Used 2023 Kia Sorento Hybrid SUV Consumer Reviews
Used Sorento Hybrid for sale
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Prestige line
6'6" Mike, 12/04/2022
2023 Kia Sorento Hybrid SX Prestige 4dr SUV AWD (1.6L 4cyl Turbo gas/electric hybrid 6A)
48 of 48 people found this review helpful
The safety features, lane assist, side cameras, top down 360 view, ventilated front seats, and overall smooth ride make this feel like a luxury vehicle in a more affordable price range. I'm 6'6" 290 pounds and have no problems fitting in this vehicle comfortably. Second and Third row seating flip down to unveil an incredibly massive cargo area capable of holding two or three full Costco cartloads of items. Cons: No sunglass holder. Vents don't seem sturdy enough for clip on accessories. Piano black interior finish areas retain fingerprints and scratches very easily.
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WOW!! Great mileage
Grampa, North Hampton,NH, 08/17/2023
2023 Kia Sorento Hybrid SX Prestige 4dr SUV AWD (1.6L 4cyl Turbo gas/electric hybrid 6A)
17 of 17 people found this review helpful
The Kia Sorento hybrid is full of so many features that we continue to be amazed. What amazed us most was the incredible mileage for the first 500 miles in Eco mode----an astounding 39.3 mpg, which was much more than we expected.
2023 Kia Sorento Hybrid for sale near you
3 of 21 listings
- EX 4dr SUVMSRP: $32,99177 mi away
- EX 4dr SUVMSRP: $25,898In-stock online
- EX 4dr SUVMSRP: $29,024In-stock online
See all 21 listings
Great Vehicle, Technology Unstable
Hal, 08/29/2023
2023 Kia Sorento Hybrid SX Prestige 4dr SUV AWD (1.6L 4cyl Turbo gas/electric hybrid 6A)
13 of 14 people found this review helpful
We have now put 8,000 miles on our 2023 Sorento Hybrid. Performance, economy, comfort, handling and space all excellent. Sadly the technology seems to be the weak part. We are now waiting to see our nearest dealer for repair. We have lost: voice recognition, all radios including AM,FM,Sirius, all map display, all Nav. Fortunately Android Auto does work to give us navigation ability and have it displayed on main screen. Of course you wait a month for a service opening. We love the vehicle and hate the fact that the majority of the technology has totally failed. This is a Prestige SX model hybrid. It is currently only 4 months. We took it on an amazing trip to Canada and loved it. Returning home when the navigation and all radios failed We were glad that it had not failed on the trip. We had previously owned a Hyundai Sonata Hybrid and that technology had been so perfect We expected the Kia to be reliable.
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I Hate This Car
SF Bay Area Driver, 06/17/2023
2023 Kia Sorento Hybrid EX 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
32 of 37 people found this review helpful
On my first road trip I got a check engine warning which the out of town dealer service center couldn't diagnose but thought it was okay to drive back home and later there was some sort of flushing the system that corporate KIA told the dealer to do. About 8 months later on a road trip I lose power and have to pull over on a busy freeway 20 miles from the nearest town but near an exit. KIA roadside assist was unable to locate me and kept insisting my location was hundreds of miles away and couldn't look up the address of the actual nearest dealer. The dealer is now telling me that a rock flew through the grill and damaged the radiator for the hybrid motor and admitted that there is a serious design flaw because if rocks don't hit the radiator, they hit the AC condenser. The tow truck operator told me he tows more Hyundais and Kias than any other make. The interior is nice feeling, but there is about a two minute lag on the infotainment touchscreen after about 30 minutes of driving.
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Close to great, few major flaws
Polaris , 08/07/2024
2023 Kia Sorento Hybrid EX 4dr SUV AWD (1.6L 4cyl Turbo gas/electric hybrid 6A)
7 of 7 people found this review helpful
Transitioned to this from a 16' Nissan Rogue. When vehicle shopping I wanted: -AWD -Hybrid -able to tow 2k -third row -drive safety tech (lane keep assist, adaptive cruise, emergency braking) That wish list eliminated almost all three row SUVs on the market as many three row SUVs are not hybrid models or are markedly more expensive than a Sorento EX hybrid. I drive 600 miles a week mostly interstate. Complaints, Kia, large Kia dealer -had obnoxious passenger wind noise at highway speeds... Dealer I bought it from was useless, small local dealer changed entire passenger door seal -steering wheel squeaking/squealing, dealer changed gasket and then replaced entire steering column-issue resolved -different passenger side wind noise noted when AC external air flow option on ... Incredibly annoying. Was in shop 5-6 times for this, claim started with Kia and Kia engineers also could not figure it out. Filed lemon law claim and was denied as the car was still "drivable" All of this happened the first 20,000 miles of owning. Had this car in the shop more than my last three vehicles combined. All was covered under warranty but incredible inconvenient to be without the car for probably 20 days total in first few months of owning. Passenger AC noise occurs ~5% of the time at highway speed and stops if using air recirc option. THE GOOD: This thing is like a Swiss army knife -34 mpg average on interstate (currently 31k miles), better than that in town -towing is impressive. I have towed a snowmobile, separately a 1,000 pound Polaris ranger on a two place aluminum trailer without issues -third row is great for hauling more folks around for short trips -drive assist tech GREATLY reduces drive fatigue especially if you drive a lot . Has also prevented an accident or two -tech overall and standard options are superior to really any other vehicle at this price point CONS: -The steering column, the AC noise, Kia corporate being terrible to work with -third row not comfy for long trips -third row and back of car don't have air vents that you would get in a telluride, traverse, palisade If I could go back I would have test driven mine on the interstate for 15 minutes and realized I needed to pick another Sorento hybrid that wasn't this one. Recently ive been 10,000 miles with zero issues, no shop visits aside from oil change. Great gas mileage, AWD is great, towing capacity, driving tech and seating for 8. I was between this and a Telluride S, which were of similar cost. The telluride S does not have the level of interior luxury as the Sorento EX and the mpg is notably worse. Hopefully Kia can work some of the kinks out, but for most folks who won't regularly haul more than 4 people or tow heavy loads (over 1,500 pounds) this is probably a better option for most than a telluride, palisade. Separately, I think every single family member/friend who has ridden in the Sorento has commented on how nice it looks, comfy, quiet.
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