Overall, we think highly of the 2020 Navigator and rate it higher than just about any other luxury SUV. A 450-horsepower engine and 10-speed transmission provide athletic speed, while cabin accommodations are at first-class standards. This is Lincoln at its new best.
Lincoln Co-Pilot360 driver safety aids now standard
Additional standard equipment includes phone-based vehicle access
New color choices and combinations
Part of the fourth Navigator generation introduced for 2018
What is it?
For 2020, Lincoln is adding more technology and luxury features to the already class-leading Navigator. Now power running boards and heated and ventilated front seats will be standard equipment. You'll also get a wireless charging pad to keep your phone juiced up as well as the ability to use your phone as a key for the vehicle.
Lincoln's suite of driver safety aids, Lincoln Co-Pilot360, is now standard, too. Last year's Navigator came with quite a few standard safety aids, but some were optional. Automatic high beams and automatic emergency braking are both notable additions to the standard equipment list.
Why does it matter?
In 2019, the Navigator sat at the top of our full-size SUV rankings thanks to its high quality, smart packaging and impressive capabilities. It was also already one of the most high-tech vehicles in its class. Adding more standard features and standard safety tech helps to solidify the Navigator's advantages. If another full-size SUV wants to dethrone the Navigator to claim the top spot, it's now going to have its work cut out for it.
What does it compete with?
If all you want is a tough truck-based SUV with a generous towing capacity, the Chevrolet Tahoe is an affordable way to get a lot of capability. On the other hand, if you're looking for a vehicle that's just as at home off-road as on, check out the Toyota Land Cruiser, which reigns supreme off the beaten path.
Edmunds says
Changes to the 2020 Lincoln Navigator are relatively minor in the grand scheme of things, but the added standard features make this already class-leading large SUV an even more appealing proposition.
Notably, we picked the 2020 Lincoln Navigator as one of Edmunds' Best Luxury Cars for this year.
Cost to DriveCost to drive estimates for the 2020 Lincoln Navigator 4dr SUV (3.5L 6cyl Turbo 10A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $2.96 per gallon for regular unleaded in Wisconsin.
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
The average total annual cost for unscheduled repairs and maintenance across all model years of the Lincoln Navigator from 2008-2022.
$671/yr
vs. $735/yr for Average Luxury Fullsize SUV
Frequency
The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).
1.57x/yr
vs. 1.83x/yr for Average Luxury Fullsize SUV
Severity
The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).
11.5%
vs. 16.5% for Average Luxury Fullsize SUV
powered by RepairPal Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.
2020 Lincoln Navigator Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
After years of Navigators I became bored and bought a few different Suv's, until the new Navigator was announced. I ordered one immediately! Within the first month I knew something was really off about the car and the way it drove. I took it back to the dealer twice to only be told noting was wrong. Fast forward a year and the transmission totally fails and had to be replaced, only they … didn't totally replace it, they only did half. A month later it failed again, as did the engine. Now bow have been replaced and it still doesn't run well. It has a constant vibration that it never had before the total overhaul under the hood. Lincoln has a major problem with service. They may have built the best looking SUV out there, but if it doesn't run properly and they treat you horrible when you need service, it just isn't worth it. Even with the Black Label the service is embarrassing. They will need to step it up if they want to compete with the Escalade, Range Rovers, etc... So, in short I'd look elsewhere if you are contemplating this vehicle, I've had just about every luxury SUV out there and this one was by far the worst!
No replacement for displacement
5 out of 5 stars
USN, 10/09/2019
2019 Lincoln Navigator L Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
We’re a Ford family, a new Superduty every 3-4 years for towing and still have my 2003 F-150 for routine ranch duties. I can count on one hand the number of check engine lights in >15 years and hundreds of thousands of miles (and tons), on multiple trucks. That being said there was a lot of gripes for my last Navigator (‘08), wallowing with every breeze or rut, gutlessly, down the … highway. Grudgingly we stuck with the always-something-wrong but more planted and fun to drive Escalade ESV’s—just never past the end of the warranty. Lincoln finally did it right and this is easily the most comfortable vehicle I’ve ever owned: the seats are unparalleled, ergonomics are perfect, great storage and it drives like a crossover. My only gripe is I miss the Caddy’s V8 punch. Although the speedometer climbs faster it just doesn’t feel as fast or confident during 2-lane highway passing. It linearly hurdles into, and calmly/quietly handles, speeds which get you one free phone call and maybe that’s why it doesn’t feel as fast but I really wish the turbos were blowing into two banks of 4 cylinders. Well and the rear TV’s can only be figured out by the kids.
Of note we’ve averaged 16.6 MPG over ~8,300 miles of mixed driving, albeit we live in rural Texas so not much city and higher-speed highway.
Broken and Confused
1 out of 5 stars
Mike K, 03/17/2021
2020 Lincoln Navigator Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
During the pandemic we bought a Motorhome and wanted to flat tow a vehicle behind it. The Navigator was a great option but I was really concerned about the reliability.
4 months later I have had the BlackLabel in the sho- for more than 15days and there are still several issues. The communication typically takes 24-48 hour from the dealership and more than 30days the BlackLabel … Concierge.
Issues to date; ~6,000miles
-Windshield wipers squeak (resolved)
-Seat squeaks(replacing the entire seat) waiting 2 weeks at this point.
-Navigation goes black and shuts off (Technical Service Bulletin (TSB) that is designed to address the concerns related to your SYNC screen and Phone As A Key feature. That bulletin reference is TSB 20-2363 - this helped but did not resolve the known issue)
-the car smells like it is burning
-several other items that seem to be replaced to the navigation like blue tooth issues, windshield wipers going off with for no reason, volume controls not working, etc.
Lipstick on a Pig - Junk
1 out of 5 stars
Heidi Seeger, 07/07/2020
2019 Lincoln Navigator L Select 4dr SUV (3.5L 6cyl Turbo 10A)
After 15 months, nine times in the shop and 45 days without my car, my brand new 2019 Navigator has FINALLY been deemed a lemon.
The transmission was slipping and the engine was burning oil. Lincoln told the dealership to put oil in the car and give it back to me!!! Lincoln refused to replace the engine as well as the transmission. Sadly, I absolutely loved my Navigator. It had all … the bells and whistles you could ever want but mechanically the car was junk.
Please don’t fall into the same trap we did. These are beautiful luxury cars but they are horrible and Lincoln’s customer service is by far worse than the vehicle they built. There is no customer service whatsoever! It was a horrible experience and I’m glad it is finally over.
We are one and done for any Lincoln product in the future.
As we went through this process we have discovered several other people that have had the same problem.
We have a limited number of reviews for the 2020 Lincoln Navigator, so we've included reviews for other years of the Navigator since its last redesign.