Used 2023 Lexus NX 350h SUV Consumer Reviews
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WHAT A WONDERFUL CAR TO OWN
jezz, 02/19/2023
updated 02/21/2024
2023 Lexus NX 350h Premium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
16 of 18 people found this review helpful
My hubby totaled my 2017 infinity qx50, so i definitely need a new car. So off I went went looking for a new car. I was given by my insurance a 30 day loaner...a kona ev, in NY with cold weather it took 1 hour, at least to go to 80%, so wanted something that gave great gas mileage without wanting to charge. I decided to look at lexus. The RX was larger than I wanted (just me hubby and my 2 dogs) so the NX size was perfect. The nx hybrid is getting 40 mpg for around the area. (becareful ..one dealership was 5,000 over sticker, one was sticker without a $ off and one was 3,000 under sticker for same car).. The car had everything you could want, heated seats, heated steering wheel, remote start, moonroof, The dealership was wonderful...the day we picked up the car a technician spent over 1 hour with us, going over everything, connecting car to my phone, navigation system. Love my car
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Quality, Reliability, and Longevity
Bay Area Man, 12/03/2023
updated 06/05/2024
2023 Lexus NX 350h Premium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
11 of 12 people found this review helpful
Had a Lexus LX470 before. Then went to a German vehicle (Porsche) for a more exciting driving experience but got tired of all the expensive little/big issues which constantly popped up and poor backing to fix obvious recall issues. So, I went back to Lexus. Down sized to the NX because kids are gone. Went Hybrid because gas kept going up. Bought a 2023 NX 350h / Premium. Didn’t like the HUD and Premium was perfect in all aspects. Apple car play works great and the touch screen takes time getting use to but works fine. Interior quality is very good. Solid ride and quiet unless you punch it accelerating then you hear the disappointment weak engine sound. But, this what you give up for better gas mileage. Does driving this NX 350h put a smile on my face ? No …. But, do I feel confident in knowing it will be reliable and great quality over the Germans ? Absolutely, YES ! My NX 350h was made in Japan (if this something you would consider, I did.). 6 Months Update: Quality and Reliability is so nice to have again in my vehicle. My NX350h has approximately 5k miles with not a single issue ! My Porsche at this time had rattling issues in the rear panel (cover under warranty but never truly fixed) which upset me for a vehicle costing at that time over $125k). The NX350h rides smooth and comfortable. No rattles or quality issues. From 0-50 mph, I have to admit it is peppy but after 55 mph, it is boring slow. This bump in speed is due mainly to the rear electric motor. I will definitely change the tires and wheels once the idiot run flats tire wear out. Lexus needs to learn from the Germans on how to properly offer wider tires as an option or standard. You can order 20” rims for the NX but the tires are too skinny ! For those who are into an eco friendly type look, then you will be happy. I prefer an option to have the Macan turbo wheel width look and sacrifice some mpg for better handling. This NX350h is living up to what I expected. Quality and Reliability is on par and far superior in vehicles costing twice more. I would throw in longevity too due to prior ownership of a LX470. Fuel Economy is excellent too and was one of my main reasons buying it. Have to admit I am looking forward to changing the tires and wheels to increase better cornering/handling. Still 4 Stars ⭐️ ⭐️ ⭐️ ⭐️
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2023 Lexus NX 350h for sale near you
3 of 34 listings
- Premium Hybrid 4dr SUVMSRP: $44,59011 mi away
- Premium Hybrid 4dr SUVMSRP: $47,500263 mi away
- Base Hybrid 4dr SUVMSRP: $41,981304 mi away
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Great midsize SUV
SteveG, 03/30/2023
2023 Lexus NX 350h Premium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
9 of 10 people found this review helpful
We purchased a Lexus hybrid so that we can travel without having to recharge mid- trip. The technology is amazing, it drives really well with great pickup and power. The cameras and sensors provide a panoramic view virtually eliminating blind spots. Sound quality is exceptional. So far we are totally satisfied with our new SUV.
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Meh ...
SJB, 01/20/2023
2023 Lexus NX 350h 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
38 of 51 people found this review helpful
We got a 2023 Lexus 350h in early December for my wife. Here are my impressions after 1st month of ownership. First, this isn't a "luxury" SUV. Yes, it is somewhat premium, with nicer quality interior and somewhat more quiet than a RAV4, for example, but it doesn't reach the same standard as true luxury brands line Mercedes or BMW. I would put if half-way between mainstream SUVs like Ford Escape and RAV4 and real luxury brands. It is comparable to a Mazda or a nicely outfitted KIA or Hyundai. The most redeeming characteristic of this car is mileage. When one buys a supposedly luxury vehicle, one expects a combination of comfort and driving dynamics. The NX falls short on both. It is reasonably peppy, but definitely not fast. Handling and steering is just like any other compact SUV, nowhere near as engaging and precise as any of the German brands. The interior is reasonably quiet, except when you hit the gas. The engine is noisy and has an unpleasant harsh tone. It is acceptably quiet at moderate highway speeds and gentle city driving - but so is my daughter's KIA Soul which cost 1/3 of the Lexus. The ride is stiff, but the stiffness doesn't reflect good cornering performance. The seat back are nicely shaped, but the bottom cushion suffers from the same problem as all Lexus and Toyota vehicles - it's very narrow and short. I am 5'7, 160 lb, and I find the seat to be midget-sized. My knees hang in the air with no support, making longer drives very uncomfortable. Cargo space is very small for the size of the vehicle and, unlike its German counterparts, it basically can't tow (2000 lb "tow package" is ridiculous). It's too early to say if it will be reliable, but with only 500 miles it's already showing the same rattles and squeaks as all Toyota products. It WAS quite for the first few days, but now the plasticky interior is already rattling when driving over uneven surface.
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Best small hybrid SUV
Moonlighter, 12/08/2023
2023 Lexus NX 350h 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
4 of 4 people found this review helpful
A little noise from the tires due to the run flat tires, seats are little hard but not to the point you refuse to accept, probably after driving for a while the seat will be better. The gas usage is much better then my previous medium SUV. due to a hybrid vehicle. Very please with this Lexus NX 350h regarding the shape, prestige and gas saved.