Used 2020 Jeep Wrangler Consumer Reviews
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We have a limited number of reviews for the 2020 Wrangler, so we've included reviews for other years of the Wrangler since its last redesign.
Capable but not for everyone
Thom Mills, 03/17/2020
2020 Jeep Wrangler Sport S 2dr SUV 4WD (3.6L 6cyl 6M)
74 of 76 people found this review helpful
The 2-door Wrangler (Sport S trim, 3.6l, manual, with limited slip rear diff in my case) is really capable off road, though it’s not without at least one flaw: the engine. You don’t normally want an engine that comes into its own at higher RPM if you are off road. The lack of low end torque in this engine, especially with the manual gear box, is less than ideal. With that said, there’s a lot of people griping about the cost of one of these things compared to other 4x4 SUVs. These days there are no purpose built off road vehicles that are designed specifically for the most challenging situations. Not at this price point. Even unmodified the Wrangler is more capable than anything else out there. The “vague” steering? Enjoy the benefits of that solid front axle. The “road noise?” Enjoy the light top that keeps the center of gravity low for off road tracks. Many complaints are actually highlighting what is good about the Wrangler. Although the seats are surprisingly comfortable (I enjoy the lower lumbar adjustment) you aren’t paying for high end interior trim or “soft touch” materials. You’re paying for sealed electronics, the ability to spray out the interior, the Dana axles and everything else that you won’t see on a normal 4x4 SUV. I bought this thing to go wherever I want, to have the ability to add things like a winch, a lift kit beyond 2” (good luck doing that with an independent front suspension) for hunting and camping trips. It’s so I have very few geographical limits. If that’s not what you want, maybe you should look elsewhere. If you want a cool looking little SUV with an independent front suspension, and all that entails, wait for the new Bronco. If you actually want an extremely capable solid axle vehicle designed specifically for going off road pick a Wrangler. You won’t be disappointed.
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Cylinder head failures
John, 09/02/2019
2019 Jeep Wrangler Sport 2dr SUV 4WD (3.6L 6cyl 6M)
83 of 87 people found this review helpful
'Check engine' light coming on. After investigating, discovered is caused by overheating of #2 cylinder valve seats causing cylinder head failure caused by design flaw in production. Chrysler issued a service bulletin for covering the fix which entails an almost complete tear down of the engine to replace the cylinder head which requires the vehicle to be in the shop for three days or more. No doubt the jeep will never run the same after a cylinder head replacement. Beware.
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2020 Jeep Wrangler for sale near you
3 of 154 listings
- Unlimited Sahara Convertible SUVMSRP: $26,45015 mi away
- Unlimited Sport Altitude Convertible SUVMSRP: $26,9929 mi away
- Unlimited Rubicon Recon Convertible SUVMSRP: $24,99512 mi away
See all 154 listings
I wish I could give this one star
Adam Greenberg, 08/15/2019
2019 Jeep Wrangler Sport S 2dr SUV 4WD (3.6L 6cyl 6M)
91 of 96 people found this review helpful
My soft top tore after 6 months. It developed a small tear right above a support bar for the top. When you look online this is a common problem, and yet Jeep denies its a defect and is trying to blame this damage from the consumer. The brand new jeep had less than 2,000 summer miami miles on it. Their customer service is absolutely atrocious
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It's a TRUE SUV!
Big Al, 01/12/2020
2020 Jeep Wrangler Unlimited Rubicon 4dr SUV 4WD (3.6L 6cyl 6M)
48 of 50 people found this review helpful
And to compare it to others vehicles NOT in that TRUE category is just silly! IF you want real off road capability in a daily driver, this is it. If you want more convenient access to cargo, better ergo's, and a better ride, go for a 4 Runner or some such. In the Rubicon version, it's off road ready for all but the more hard core crowd. And in the lesser versions, it still beats most others in overall off road worthiness. But honestly, it isn't for everyone, and as a daily driver /grocery getter it is severely limited. I love my Ruby, but I would NOT recommend t for NON off road folks. If all you do is go to the ski resorts, a Subaru will serve you far better. But if you want to get away from it all, DEEP in the forest and off the beaten track, it IS the best OVERALL SUV out there for that.
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2019 Jeep Wrangler JL, the Steering Story
Ranger, 05/28/2019
updated 02/13/2020
2019 Jeep Wrangler Sport S 2dr SUV 4WD (3.6L 6cyl 6M)
280 of 302 people found this review helpful
This review is for my brand new Jeep Wrangler JL 2-door hard top in ocean blue metallic color. This vehicle was built in April 2019. It is stock, with no mods or consumer-added equipment. I’m writing this review with 250 miles on the odometer. I’ve been driving Wranglers since 2002, and this is my third one after owning a Wrangler Sport X and a Wrangler Sahara, both 2-door configurations. The JL model was introduced in 2018 and replaces the JK model which has been discontinued. Taken as a whole, the JL is a more refined vehicle with a better ride and numerous improvements described on this and other websites. If it were not for one glaring fault, I would wholeheartedly recommend the 2019 Wrangler JL to anyone interested in owning one of these vehicles which are uniquely qualified for off-road use. They are over-priced, but you will not find many competitors that have the appearance of the Wrangler and its off-road capabilities. Unfortunately, however, the current manufacturer of Jeep vehicles, Fiat Chrysler Automobiles, has somehow managed to devise a steering system in the JL Wrangler which takes lots of the joy out of owning and driving it. From the first drive out of the dealer’s parking lot, I noticed that the steering of the new Wrangler had a vague and wandering feel totally different than my previous Jeeps or any other vehicle I have owned. On the interstate, the steering is downright frightening and requires two-handed control to keep it from wandering into adjacent lanes. I cannot relax and rely on my driving instincts while driving this vehicle; to do so will result in loss of control. I immediately began to investigate as to whether this was unique to my particular vehicle, or to a larger group. The salesman and service manager where I bought it professed ignorance about any such problem. However, a brief search on the internet revealed a plethora of complaints about the steering in the 2018 and 2019 Wrangler JL’s. The NHTSA has received over 500 complaints specifically addressing this issue with the JL’s. Internet forums specializing in Jeep Wranglers are awash with complaints and lengthy discussions about the terrible steering characteristics in the new Wrangler. And yet, there are some owners who have not experienced the flaw or have adapted to it, according to what I read on line. Even media-based reviewers have given this phenomenon scant notice. Of course, the manufacturer, as far as I can see, is somewhat mute about this issue and probably will not make it right until someone is killed or reviews such as this have a slowing effect on sales. My advice to anyone considering purchasing a new Wranger JL in any of its configurations would be to carefully test drive the exact one you may buy, both on a narrow two-lane road and on a highway where you can attain speeds over 55 mph. If your prospective new vehicle steers normally for you, go for it. However, if it feels strange, seems to want to wander, or feels like you’re driving in a wind storm, you may want to reconsider, because it will probably be a long time before FCA acknowledges the problem and fixes it. Update: After putting over 2000 miles on the JL which I reviewed several months ago (see above) I am updating my review. This may only apply to my vehicle and is not intended to negate the thousands of other JL owners' steering complaints. My new 2019 Wrangler JL Sport, when brand new, had terrible steering as I described above; however that situation has greatly improved without any intervention on my part. Now the Jeep's steering is almost what I would call normal, not quite as good as my 2016 Trailhawk, but so much improved that I now drive the vehicle without finding it necessary to concentrate on keeping the vehicle on track. The jeep is now actually fun to drive, as any Wrangler owner would hope to be the case. I must emphasize that this is not a case of my getting used to bad steering or developing new driving instincts to accommodate the original condition of the steering. Rather, it is a mechanical change brought about by use of the steering system. A couple things worth noting were that the steering on my Jeep was never loose with play, as noted by others. It always was responsive and would stay on track when I released the steering wheel. The problem was that it would not return to center track when the wheel was nudged and then released, as if there was no caster in the alignment. This required constant counter-correction for each correction made on the highway. It is likely that the joints in the steering system, being new and tight, were not allowing the inadequate caster and toe-in specs to overcome this tightness, thus requiring the constant driving adjustments. Now, with some limbering up, it almost steers normally. I hope others have experienced the same improvement.