Used 2018 Jeep Grand Cherokee Sterling Edition 4dr SUV w/Prod. End 05/18 (3.6L 6cyl 8A) Consumer Reviews
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Terrible Experience in Memphis
John Neilson, Germantown, TN, 01/19/2019
Jeep Grand Cherokee Sterling Edition 4dr SUV w/Prod. End 05/18 (3.6L 6cyl 8A)
14 of 18 people found this review helpful
I have less than 5,000 miles on my Jeep Grand Cherokee Sterling edition and it has been in the shop more days than the 8 other new cars I have owned combined. First it was an oil leak, then the engine had to be replaced (not even 5k miles!). I didn’t even get my car home from picking up my Jeep after the engine is replaced and the electronic throttle control light comes on and the Jeep won’t go over 20 mph. My Jeep gets towed back to the dealer. I don’t know if the dealer (Wolfchase Chrysler Dodge Jeep) is incompetent, the car is a lemon, or both. Additionally, the dealer has no loaners, so they send me to Enterprise (they refused to come pick me up, despite their ads and relationship with the dealer) and I am now driving a Dodge minivan. On the car itself, the automatic engine cutoff when you stop is highly annoying and dangerous. You can turn it off, but you have to do so every time you start the car. I forgot twice and was nearly in a wreck both times. You stoppat a stop sign, hit the gas, the Jeep hesitates as the engine has to start before it goes anywhere. With tight traffic, it can be a hazard.
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Looks great! But worried about LT reliability.
Mike C, Houston, TX, 03/06/2024
Jeep Grand Cherokee Sterling Edition 4dr SUV w/Prod. End 05/18 (3.6L 6cyl 8A)
4 of 4 people found this review helpful
Pros: ► Aesthetically very pleasing with what I would consider a timeliness look. I like the WK2 models even better than the new 5th gen WL models that came out in 2021. ► Love the Heritage Edition 20" two-tone wheels, by far my favorite of any JGC wheel option over the years! ► Well-equipped with lots of creature comforts (too many to list). I especially like the safety and convenience package (adaptive cruise control, parallel park assist, blind spot monitoring, rear cross-traffic alert, etc). ► Uconnect 8.4 system is easy to use, decent sized, and well thought out. ► Pentastar V6 engine is more powerful AND more economical than the V6 on a Toyota 4Runner. Add-ons: ► Mopar smoke-colored bug deflector on the hood looks nice and helps prevent rock chips on the edge of the hood. ► Mopar roof rack cross-rails are aerodynamic, sturdy, and a good bit cheaper than Thule. Bonus: the end caps have little Jeep "easter eggs" on them. ► Mopar rubber floor mats have deep grooves and are non-slip. A must-have IMO. ► Mopar retractable cargo cover keeps tool kit and anything else I need to store out-of-sight, less likely target for petty thieves (big city problems). Cons: ► Transmission shudders when shifting into drive or reverse after a cold start. Worried about long-term reliability and high repair cost reported by other owners. This is the second WK2 model I've owned, both with the same issue. ► Gas pump at certain stations repeatedly shuts off - there is something wrong with the filler neck/evaporation system in these vehicles. I often have to fill up manually without engaging the auto-fill lever on the pump handle, which is super annoying. This is the second WK2 model I've owned, both with the same issue. ► Low quality leather seat bottoms started cracking even before the warranty period was over. If you can afford it, I'd recommend upgrading to Katzkin aftermarket option. ► Uconnect infotainment system touch screen has a well-documented history of delamination issues. Mine was luckily already replaced by the original owner when I bought it, but I'm worried that it may eventually happen again. This is the second WK2 model I've owned, both with the same issue. ► Auto stop-start is a bunch of CAFE-driven nonsense considering that it would take longer than the life of the auxiliary battery (~3 yrs) to recover its replacement cost in fuel savings ~($120-150) while the engine is at idle. I'd rather just have 1 big battery and no stop-start. ► Battery replacement is a PITA - both the main one and the aux are under the front passenger seat in a very tight space.
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13 Months in and still outstanding
Mike, Aurora, CO, 01/01/2018
updated 01/25/2021
Jeep Grand Cherokee Sterling Edition 4dr SUV w/Prod. End 05/18 (3.6L 6cyl 8A)
12 of 16 people found this review helpful
Three years and still love it. Not driving as much, of course, but still a solid fun sturdy but sporty ride. No problems.
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Love my Jeep
Jim C, Lake Bluff, IL, 04/28/2018
Jeep Grand Cherokee Sterling Edition 4dr SUV w/Prod. End 05/18 (3.6L 6cyl 8A)
4 of 6 people found this review helpful
I’ve had the Sterling Edition for a little over a month and love it. I’ve owned two GCs in the past and this is light years beyond my 2005. The only issue I’ve read about is the OEM tires (Bridgestone) aren’t great in the snow.
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Great Vehicle and an Awesome Deal
SiriusJeep, Palm Harbor, FL, 12/27/2018
Jeep Grand Cherokee Sterling Edition 4dr SUV w/Prod. End 05/18 (3.6L 6cyl 8A)
4 of 9 people found this review helpful
I purchased a 2018 Grand Cherokee Sterling Edition (25th anniversary) model from a Jeep dealer in December 2018. The vehicle was sold as a Certified Pre-Owned with 11,000 miles. Before buying I test drove the BMW X3, Jaguar F-Pace and a Mercedes Benz E550 convertible. Without a doubt the Jeep is the best all-round vehicle of those that I drove. I should mention I have also owned a BMW 4.8L X5 but it was so different from this Jeep there's no point in comparing them. I've also owned four previous Grand Cherokees and two Wranglers. I've been driving this model since they were introduced in 1993 and I know a bit about them. The sticker on the vehicle was $45K new and I paid $33K. The relatively high rate of depreciation makes Grand Cherokees an excellent used car buy, and unlike Wranger, I doubt I would ever buy a new Grand Cherokee. The build quality is excellent, equal to Mercedes in every way. The infotainment system is the best I've seen in any vehicle and the sound is very good, but if you're an audiophile you probably want the top of the line system. Ride is excellent and handling is sure-footed and firm. Acceleration in the 3.6L V6 is surprisingly good for a six cylinder, but my other Grand Cherokee is a Hemi and if you're used to a big V8 you'll find the 6 cyl. to be a bit underpowered, especially when starting out. There's so little difference in gas mileage the V8 makes more sense but is hard to find. My family has teased me for years about buying Jeeps but even my dad was impressed (and surprised!) and there's no question the Grand Cherokee is a great vehicle. It's worth noting Jeep is bringing out a new model in the 2020 model year so you may not want to buy a new 2019.
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