Used 2023 Kia Sportage Consumer Reviews
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Brand new car in the shop for a month and counting
Replace my car, 09/10/2022
2023 Kia Sportage LX 4dr SUV (2.5L 4cyl 8A)
190 of 200 people found this review helpful
If there was a way to give this car a big fat zero stars, I would. Had it for 6 weeks and when my daughter was driving it on the freeway, it started decelarating to 30 mph! An incredibly dangerous scenario. We brought it in to the dealership and they checked the codes. They said nothing showed up and that we needed to put a few more miles on it before they could tell whats wrong. Well, we listened to them and took it back. Later that night, 45 minutes from home, it happened again. Called Kia roadside service and they estimated a 120-150 minute wait! On a dark deserted road! Thankfully, I kept my AAA membership, even after Kia blew hot smoke up my a** to get their roadside because it was so great, blah blah blah. They were there in less than an hour and I didn't even have to wait with the car. This time the new car was towed back to the dealership! 1 month later, lots of phone calls, renting cars which they will only partially cover...$44/day! Have they seen the rental prices lately?? Just spoke with them and they still have no idea. Time to do the right thing and replace this lemon. I am done!!
serious engine problems
Becca, 08/21/2022
2023 Kia Sportage X-Pro 4dr SUV AWD (2.5L 4cyl 8A)
147 of 155 people found this review helpful
Less than 60 days after buying the car the transmission slips and now my check engine light flashes, making it not drivable. It has already been taken to Kia once and I was told it needed a “software update”. They give it back and 2 days later we’re right back where we started. This has been a nightmare and I will never buy a Kia again.
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2023 Kia Sportage for sale near you
3 of 219 listings
- SX 4dr SUVMSRP: $25,45023 mi away
- X-Line 4dr SUVMSRP: $26,99523 mi away
- X-Pro Prestige 4dr SUVMSRP: $31,24412 mi away
See all 219 listings
Major Safety Issues with New 2023 Kia Sportage
Matt Anderson, 06/19/2023
2023 Kia Sportage X-Line 4dr SUV AWD (2.5L 4cyl 8A)
61 of 64 people found this review helpful
I bought a new 2023 Kia Sportage in October 2022. With only 5,127 miles on the car, there have already been two recalls and we have a major issue that the service center near us has been working on for two weeks. Working with Kia’s techs and the US Tech Line has been atrocious. For the past few months, we’ve had an issue with the car where it intermittently decides that the buttons for the Infotainment will not work, the rear view camera will not work, the AC/heat will not work, the defoggers will not work, and the lane assist and side collision warning system will not work. The car has been to the dealership twice for this issue (once on May 19th and the second time on June 5th… today is June 19th and it’s still in the shop for that second visit). The dealership has not been able to figure out the issue and the Tech Line has taken 3-5 days to respond to the dealership to troubleshoot the issue each time that the dealership contacts the Kia Tech Line. I have not been able to get updates from the dealership or through the Kia Service number and they refuse to provide me with a loaner vehicle or an expected completion date for the work being performed. Stay away from buying a Kia. They tout how great the warranty is, but warranty repairs have been slow and Kia will not provide updates.
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Great Car with Poor Acceleration
AJ USA, 05/22/2022
updated 11/28/2022
2023 Kia Sportage SX-Prestige 4dr SUV (2.5L 4cyl 8A)
59 of 62 people found this review helpful
There are a lot of things to like about this car. The ride, the interior, the quietness, the smooth shifting transmission, the interior room and the array of technical features. I also use the stop/start feature which works very well compared with Toyota and Subaru vehicles I owned where the entire car shook every time the engine turned off or on. The function on the Sportage is very quiet and hardly noticeable. The exterior looks are unique. You either like it or you don't. I like and have even grown to like the circular saw-like rims on my SX Prestige. Now for the bad. The acceleration in normal and smart modes is abysmal. You push the pedal, immediate hesitation then 2 or 3 seconds later it kicks in, very mildly. However, I discovered in sport mode acceleration is acceptable. Other than that, there are no other negatives I can name. I do like the car but have to remember to put it in sport mode when at a stop light or sign. Update; I have now had the car for over 6 months. I keep getting the "Check active air flap system" warning message and also a check engine message that says there may an issue with my powertrain. I brought it to the dealer after waiting over two weeks for an appointment, and they cleared the error codes and found nothing wrong. Here it is a few months later and the same error codes continue to appear. I think the sensors are too sensitive or the techs at the dealer don't have a clue.
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Shaking Don’t buy
Rocco , 06/30/2022
2023 Kia Sportage X-Line 4dr SUV AWD (2.5L 4cyl 8A)
183 of 196 people found this review helpful
I’m so disappointed. After owning a VW suv for 3 years (which was perfect) but we decided to buy something different. So we looked at Kia. We wanted a 2023 but there was only one dealer within 30 miles that had 1 we drove it & loved the style amenities & price. We thought that the Kia is supposed to be great quality & price, but we never owned a Kia and hoped it would be fine. Unfortunately, it’s been a nightmare. We purchased it 2 months ago and it’s been in the shop ever since! We discovered that it was shaking so bad you could feel it in the wheel & seats! Thinking it could be a safety issue we brought it right back. I was hoping it was an easy fix, perhaps the tires weren’t balanced properly or the rim was messed up. It wasn’t any of that. The service manager is great and as frustrated as I am, but he can’t figure out what’s wrong. Like others on here, he’s waiting for the Kia field rep to come in to solve the problem. Kia has been absolutely horrible in working with us. After they created a claim nothing has happened, other than the obligatory “we will let you know when we have an answer”. Really? It’s a 2023 & new style, so you would think that Kia would be all over it due to bad reviews. At this point I just want our money back, so we can be done with Kia. BTW - what they did discover was every new 2023 has the same issue and no fix is in sight. So make a different choice because this isn’t normal.
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