Used 2022 Lexus NX 350h Premium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT) Consumer Reviews
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Don’t be fooled by the name of Lexus
Ali, 08/18/2023
updated 10/02/2023
Lexus NX 350h Premium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
34 of 35 people found this review helpful
We have owned this car for 16 months now and overall I am not satisfied with quality of the car. Like other Toyota/Lexus models built in US and Canada the new NX doesn’t reflect quality that Lexus once was known for. I have been in dealership 7-8 times to fix the issues but some aren’t even fixable like rattles inside cabin. Outside doors panels are not evenly installed and nothing can be done about it. This is my first Lexus and will be my last one (including Toyota). Pros: Great gas mileage Good power considering being a hybrid Cons: Uneven panels inside and outside of the car Rattles and squeaks in multiple places in the cabin Cheap material used (at least in premium grade in Canada) considering the price of the car Random issues like shaking side mirrors and cracks in the interior glass trim. I don’t recommend this SUV.
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Fuel door getting stuck
Carla, Louisville, KY, 02/14/2023
Lexus NX 350h Premium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
15 of 15 people found this review helpful
I've had a few problems with trying to open my fuel door. Had to take it to dealership for them to fix. Also at same time twice now, I was unable to add fuel to my car. It kept clicking off like my tank was full. My gauge said half a tank. Not sure what is going on. Love this car
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2022 Lexus NX 350h for sale near you
3 of 6 listings
- Luxury Hybrid 4dr SUVMSRP: $46,99765 mi away
- Base Hybrid 4dr SUVMSRP: $34,795In-stock online
- Premium Hybrid 4dr SUVMSRP: $43,990In-stock online
See all 6 listings
Rides like RX, with more updated technology
Greeny , Souderton, PA, 06/11/2022
Lexus NX 350h Premium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
44 of 51 people found this review helpful
This redesigned NX is excellent all around, interior is greatly improved in terms of infotainment, safety tech, space, comfort, etc. Cloud-based Nav, wireless CarPlay, speaker system, 14.2in touchscreen, etc., are all fantastic. Acceleration is smooth and quick. Road noise is kept low, road imperfections and bumps are hardly noticeable, and the overall ride comfort is just as amazing as the bigger RX, but with the most advance driving assist tech that Lexus has introduced this year. Everything works just flawlessly. Rear legroom is much better than expected for a compact size SUV. MPG has been better than EPA estimate - I have been averaging 44-45 in city and 41-42 in highway in good weather (sometimes up to 50 mpg in certain city traffic). Note that bigger wheels or cold weather will drop the mpg of any car by 10 to 15%. Value is also great considering the current market, and also considering what the similar Toyota models are selling for now (for e.g., RAV4 sells for almost at this price; other than being a bit smaller inside compared to the RAV4, this NX is far better in almost every aspect as noted above).
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they should've thought about cold weather
yoomers, Tacoma, WA, 12/22/2022
Lexus NX 350h Premium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
35 of 41 people found this review helpful
this car is pathetic! the car doors won't open from outside when it's freezing cold. just what kind of car is this? do they think before they make cars?
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POOR DISPLAY PRIORITIES
Fly Impact, Chandler, AZ, 10/07/2022
Lexus NX 350h Premium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
58 of 73 people found this review helpful
From a mechanical and driveability standpoint the NX 350h is an excellent vehicle - tight, responsive and fun to drive. Acceleration and braking exude confidence and control. The NX is reasonably customizable with a few exceptions. Ergonomically, there is a desparate need of refinement that one would expect from the Lexus brand which would raise the bar of the luxury driving experience. The drivers seat adjustment denies finding a position of comfort and legroom (I'm 5'10"). The steering wheel adjustment helps but the display is still partially obscured by the wheel. Repeated head-tilting easily resolves this shortcoming. Hmm. A 3200 mile road trip exposed a major shortcomings in display design which impacts safety by burying most-used displays in the driver support system display; they are painfully too small and dimly lit to be easily referenced (even at full brightness - day or night). As an example, when operating on cruise control, the speed limit and selected speed would be best presented in the main display rather than showing the predominantly large "D" denoting the selected gear. During highway driving, knowing the selected gear is not of primary importance. Distinguishing primary and secondary information would help define a display which would be appropriate for any particular driving mode. During cruise, the selected gear is obviously secondary to speed limits and other settings which change frequently. Primary, mode-specific, displays should be defined in future design enhancements. Eliminating the compass from the mirror and relegating it to a submenu is another poorly reasoned "enhancement". Having the compass headings continuously displayed and in full view would greatly enhance situational awareness. Three drivers quickly recognized a number of these issues without prompting. Our vehicle is equipped with a phone charger which repeatedly, like clockwork, ceased charging every 30 seconds or so. It NEVER charged our IPhone with a 30% charge. A well-known epic fail. Though it may be perceived by many as nitpicking, it is important to recognize that being "heads down" in the display vs "eyes on the road" significantly contributes to a degradation of one's division of attention which compromises safety. I found the display configuration frustrating, annoying anf fatiguing. There are a number of learning-curve issues which, over time, were readily assimilated . However, the display anomalies need attention. Further embraceing the human factors of driving and affecting some appropriate refinements, Lexus will significantly enhance the driving pleasure of this, overall, well-designed auto. For me, once my car's altitude and weather radar are superimposed on the map display the NX will then be a quintessential first-class ride.
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