Used 2017 Lincoln MKZ Hybrid Consumer Reviews
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Good value from a traditional American car company
UPDATE 12-27-17 Updating my review on this vehicle based on 14 months of ownership. Overall, I remain satisfied with my Lincoln MKZ Hybrid. In spite of some minor fit and finish issues, the styling of this sedan really stands out against a tired landscape of look-alike sedans from other car manufacturers. Fuel economy remains rock solid between 40 and 41 mpg in mixed city/highway driving. ADAS features for accident avoidance, parking, and maintaining driver awareness have been great. Quiet comfort sticks out as a real differentiator compared to other vehicles in the entry level luxury sedan segment. The biggest issue with maintaining the vehicle has been the synchronization of firmware updates across the numerous vehicle subsystems within the car. Sync 3 had a lot of bugs at first, but three firmware updates later, all of the infotainment and navigation features appear to be working normally. Unfortunately, I had to make repeat visits to the dealership to stabilize other subsystems. The worst problem I have encountered was a drained battery that stranded my car in my own garage. Lincoln corrected the battery drain issue with a firmware update to the door control module. Although I have experienced a few warranty issues, my local Lincoln dealer and the Lincoln concierge service have done a great job of addressing my concerns. I would still recommend the MKZ Hybrid as a solid value compared to other vehicles in its class. However, prospective buyers should strongly consider purchasing Lincoln's extended warranty for this vehicle. ORIGINAL REVIEW I purchased a 2017 Lincoln MKZ Hybrid Reserve w/ Technology package in September 2016. Purchase price was $8k - $20k below comparable European and Japanese alternatives. I have thus far driven the car about 2200 miles, about 80% highway driving and 20% city driving. Average MPG is around 40 - 42 mpg. Acceleration is adequate in most situations. The smoothness of the powertrain, well-tuned suspension, and the quiet cabin at highway cruising speeds really attracted me to this vehicle. Exterior appearance is impressive and fairly unique, but some of the exterior trim pieces are made of low quality plastic. Quality of interior materials is very good - particularly the wood trim and leather upholstery. ADAS features including adaptive cruise, accident avoidance, blindspot monitoring, backup-assist and lane-keep assist are very useful in day-to-day driving. Lincoln's driver assistance features are unobtrusive until really needed. The on-board infotainment system is light years ahead of Toyota and BMW in terms of usability, but the Sync 3 system has bugs around IPod indexing, accuracy of on-board clock, Android Auto compatibility, and stability of mobile apps. One bright spot in Sync 3 is Lincoln's NAV system coupled with Sirius traffic information, which is a real godsend for avoiding heavy traffic at rush hour. Unfortunately, the stability issues I've encountered in Sync 3 appear to extend to other vehicle subsystems. I presently suspect electrical gremlins are lurking in the interior lighting system and the sound system, although all installed equipment is performing normally for the moment. As long as reliability holds up, backed in part by Lincoln's long base warranty, I expect I will remain satisfied with this vehicle. I would recommend this vehicle to a friend or a family member, with reservations noted above regarding reliability.
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A quiet comfortable and smooth ride
I just traded in my Toyota Avalon Hybrid for this 2017 Lincoln MKZ hybrid and I am glad I did. American cars have really improved. This is one comfortable-quiet-smooth ride. You get so much more for your money. I am averaging 40 MPG although I am a conservative driver. The only downside to this car is that the acceleration is a bit on the slow side, although that is not a problem for me personally. Its like driving with the eco on all the time. And the other downside is the very small trunk area and no spare tire. But everything else is fantastic. From the very first look and test drive I knew this was the car for me. The dealership really took care of me and they made the experience simple and easy. It takes some time to learn all of the in's and out's that the vehicle can do, but that is understandable considering the complexity of the system. I am a car nut and I am really digging this ride. If only the traffic out there wasn't so insane.
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- Reserve SedanMSRP: $17,295In-stock online
- Hybrid Reserve SedanMSRP: $15,998In-stock online
- Select SedanMSRP: $16,999In-stock online
Comfort with great mileage
I moved to the MKZ Hybrid Select after leasing an MKC Reserve, which was nice but had disappointing mileage. The MKZ is quiet, has a smooth, compliant ride and outstanding mileage. I'm averaging around 38 mpg in mostly city driving, but I don't use ECO mode because it makes the car feel too sluggish. Sync 3 is superior to MyLincoln Touch and Android Auto is helpful, but I wish Waze was accessible in the app. The driver's seat feels a little firm, but otherwise the car is very comfortable. The CVT can drone when you mash the pedal, but acceleration is acceptable. I'll be disappointed if Lincoln discontinues the MKZ or doesn't replace it with another hybrid vehicle.
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From Lexus to Lincoln MKZ
Just clocked the first 1500 miles om my brand new leased 2017 Lincoln MKZ. In a word everything about this car is great!! My past 5 cars were all Lexus ES 350's but on this trade the dealer let me take a MKZ I liked for the 4th of July weekend and the day I returned it, it was mine. The technology on this car is overwhelming, the comfort is just what my body has always wanted in a car and the looks are demanding attention and good comments from all quarters. I feel truly secure in this car from all perspectives. My Lexu's were great cars but Lincoln did Lexus one better this time around with the MKZ. Mr. Bill
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Absolutely love love love this car!!!
Bought 2017 hybrid reserve used with less than 19,000 miles...now have 85,000 miles. Almost 8 yrs old with no mechanical problems, still average 40 mpg overall. One of the best vehicles I have owned. Finish and interior still beautiful. Every thing works as designed. Navigation helps but doesn't always provide best way to final destination. Was a very great purchase. Good looking timeless design. Nice looking and comfortable. Have 40,000 miles racked up and been reliable. Would buy it again. Blindspot monitor and front end accident warning has saved me multiple times paying for itself over and over again. The only one to complain in our family is our 6'1" son due to his height when he sits in the backseat. Car was bought for our comfort in mind, not his or other occupants. Adaptive cruise simplifies cruising when following for a long distance. Set to maximum following distance with foot ready for quick action to stop if needed. Car has not failed me for the last 44,000 miles. Got an unusual deal when purchasing. Would be hard to replace. Know it made my recent 3,000 round trip to Oregon and back tolerable. After owning this car made my previous car Hyundai Sonata limited with panoramic roof seem like a toy and this car an adult's car. Quiet, easy to drive. Economic mpg for overall is 38 mpg. Got 43 hwy mpg. Great gas mileage with high fuel prices. No issues with looking for charging stations or delays waiting for charging. Just pump gas and go. Save your money buying electric. Original review: We bought the car for a comfortable traveling vehicle during retirement. Has met and exceeded our expectations. We been stopped and receive comments from people about the car to be classy or beautiful. Notice people slowing down to look at the car constantly. The car is wonderful on long trips. I really love the car, even if there could be some improvements and plan to own it for any years to come. We have the Reserve hybrid with all the features offered except massaging seats. The ride is quiet and smooth. Appreciate the auto wipers and brights. Found the adaptive cruise reduces the frustration of slower traffic while picking up speed when cleared. The blind side is a blessing. The infotainment system is easy to operate, though the navigation tends to talk a lot and does not hold too many of my previous locations. Manufacturer should compare and improve navigation similar to Garmin. Like how updates to navigation is by wifi at no cost. Pass thru to trunk and fold down sates. Tight u-turns. Many option settings when there is a young driver. With the hybrid, we average over 38 mpg, this was the breaking point to buy the car, not understanding all the other pluses. The negatives to me is the car is sluggish in eco, but ok without. Trunk is smaller with battery in back compartment, but good enough for everyday shopping. Wish there were about 4-5 more inches of legroom in rear for adult passengers, but about average for cars this size. The panoramic sunroof is a neat idea, but adjusts at higher speeds. We are very pleased with our purchase.
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