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Used 2022 Mazda CX-9 Consumer Reviews

4.2 out of 5 stars
52 reviews

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We have a limited number of reviews for the 2022 CX-9, so we've included reviews for other years of the CX-9 since its last redesign.

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Pros
Cons
5 out of 5 stars

2021 Mazda CX-9 has all the room and luxury

KHix, 10/30/2020
2021 Mazda CX-9 Grand Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
106 of 107 people found this review helpful

If you are looking for a lot of room, but not really looking for a vehicle to go 4 wheeling and towing a boat with, then the CX-9 is the car for you. We have had the car for a month now and talked to several previous owners of the CX-9 and they all recommend this car. We love all the options and the room. We opted for the Grand Touring, not the Signature because we didn't want the console between the captains chairs in the 2nd row. We prefer the walk through. But we didn't lose any other options except for the Napa Leather....which is nice but the regular leather is nice as well. For that reason we couldn't see spending an extra 5K on the Signature version.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great car and a great value

Great car abound good value, 12/12/2020
2021 Mazda CX-9 Grand Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
53 of 53 people found this review helpful

The CX9 is luxurious and fun to drive. We have the CX5 as well. The power from the 2.5 turbo is great. We live in the mountains and the torque is plentiful. Not as big as some of the competition, but makes up for it in nimble handling.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Great Value

PAR, 02/07/2021
2021 Mazda CX-9 Grand Touring 4dr SUV (2.5L 4cyl Turbo 6A)
45 of 45 people found this review helpful

Like the design, handling, comfort and smooth ride. Much better than fthe Pilot, Explorer and Highlander,

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
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5 out of 5 stars
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4 out of 5 stars

Not bad at all

Dallas Cowboy, 06/05/2023
2022 Mazda CX-9 Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
34 of 34 people found this review helpful

The good: - Handling is great, better than anything in this segment, without sacrificing the ride comfort (I have Touring with smaller rims though); - Acceleration from the turbo engine is decent, especially in the 40-70 mph range.No turbo lag at all. - Overall ride is smooth and composed, I'd say premium-like (think Volvo XC-90 with better handling); - Noise level - way quieter at highway speeds than my wife's Toyota RAV4; - Very good third row with cupholders, some additional storage and its own USB port; more suitable for kids/teenagers though; - Second row has it's own climate controls; - Remote start from the app (works from anywhere); - The knob interface is not as bad as I thought it would be, after getting used to it I no longer regret not having touchscreen; - Mazda finally fixed the problems it had 5-7 years ago (which were very weak AC and horrible headlights - no longer an issue). - Build quality and interior materials quality is great overall. Better than competitors from Toyota, Nissan, Honda, etc. in this price category (yes, I test drove them all, with the exception of Telluride - because it's more expensive and dealers were not willing to negotiate). Leather actually looks/feels/smells like leather and not like some PU. The Bad: - The collision mitigation system is VERY sensitive, even at the low radar setting. At least 2-3 times I almost caused an accident because vehicles behind me had to emergency-brake because of this system engaging; One good example is when a vehicle in front of me was turning right and I wasn't reducing my speed because I knew for sure I had plenty of distance for the vehicle in front of me to complete that turn - well, the system thought otherwise... Also, be careful when/if you change the lanes too aggressively as it might engage as well. - Experienced some pretty bad hesitation/jerking from transmission when accelerating from a rolling stop, especially downhill (appears to be some transmission issue hunting between 1-2 gears). Only happened 5-7 times and appears to be mostly gone after my dealer reprogrammed transmission at 7k miles; - Also experienced some transmission lurching/jumping forward at lower speeds (total of 5-7 times); once it happened when I pulled into the garage. The issue still happens occasionally and was not fixed with the transmission reprogramming by the dealer. Shifting into neutral and back into drive usually takes care of it, although sometimes it would require engine shut off/restart for it to go away. - Seats are not too comfortable; and no memory settings on Touring (you would have to get Touring Plus for that); - Keep an eye on oil level (I usually check it every other refuel, so far so good); The Ugly: - Depreciation is horrible, prepare to loose 20% of value in year 1; - If you drive aggressively prepare for some unpleasant surprises: my fuel consumption is 19.2 mpg and my front tires are at 50% after 10k miles. The tires that come from the factory on these are terrible and don't even have tread life warranty from the manufacturer. I also suspect the front brake pads won't last longer than 20-25k miles as the brakes feel weak for such a large vehicle. Overall I'd rate it 3.7 - 3.8 out of 5. 1 YEAR UPDATE: All of the above still applies. Great build quality and great handling. Very stable (and quiet) even at 100mph. All the transmission issues disappeared (knock on wood), haven't felt anything for the past 3-4 months. Seems like reprogramming by the dealer took care of the problem. MPG still sucks and haven't improved at all (still at 19 MPG combined). The best I've seen was 24-25 mpg (if I really baby it). Zero oil consumption issues after 12K miles (knock on wood again). The new comment for those who live in hot climates: the turbo SUBSTANTIALLY under-performs when it's above 90 degrees outside. We've had a heat wave here in TX with temperatures in 110-115s, and while during my morning commute the car feels normal, during my 4-5pm drive it sometimes feels like I have no turbo at all!

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5 out of 5 stars

Love My CX9

Kane, 02/11/2021
2021 Mazda CX-9 Carbon Edition 4dr SUV AWD (2.5L 4cyl Turbo 6A)
51 of 52 people found this review helpful

I traded my 2019 Lincoln Nautilus Reserve in on a 2021 Mazda CX 9 Carbon Edition. I thought I would miss my V6 twin turbo but I do not. My Mazda is fun and easy to drive, has a lot of features, the color in the Carbon Edition is great with the red leather, and overall I am completely impressed with this vehicle while also saving $20k compared to my Nautilus. The storage in most 3 row SUV’s in this class is smaller. I think it’s fine.

Safety
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Performance
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Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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