Used 2023 Lexus RZ 450e Consumer Reviews
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Interesting Vehicle
After reading reviews and seeing this at the auto show, I decided to take the plunge. It's my first EV, and I like it very much. I live in the south, so cold weather is a non-issue. I am fortunate that I bought a "leftover" 23, so I got a $10k rebate, and since they're not selling well, I got another $6.5k off of MSRP. The car is a smooth ride, has very nice pickup, and the features are good. I did have the dealership turn off the reverse beeping (annoying) and I feel like I'm driving a Lexus. I'm not intending on keeping this car for a long time, so I figured why not try it? Seems like when it hit the ground, people were paying top $, but I didn't have such an experience. Probably in 3+ years, I'll end up buying a new EV when they have great range. This range is totally unacceptable for those who: 1. Do not have a Level 2 charger at home 2. Travel long distances 3. Feel that this is an expensive car compared to others For me, it fits my needs, and if I have an occasional road trip, all I have to do is leave my car at the local dealer and borrow a gas/hybrid for that period of time. Cannot give it 5* as the range is poor (yet it doesn't affect me in any way)
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Long on Comfort, Short on Range
I have had my RZ FOR 6 months now. I live between two medium size cities connected by freeway. I am averaging 2.6 miles per kh. My range estimate is about 184 miles, climate off. Climate on range is about 154. So, range really is poor. Everything else is excellent. I use a home charger with a solar array. So, cost of driving is basically pennies. This is a great car for in town. Lexus has a reserve program which give me a free rental if I want to go on a long trip.
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- Premium 4dr SUV w/18" WheelsMSRP: $37,799218 mi away
- Luxury 4dr SUVMSRP: $42,950214 mi away
- Luxury 4dr SUVMSRP: $35,590In-stock online
A great car and excellent value
I do not travel long distances, rarely do I exceed 50-100 miles in a day, so the range is not an issue. I can charge it at home. If it had a longer range, I'd just charge it fewer days. So for my usage this is a great car, because of its build quality, tech features, comfort and fit and finish. Everything about it exudes high quality and great workmanship. I have a cloud grey car that is almost metallic. Really stands out. I use CarPlay and the large display is great. Toyota has done a good job in providing some physical controls well integrated with some touch controls. The heads up display is great and displays navigation turns regardless of which nav app you use. Overall a very feature rich, well appointed SUV.
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RZ Ownership is a Disappointing Experience
We purchased a 2023 Lexus RZ Luxury 450e in May of 2023 for $67,000. We loved the car at first; however, as an owner nine months later is has turned out to be a nightmare. In November 2023, when we experienced our first cold patch, we noticed a chemical smell coming from the radiant heater on the passenger side. The best way to describe the smell is that it smells like melting glue or melting plastic. It immediately dries your throat out. We live in an area where we have had subzero temps in January of 2024, which makes it extremely frustrating to have a car that doesn't have heat on the passenger side (the radiant heat is the only heat source besides the heated seat which are used in tandem). We raised the issue to Lexus, who stated that this chemical smell was the intended function of the car and therefor they will not do anything to try to fix the car. Lexus cannot prove to us that the chemical smell does not cause a health concern and/or a safety concern as they have done nothing to try to identify the source of the smell. The car has horrible range during cold weather. The car is marketed as having up to 225 miles of range; however, in close to zero and sub-zero temperatures we have experienced the max range is approximately 100 miles. In a RZ Facebook group, some have stated their full range is closer to 70 miles in cold weather. Additionally, if you live in cold weather the car is being sold with summer tires, which makes the car extremely unsafe during snowy or slick conditions. Lastly, we are so unhappy with the car that we have attempted to trade the car off, as a car without heat does not meet our needs. We have gone to other auto manufacturers, who refuse to purchase the car because the market is saturated with them because they are terrible cars and they cannot resell them. Lexus gave us a trade-in offer; however, that trade in offer nine months after purchasing is $42,000. That is $25,000 of depreciation in nine months. This car is a waste of money and I have serious concerns about the health impacts and safety of the vehicle. Do not purchase this car or trust Lexus, as we took a risk in purchasing the car early on and they have done everything in their power to make this process a miserable consumer experience.
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If it only had more range
I own an NX450h+. So naturally sticking with the Lexus brand the next step would be the RZ. Well as of now it’s the only pure EV choice from Lexus. I love my NX450h+, but was curious about the RZ. I test drove a Luxury trim and it doesn’t disappoint. The interior is more minimalistic compared to my NX450h+ as there is no wood or leather, but everything is beautiful and “sustainable”. My NX in EV mode is eerily silent going down the highway and especially around town. The RZ is a copy of that..just all the time given it’s a pure EV. Driving the RZ is exactly a clone of driving my NX while it has a charge. I just wish the RZ had more range as the rest of the experience is what you would expect of a Lexus. I’m not sure I would want to wait for the car to charge at locations if I took it on a trip. Getting back into my NX after the drive I’m reminded of how my NX in pure EV mode is just like the RZ. As for now, I think I’ll wait to see what range people are getting and if any model year changes are coming. The gauge cluster is oddly just a square that contains all the info and there is nothing to the left or right while driving. It’s just black…something Lexus could have done more with I think. The “changing” roof is neat at first, but while test driving I completely forgot about it. The controls are all like my NX plug-in and size wise inside is very similar. Maybe a smidge wider. The size outside would be between my NX and the RX while inside It’s pretty much the same size as my NX. A very good first try.
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