Used 2022 Jeep Grand Cherokee L Consumer Reviews
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
Dissapointed!
Although the vehicle has plenty of space and is very good looking on the inside and out, it was a problem from the start. We bought are vehicle new with 15 miles on it. Within a week we had to take it back to the dealership due to all the lights coming on and major components such as blind spot and POWER STEERING shutting off. The end result, they had to change out the steering rack, which took about 3 weeks while we had a loaner. Once we got it back, we noticed the rear driver's side window continued to try to roll down when trying to roll it up. We took it to the dealer and they basically blamed our kids saying if they push on it, it can throw it out of calibration. They recalibrated it and as soon as we got home it began doing the same thing....without the kids ever being in the car!!! We took it back and they had to change out the window seal. Now we are basically just waiting for something else to go wrong!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Absolute Disappointment
As I read with some of the 2021 reviews (sadly not before ordering mine), it is just not ready for “prime time,” and I am heartbroken. On the day I picked it up after waiting impatiently for my dream car to arrive (I ordered a 2021 in Sept, but my 2022 arrive in Jan), so happy!! I am in love with everything about it. The way it looks, the way it drives (I got the hemi), the way the interior looks and feels, all of it. And then, my Summit Reserve’s check engine light came on. Surely it was a fluke, so I brought it to them to look at. Something to do with an “evap leak”. I get it back, so happy! A few weeks later, another check engine light that also went out after a couple of days. Brought it back again. A “kink in the evap hose”. Maybe another fluke? I picked it up in the afternoon. So happy! And then, In the morning, it wouldn’t start. It lit up like a Christmas tree…dash lights, symbols, and everything. I had to have it towed out of my garage and off It went back to the shop. They kept it for a few days. Couldn’t get it to repeat. After they charged the battery, and then replaced it, it worked fine. So now I’m wondering if it’s me? I pick it up, happiness has faded, but I still love it. So I drive it home. The next day, as I’m driving it, the power steering light comes on! Drowsy Driver system disabled. Blind spot system disabled. What. The. Heck!? I still had power steering until I went to park it to get off the road, and then it went out while parking. An hour later, I started it back up. Just fine. No lights. 10 minutes into the drive, back on. Now, I’m just terrified it’ll give out again. It’s currently back at the dealer. I have filed a lemon law claim. Not happy. My roller coaster ride I’m sure is far from over, and this feels like a bad relationship where I love my car, but my trust is so fractured. I asked the dealer’s service department if I was the only one. Nope. Only 1 of the 4 they sold has NOT had issues. (I’m not good at math, but those odds are terrible!) The master technician said there isn’t even any training for them on this thing. Not even sure if it needs some sort of software fix or what because yet again, It won’t repeat the issue for the technicians. I have a toddler, and I don’t even trust driving her to daycare less than 5 minutes away at this point. Not sure how it’ll play out, but save yourself the heartache and wait until they work out the insane amount of bugs.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
- Summit Reserve 4dr SUVMSRP: $46,88727 mi away
- Limited 4dr SUVMSRP: $32,34327 mi away
- Limited 4dr SUVMSRP: $31,88145 mi away
Stay Away
This vehicle has been broken since day 1. We’ve only put 5000 miles on it and it’s been in the shop 6+ times. Battery dies every other week for no reason. Working to get it purchased back by jeep as a lemon.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Infotainment continues to fail
I am so disappointed with this car. We had a regular Cherokee and LOVED it and were so excited when the L came out now that we have a family. About 6 weeks after we got it, several of the feature lights came on randomly and the parking sensors completely crapped out. The Apple Car Play regularly cuts in and out which is incredibly frustrating. Took it to the dealership, had to talk to three different people before we were finally able to get a loaner. We got it back and 3 weeks later, the same issues plus both key fobs and all of the memory settings failed. This time, we were told that Chrysler was coming out with a software update that “should hopefully fix things in Q3 or Q3.” What the heck? So I’m just supposed to hang out with this lemon of a car for the rest of the year until a software update maybe comes out that MIGHT fix things? Really unacceptable. Going to try and get out of the lease because this completely sucks.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
The Lemon of all Lemons
If you're planning on buying this vehicle stay far far away. For the money you can get a more reliable car. We bought our Jeep Grand Cherokee L Summit Reserve off the show room floor with 8 miles on it. We have had nothing but problems and issues since day 1. Should've known not to buy it when they couldn't get the car started due to the battery being dead. They finally get it started, check engine light is on. After driving it a bit, it went off. 1st week of having it our massaging seats didn't work, brought it in they fixed it. Week 2 our Bluetooth, Headunit didn't work, black screens all the time, phones not connecting, etc. Brought it in they said they fixed it and updated it. Worked for a week, same problems ever since (have owned the car about 8 months now) Week 3 our Navigation doesn't work on out dashboard screen anymore, it was "Display currently unavailable" our night vision picks and chooses when it wants to work, our Pedestrian Monitoring picks things up when we are driving when there isn't anything there, not longer works anymore. Week 4 our ambient lighting no longer works, our emergency braking system doesn't work, when trying to brake normally by pushing the pedal the car doesn't want to stop sometimes very dangerous. Week 5 my wife goes to turn on the car, all the warning lights pop up, power steering is no longer functioning, gets it out of park, car won't move, puts it back in park, won't comeback out of park. After I check it, I had to start the car on and off a couple times, checked the automatic start as well, it would start for a little bit and automatically turn off after a couple seconds (had a full tank). I finally got the car to work and drive again after a couple of restarts. Long story short, stay far away from this vehicle. I've owned plenty of cars in my lifetime, this is by far the WORST car I've ever owned. It's unsafe and we have children. We have brought it to the dealership and have had it serviced more times than having a car with 200k miles filled with rust and the muffler falling off of it. This has got to be the worst "NEW" SUV on the market. Working on lemon law at the moment. Once completed, I will never ever ever buy another Jeep EVER Again. I hope this helps any potential buyers. To the current owners who are dealing with the same problems we are, I'm sorry that you have to deal with this as well.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value