Used 2014 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A) Consumer Reviews
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Hideous support from Jeep, way to many problems!
mbooms, Clive, IA, 07/03/2014
updated 07/03/2016
Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
30 of 32 people found this review helpful
I hav 2014 Jeep Overland V8, fully loaded and its a beautiful gas guzzler that drives pretty darn well.....when it works. It is 13 months old and has about 9500 miles, here is the problem list: The forward collision warning system goes off randomly, activating the brakes about half the time!!!! This is the worst problem I have, its unsafe, the vehicle will brake very hard when this happens, I have almost been rear ended several times. It has been in the shop 6 times for this problem. FYI they replaced the camera/sensor, the part cost $1400 according to the warranty ticket!!! 5 other significant problems and Jeep customer service is horrid, its getting lemon lawed!! Update: still never a response from jeep,, traded it, lost a couple thousand but it was easier than fighting through a lemon law. Never fall for the nice exterior and interior, the vehicles are problem ridden POS's!! They continue to have safety recalls and arent getting better, resale value has certainly fallen.
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Great Looking Car, Needs Help
jcoots, Cumming, GA, 07/06/2014
Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
24 of 26 people found this review helpful
Leased a 2014 JGC Overland. Had it for a year & just traded it for an Acura. All in all, not a bad car. Comfortable, nice features (when they worked), sharp looking. Definitely opt for V8 or V6 (I didn't - mistake). Jeep has got to focus on overall reliability across the board. In particular is the technology. So unreliable. Would turn on car & no volume, navigation has no idea where I am. Half the time couldn't change stations or adjust volume. UConnect is a waste. You get Yelp & Pandora for a fee (free on my teenagers Honda Accord). Navi input crazy slow. The wifi option is expensive & completely worthless. Transmission stinks. Step on accelerator & stand still for a few seconds.
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TOTALLY DISSATIFIED
Kelly, New Hyde Park, NY, 10/26/2015
Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
9 of 9 people found this review helpful
This is my first American car and after 22months and 20,000mile my water pump, disc brakes and now my cam lifters has to be replaced. Thank God the car is still under warranty. This car has too many repairs and recall which I didn't mention. For such a stylish looking and pricey car, I you would think since jeep has been at this for such a long time they would have made a better product. Jeep doesn't needs these problems just correct them and you will be on top for a very very long time.
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Grand Cherokee Overland: misery loves company
scaredofmyjeep, Washington, DC, 08/21/2014
Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
11 of 13 people found this review helpful
Thought my problem were so unusual that I would get support til I read these entries. Transmission:Routinely refuses to change gear. Have to shift it into Sports mode and then back into regular mode to get it out of 1st gear; b. has started popping out of gear into neutral while the car is in motion and will not go back into gear. 2. Cruise Control doesn't work. 3. Engine light remains on all of the time. 4.FCW cruise control and Select Terrain don't work even after module replaced 5. navsystem wanders off road constantly, 6. USB plug inop 7. phone periodically disconnects w/service alert 8.locked itself with key(and dogs) inside Ready to sell at a $10k loss. piece of junk.
Only reliable during the test drive...
Colorado Bird, Colorado Springs, CO, 08/01/2015
Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
9 of 11 people found this review helpful
My 2014 Jeep Grand Cherokee Overland is my third - and last - Jeep. While none of my Jeeps have been models of reliability, my 2014 Overland is by far the least reliable. Problems with the electronics started literally the day after I got it off the lot. Issues escalated to highway stalling, not starting, blank screens, etc. would leave it with the dealer for multiple days only to have the software updated and nothing repaired. As I write this it is in the shop for its fifth time, at least this time they did some real work. Replaced the water pump, crank shaft positioning sensor, blind spot sensor, etc. the car only has 25k miles! For a 50k vehicle the issues and dealer service are way below expectations. It's a great car to look at inside and out, but at only 25k miles I plan to take a huge loss and trade it in for a subaru outback today. Bye Jeep.
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