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Used 2022 Lexus RX 350L SUV Consumer Reviews

3.3 out of 5 stars
6 reviews

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Pros
Cons
5 out of 5 stars

Mom’s New car

John from ND, 12/04/2021
2022 Lexus RX 350L 4dr SUV AWD (3.5L 6cyl 8A)
7 of 7 people found this review helpful

We were looking for a little larger SUV and after looking for a long time decided on the RX350L for the 3rd row( grandkids in the back). We have bought many Toyota’s and have always enjoyed the reliability and dependability of Toyota and Lexus. Her last SUV was the RX and we got a great trade in value. I had to drive to to Lexus of Wayzata to pick it up. My drive back to ND was so relaxing and all the safety equipment on the new RX really is nice. The engine has plenty of power to move through traffic. The heated steering wheel is a must in the cold and the seats are super comfortable. It’s a really sharp looking SUV!! The cabin is nice and quiet. Everything what I expected!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Very disappointed

Kim, 04/25/2023
2022 Lexus RX 350L Luxury 4dr SUV (3.5L 6cyl 8A)
3 of 3 people found this review helpful

I traded in my 2013 (loaded) Durango for a 2022 Rx 350 L (loaded and with a luxury package). And I almost wish I’d kept my Durango. Pros 1) I like the look of the vehicle. 2) The comfort is top notch. 3) The exterior lights (I got top of the line) are fantastic and help tremendously when driving at night. 4) I like the features when they work. Cons At 3,000 miles, I took it in for numerous problems. They said they had a rental for me and didn’t, so I couldn’t leave it to get worked on. I’m now at 5400 miles and have an appointment scheduled in three days. The problems are 1) exterior mirrors no longer dip down when car is put in reverse 2) the engine periodically doesn’t engage when pressing the accelerator (no noise, no engagement—just sitting like it’s parked with the pedal pressed down) 3) windshield wind noise in strong cross breeze 4) back seat alert randomly goes off when empty 5) Wi-Fi has never worked (I had an extension on the free trial because of the problem and bought a subscription when I got the extension. Waste of money so far as it still doesn’t work) 6) garage door opener has never worked (following instructions yields nothing while all other vehicles worked and hubby’s truck works) 7) braking often creates a very hard (shaking) downshift 8) delay upon acceleration is grossly exaggerated and has almost caused two accidents when I attempted to pass I got the RX because Lexus has such reliable ratings. I’ve never had as many problems with any other car, particularly within the first few months of ordering or purchasing one. I’m not happy and am afraid I have a lemon. At $80k, loaded and with an extended warranty package, I’m afraid I’ve wasted my money. I don’t know if the 2021-2022 supply/demand issue created problems with the computer or manufacturing, but whatever is causing my car’s issues has created one disgruntled owner. Very disappointed and may be selling this car rather than holding on to it for a decade as I have with all the other vehicles I’ve ordered/purchased. We will see if they can fix it. If not, I’ll trade it in for another vehicle and chalk this up to about a $10-20k loss. Not happy! >:(

Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

LITERALLY DON’T BUY IT FOR THE 3rd Row!

David KT, 01/02/2023
2022 Lexus RX 350L 4dr SUV (3.5L 6cyl 8A)
3 of 3 people found this review helpful

It’s a shame dealers advertise and still sell this car for third row purposes. I can never be a sales man as this trade is too dishonest for my comfort! Salesmen sell this car even knowing it’s a false advertisement of the third row. My advice if third row is your first priority, run away from this. Once you buy it, Lexus will not even budge to assist with your disappointment. You don’t need any other review JUST DON’T buy this car for a third row benefit! There is zero!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
5 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Underpowered, too many compromises.

decadeinDC, 12/04/2022
2022 Lexus RX 350L 4dr SUV AWD (3.5L 6cyl 8A)
2 of 2 people found this review helpful

Purchased RX350L new about seven months ago. Cross-shopped plenty of competitors. Wife and I agree if we had to do it over again, we would get something else. Let's start with the negatives. The 350L is underpowered by at least 20% and there is no more powerful engine option (hybrid is less powerful). Most competitors have at least a twin turbo V6 option or similar that bring horsepower to somewhere between 375 and 450hp and similar lb-ft torque numbers. The RX350L is dog slow around town, and if you even remotely hustle it to keep up, city MPG drops to about 12-13. It's just too much mass and not enough engine, especially low-end torque. Next, the vehicle is difficult to see out of compared to competitors, particularly B-pillar forward. Next, the third row is a joke size-wise, although we knew that going in. Serves our purposes for a Labrador Retriever on road trips, but otherwise we keep it stowed because it can't really be used for actual people, even young kids due to child seats. That said, the L does offer a nice amount of cargo room with the third row down and could be worth it if you just need more room in the back. Next on the negatives, the RX is incredibly softly sprung. We knew it wasn't a BMW during the test drive, but after living with it for half a year, it's just too boat-like in its suspension calibration. Maybe not 70s American sedan bad, but the RX350L does not give confidence on anything other than straight highways. Feel very disconnected, which I guess is the Lexus interpretation of luxury (hence to hushed interior). Next, a lot of the technology lags competitors significantly ... from infotainment to drivetrain. The infotainment system is maddeningly difficult to use with the trackpad (thank goodness a touchscreen was added), vehicle still even has a CD player! CarPlay is still wired only. USB slots are almost all USB-A instead of USB-C. At least the safety technology is decent. Lastly, the styling means there are a lot of odd creases and protrusions that make it easier than one would think to scrape or bump exterior trim during low speed maneuvers in parking garages, etc. We haven't done this ourselves yet, but have come maddeningly close a couple times. Quick note on how dealers were forced to configure the RX350Ls on the lot during the 2022 model year, assumingely because of supply chain problems. We tried up and down to locate a 350L (or even a 450hL) with the "luxury" package (panoramic roof, side window shades, wood and leather steering wheel, leather seating, head-up display, etc.), Mark Levinson audio system, and the triple-beam headlights. Could not find ANY 2022 RX350L in the country or on order with all these options, particularly the Levinson audio. Really made the RX350L we purchased more of a compromise than we wanted, especially compared to competitors. There are some plusses to the RX350L. The RX350L is indeed very quiet and smooth. Can't deny that. It is very much a comfortable road trip car on flat, uncrowded roads. The seats are more comfortable than most. The "NuLuxe" seating material is easy to clean if you have kids. The 3.5L V6 is a tried and tested engine that's been used in millions of Toyota-family vehicles for decades. There's no forced induction, no mild or heavy hybrid system ... basically, it's a dead simple drivetrain and reliable as anything on the road and easy to maintain/repair. Which just adds to the Lexus/Toyota reputation for quality. Which is -- far and away -- the main reason we bought the RX350L. And true to form, there's only one very minor annoyance with the remote locking system, but otherwise it's worked as expected. The interior technology is probably the least sophisticated of its peers, which also means less to go wrong. Still using analog gauges in front of the driver. The safety technology is a decent standard suite, but nothing more than what can be specced on non-luxury vehicles. Blind spot warning, lane keeping assist, radar cruise control. Rear cross traffic braking was an additional option, which IMO should be standard. Also, one of the options we were unable to find was a safety option: a panoramic camera. My wife and I have a bit of an inside joke that the median age of RX350 owners is post-retirement age because that's usually who we see driving them. No disrespect intended; it's just the target market for this vehicle. I can see why ... it's a comfortable, leisurely car that is likely to be trouble free for a long time with proper maintenance. Nothing really wrong with that. However, we realized (too late) that we wanted more power and handling capability (such as a midsize three row SUV will offer) and a few of those options on which we had to sacrifice. So much that we are willing to maybe trade off that Lexus repetitional quality to get it. We'll probably be looking to trade in after interest rates retreat and we have more equity in the vehicle.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Fantastic 6 Passenger RX 350L

4Bus, 12/06/2022
2022 Lexus RX 350L Luxury 4dr SUV (3.5L 6cyl 8A)
1 of 1 people found this review helpful

So glad we went with the RX 350L instead of the RX 350. While the 3rd row is not roomy but for small adults or children I love the option of a 2nd Row Captain Chairs. The longer RX has smoother ride especially with the 20” wheels. Also love the safety features and the Dynamic Navigation.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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