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Used 2021 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A) Consumer Reviews

4.7 out of 5 stars
17 reviews

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5 out of 5 stars

Love it!

K KATZENBACH, Strongsville, OH, 07/03/2021
Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
9 of 9 people found this review helpful

A nice upgrade from my Honda Pilot. Sporty and so much fun to drive. So many extras make this a dream to drive. I am loving my Mazda!

Safety
5 out of 5 stars
Technology
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Performance
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Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Mazda CX-5 Grand Touring AWD

Rudy G., Hopatcong, NJ, 04/06/2021
Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
18 of 22 people found this review helpful

Very Happy with the car so far. The CX-5 has plenty of power with the standard engine. The car was purchased for my wife and she is the main driver. She loves the Red color and the optional moon roof and the Alloy wheels. The CX-5 has plenty of room for even for big guys like me. I have driven the car about 100 miles so far and it handles great. My wife on the other hand is still getting used to the handling. Her last car was a Ford Fusion which had a much different ride. She just needs to drive it more to get used to the different handling. I have a Chevy Traverse which has a similar ride but softer because its a larger vehicle. Overall we are both happy with the purchase. Wayne Mazda in NJ gave us a good deal and we would recommend them. We narrowed down our decision to three vehicles. The CX-5, RAV 4, and Nissan Rogue. I had already made up my mind but my wife was undecided until she saw and I test drove the CX-5. The style and color won her over.

Safety
5 out of 5 stars
Technology
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5 out of 5 stars
Interior
5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Just enough

Bob-o, West Nyack, NY, 03/03/2022
Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
5 of 5 people found this review helpful

I have always owned Honda and Acura products, but with the shortage, and the economy, I decided to down size from my Acura MDX lease. If you notice with the shortage, lots are pretty empty. I could have waited for the right Honda I wanted, but the Mazda's were in stock, hence the CX-5 and CX-9 rocket in sales the last two months. The interior of the Mazda is very nice. All the materials feel top notch, except for the lower doors and the floor mats and carpet. Worst Floor Mats and carpet ever! Cheap and hard to vacuum. The Infotainment screen is finally larger, but working it is annoying with the knob controller. I have gotten used to it, but would not buy it again just for that. Voice commands are not much better. Little things like the heated steering wheel is only warm on the sides, not the top or bottom, and the button is on the console? The power seat setting and memory is on the seat itself, and does not light up at night. When you set your power seat, it does not set your mirrors as well, so after maintenance or car wash, I always have to adjust them, unlike my previous car which adjusted with the hit of the memory seat button The rear headrest should be able to slide down and be flush with the back seat (Acura does) for better visibility I got the regular 2.5 engine, as I am not a fan of Turbo's. While it is decent enough, the transmission could be quicker. Gas mileage is also disappointing for a 4cyl with a six speed auto. Overall it is a very nice SUV, but with just a little stretch of that wheelbase and maybe better OEM tires, the ride could be just that much better. I will be replacing the TOYO tires with Michelin when the time comes. I usually only keep my cars for 3 years but did not lease, but we will see

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Excellent Vehicle So Far

Jennifer, Columbus, OH, 06/09/2021
Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
12 of 15 people found this review helpful

I just leased a 2021 Mazda CX-5 Grand Touring at the Byers Mazda on Billingsly Road in Dublin, OH. So far the vehicle works great. I wanted to upgrade from my 2018 Mazda 3 hatchback due to hip and back pain in order to assist in comfort and ease in getting in and out of the vehicle and for sitting for long periods of time. In the short time I've driven it, I've already noticed a different. I feel extra safe in this vehicle as it has so many fancy safety options that I didn't even know existed. It is a smooth ride, very quiet, and runs great! This is my third Mazda and even after looking around at other brands, I still chose Mazda. Great quality vehicles, great sales, and great service!

Safety
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5 out of 5 stars

Mazda Man

Hank, La Porte, IN, 07/10/2021
Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
5 of 6 people found this review helpful

After owning cx9 and 3i , surviving bad accident in the 3 , we decided on another Mazda. Had zero problems with other two. So yes we love our 2021 cx5 gt. AwD. Daughter got two cx5 also. Reliability and fun are what Mazda's are about! # 1 consumers reports too.

Safety
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Interior
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Comfort
5 out of 5 stars
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5 out of 5 stars
Value
5 out of 5 stars
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