Used 2021 Kia Soul Consumer Reviews
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Love My Car
Beau_siren, 02/23/2021
2021 Kia Soul LX 4dr Wagon (2.0L 4cyl 6M)
60 of 60 people found this review helpful
Absolutely love how high it is. Sitting in it. Driving it. The AC, windows. The seats fold down in back for more space. Love the trunk. Very comfy. My only complaint is sometimes the ride is a little loud inside. And if one window is open it creates an awful vacuum that has been a problem with a lot of cars in the past 5 years or so. I would actually give 4.5 stars for this but Edmunds doesn't have that option.
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Best Car in its class, EX is best deal
UrbanSoul, 11/15/2020
2021 Kia Soul EX 4dr Wagon (2.0L 4cyl CVT)
109 of 113 people found this review helpful
If you can still get the 2020 instead of 2021 you get the same car cheaper and with way better headlights and LED running lights. Only other difference from 2020 to 2021 is rear seat occupant alert. Compared to all other cars under 175 inches, 2020/2021 Soul has 4+ inches more legroom for 6' adults in back seat. Cargo 24/62 cf is 50-100% more than all other cars in its class/size Park in the city in spots where bigger cars can't fit. Don't get the bare-bones LX: EX great safety/lux features: Remote keyless entry Cruise control LeatherWrap steering wheel/shifter Forward collision mitigation Lane keeping assist Blind-spot monitor Drowsy driver monitor Keyless entry and ignition Dual-zone automatic climate Heated front seats Rear center armrest 10.25-inch infotainment w/nav Wireless charging pad Cargo cover and space divider
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Transmission issues
BB, 12/06/2021
2021 Kia Soul X-Line 4dr Wagon (2.0L 4cyl CVT)
25 of 25 people found this review helpful
I bought a brand new 2021 Kia Soul October 2020. In April it started driving funny. I took it in and they said they found metal shavings in the transmission. They were working with Kia to see how to address. Ended up needing a new transmission. They gave me a loaner car for about a week or so. Fine, it happens.. its under warranty so whatever. Well its now Dec 2021 and it started doing the same thing again. I took it in, was without a car for 3 days only for them to tell me its the transmission. Again its under warranty but now I’m in loaner car again. I love the kia soul but what happens in six months? What happens when the warranty runs out. I bought it brand new and its on its 3rd transmission!!
Bought the Kia
Bob G Denver, 09/22/2020
2021 Kia Soul EX 4dr Wagon (2.0L 4cyl CVT)
73 of 76 people found this review helpful
This is my 3rd Kia Soul. I love them. They are reliable and a bit of fun to drive for an inexpensive car. It has all the tech/ safety features that I was looking for and it even has a sunroof!
My new, 8 weeks, Kia Soul needs a new transmission
Julie f, 05/02/2021
2021 Kia Soul S 4dr Wagon (2.0L 4cyl CVT)
84 of 88 people found this review helpful
I bought a brand new 2021 Kia Soul February 13, 2021. 8 weeks later it is in the shop needing a new transmission. It has been 2 weeks and not one single call from Kia. The transmission is on back order and I am driving a rental car which I am paying $22/day for insurance. I have a case number with Kia, but it is useless because their customer service is absolutely horrible. I wish I had never bought it. I will be filing a lemon law claim.
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