Used 2022 Lincoln Navigator Consumer Reviews
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We have a limited number of reviews for the 2022 Navigator, so we've included reviews for other years of the Navigator since its last redesign.
Beautiful piece of junk
LadyCarlover, 11/04/2020
2020 Lincoln Navigator Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
91 of 94 people found this review helpful
After years of Navigators I became bored and bought a few different Suv's, until the new Navigator was announced. I ordered one immediately! Within the first month I knew something was really off about the car and the way it drove. I took it back to the dealer twice to only be told noting was wrong. Fast forward a year and the transmission totally fails and had to be replaced, only they didn't totally replace it, they only did half. A month later it failed again, as did the engine. Now bow have been replaced and it still doesn't run well. It has a constant vibration that it never had before the total overhaul under the hood. Lincoln has a major problem with service. They may have built the best looking SUV out there, but if it doesn't run properly and they treat you horrible when you need service, it just isn't worth it. Even with the Black Label the service is embarrassing. They will need to step it up if they want to compete with the Escalade, Range Rovers, etc... So, in short I'd look elsewhere if you are contemplating this vehicle, I've had just about every luxury SUV out there and this one was by far the worst!
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Broken and Confused
Mike K, 03/17/2021
2020 Lincoln Navigator Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
48 of 50 people found this review helpful
During the pandemic we bought a Motorhome and wanted to flat tow a vehicle behind it. The Navigator was a great option but I was really concerned about the reliability. 4 months later I have had the BlackLabel in the sho- for more than 15days and there are still several issues. The communication typically takes 24-48 hour from the dealership and more than 30days the BlackLabel Concierge. Issues to date; ~6,000miles -Windshield wipers squeak (resolved) -Seat squeaks(replacing the entire seat) waiting 2 weeks at this point. -Navigation goes black and shuts off (Technical Service Bulletin (TSB) that is designed to address the concerns related to your SYNC screen and Phone As A Key feature. That bulletin reference is TSB 20-2363 - this helped but did not resolve the known issue) -the car smells like it is burning -several other items that seem to be replaced to the navigation like blue tooth issues, windshield wipers going off with for no reason, volume controls not working, etc.
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2022 Lincoln Navigator for sale near you
3 of 21 listings
- Black Label 4dr SUVMSRP: $66,98811 mi away
- Black Label 4dr SUVMSRP: $69,12812 mi away
- Reserve 4dr SUVMSRP: $56,98811 mi away
See all 21 listings
Decent Vehicle, Terrible Service and Support
Tim F, 04/07/2021
2021 Lincoln Navigator L Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
74 of 79 people found this review helpful
All the hype of owning a Lincoln and the service that comes with it falls through the cracks the moment you need help. Lincoln offers to pick up your car for service to their nearest dealer. True? No, it is not true (at least in my case and I live in a populated 4 million resident metro). Lincoln stands behind their cars with great service. True? No, it is not true. Called in for service a few months ago and they said I would have to wait 6 MONTHS to be seen to fix a faulty rear seat entertainment screen on a brand new Navigator. I called Lincoln for help and they said to talk to their internal 'Lincoln Play' team. The call transfers straight to voicemail for some 3rd party company that makes the screen. Did they return my call? Nope. Never. Not once. A few months passed. I called Lincoln again for help. They said they would call the dealer. They called the dealer and the dealer said it would be a month and a half to be seen now and no, they would not pick up my vehicle as advertised. They are now calling local Ford dealers to see if they can help with some measure of hope that a Ford service department can figure out a Lincoln proprietary issue. I appreciate the willingness for the Lincoln agent to help, but his hands are tied by their dealer network not being willing to provide any level of reasonable support. Think I'm wrong? Give your local Lincoln service team a call first before you buy from them and ask how long it will take to be seen for your Lincoln. It might change your perspective on the service promised to you. Currently, I am still waiting for support on both a seat belt issue that keeps unlocking itself and a rear entertainment system that only occasionally works.
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$80000 piece of junk
Mike, 12/30/2020
updated 12/30/2021
2020 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
17 of 17 people found this review helpful
Traded an Infinti for a Navigator what a mistake. 3 months in tailgate lift wouldn't work. Had to replace both actuators. Today couldn't unlock the doors with either key fob. 5 months old with less than 10000 miles. For this amount of money that should not be the case. Will never by another.
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Over Priced for what was offered.
Brosky, 08/09/2022
2022 Lincoln Navigator Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
13 of 13 people found this review helpful
This is my second Navigator. My first was 2018. I waited over a year and a half to get this new Black Label Model which listed for $106,485. Ride is very luxurious and a boulevard ride. Certainly not a European ride. Interior is very comfortable and well appointed. However, it seems to have been detailed with less quality than my 2018 model. Although there are a few more options offered on this model the use of those options are in a place difficult to implement. The message option if on the road is difficult to use. The trunk button is non-descript. Reading the cruise control and other buttons while driving is difficult because of the size print. The new phone call button is not simultaneous. One needs to be a Purdue Engineering school graduate to figure out all of the seat adjustments. The radio and all of its options are a challenge. Probably the biggest surprise was the 10 speed transmission. It jumps into gear and the smooth shifting is gone. In reverse the transmission makes a high pitched whine. The driver side doors are not flush. Disgraceful! Did I mention that this car listed for over $106 G’s! I don’t engineer cars but I do drive them. I know what I like and what I do not like. Quality of my unit is below average.
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