Alpine sound system is very much worth the extra cost. If you are familiar with the Uconnect system, this new system will be very easy to learn. If you are new to Uconnect, this is one of the easier systems to learn. I also own a Lexus with the Enform system, and Uconnect is soooo much easier to navigate. Interior and exterior fit and finish are both great. Safety systems that come with the Limited work very well. Due to the size of the hood, I wish front parking sensors came standard, and this is my only disappointment. It all comes down to personal preference, but definitely keep this one on your short list. 2 and 1/2 years and no issues. Only been in for service for routine maintenance and a couple of recalls. I’m still very happy with this vehicle and recommend it.
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- Overland 4dr SUVMSRP: $30,00027 mi away
- Summit 4dr SUVMSRP: $39,85327 mi away
- Limited 4dr SUVMSRP: $30,01219 mi away
Gorgeous and Sleek
I traded a Lincokn MKC for the Cherokee Limited L. I am so happy with the look and feel of this vehicle. It has so much power and turns on a dime. The leather seats are top quality. The interior design is the best I've seen in a SUV. This is my first Jeep and I am in love.
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Spends most of it's days at the service department
This Jeep looks really cool but it has had so many issues since we bought it. The check engine light came on and it took almost 3 months to fix. Now the power steering randomly fails and has been in the shop for weeks pending a software update to fix the issue. Don't buy this car and maybe don't buy a Jeep, I know we never will again!
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Never again buying a jeep. Out 52k and no car
Update 2/6/24: after spending equivalent to a part time job on phone, contacting a local newsagents, calling the state contact person on the lemon law and finally finding a lemon law attorney for my case (free), Stellantis (Jeep parent comapny) bought My car back full price. Didn't need the lawyer just threat of one that was taking my case. Bye Jeep. Terrible experience. And SAFETY issue. The car at least is being auctioned or resold as a 'buy back' so others know it's a bad one 1/31: I JUST picked up my brand new L less than a week ago. Day 3, engine light on. Day 4 engine light off. Day 5, multiple warning lights on going 40 mph, including blind spot monitoring, air bag failure, tire pressure, then transmission warning. Pulled over. Parked car and it went off for 10 mins could not restart. Restarted and engine light on to drive home since it was 5 mins away. Service scheduled but am bringing into dealer asap in morning. So MAD and hear broken. I had my wrangler for 11 years. No problems. I saw the reviews on this and was hoping for a good one, but apparently not. It's got 380 miles on it and I'm hoping at this point it'll be a lemon because I don't trust it. 2 little kids in carseats to get around. Jeep, I'm disappointed to say the least and sickened that I've paid $50k+ for a car that dies within 5 days of ownership. 2/2: day 1 and 2 in service and keeping it overnigh AGAIN. They aren't sure yet!. Looking at all failure /error codes and thought battery, but battery fine. Think it may be when Temps drop so checking in morning This is what the Jeep Wave support initially said as well possibly. If that's the case, then this car should not be sold to half of the colder in winter United Stated! Unacceptable. And a joke.My 11 year wrangler....and many other brand new cars...survived the polar vortex in 2019 2/4 end of day 3. Major electrical issues found and finally error codes thrown for servixe dept while driving it. Who knows when it'll get fixed. I don't want this car back, I'll never feel safe in it with my kids. Jeep needs to take it back and fix this defective product before someone seriously gets hurt with all these electrical issues I'm reading about since unfortunately already buying mine. Out 50k+ from my BANK ACCOUNT...cashiers check.. and NO CAR!!!! As of June 2022-after so much time was spent on the phone, in the shop and lots of frustration, jeep finally bought back this car under state lemon law. Not for safety or customer service reasons, but because I told them I had a lawyer to take my case. Never again.
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